6/10 Okay
Hugo
Traveled with family
10 February 2025
Liked: Amenities
Punta Leona have the closest white beach to the Central Valley. It’s a matter of 1.5 hours drive and you are there. Hotel surroundings like pools, bars and beachfront facilities are good and enjoyable.
However, some hotel rooms are not in best condition even though they were reconditioned recently. For instance, I was relocated because my shower was damaged.
Personnel attitude needs improvement. Some of them don’t have the kindness you would expect to see. However, some of them are outstanding. I have to mention Kristel, for instance. She made the rest of my trip nice and enjoyable, with her efficient and fast actions that saved the trip. Thanks Kristel!
Hugo
Stayed 2 nights in Feb 2025