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One Tapachula

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour front desk

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Photo gallery for One Tapachula

In-room safe, desk, laptop workspace, blackout drapes
Exterior
Bar (on property)
Interior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Housekeeping
The current price is AED 268
AED 317 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
9a. Avenida Sur Prolongacion #382, Colonia Teofilo Acebo, Tapachula, CHIS, 30795

What's nearby

  • Plaza Cristal Shopping Center - 4 min drive
  • Casino Vegas Tapachula - 5 min drive
  • Bicentennial Park - 5 min drive
  • Miguel Hidalgo Central Park - 6 min drive
  • Izapa Ruins - 6 min drive

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Toks - ‬9 min walk
  • ‪Nutrisa - ‬12 min walk
  • ‪Tacotorro - ‬6 min walk
  • ‪Sensei Restaurant - ‬12 min walk

About this property

One Tapachula

Eco-certified hotel
Consider a stay at One Tapachula and take advantage of free breakfast (local cuisine), dry cleaning/laundry services, and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Express check-out, express check-in, and luggage storage
  • A 24-hour front desk, a water dispenser, and coffee/tea in the lobby
Room features
All 126 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM–11:00 AM
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Vegan dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tapachula Hotel
One Tapachula Tapachula
One Tapachula Hotel Tapachula

Frequently asked questions

Is One Tapachula pet-friendly?

No, only service animals are welcome at the property.

How much is parking at One Tapachula?

Self parking is free at this property.

What time is check-in at One Tapachula?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at One Tapachula?

Check-out is at noon.

Where is One Tapachula located?

Situated in Tapachula, this eco-certified hotel is within a 15-minute walk of Plaza Galerias and Plaza Paseo Las Hortensias. Casino Vegas Tapachula and Centro Comercial AlaÏa Tapachula are also within 2 mi (3 km).

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One Tapachula Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 197 out of 302 reviews
Rating 8 - Good. 69 out of 302 reviews
Rating 6 - Okay. 21 out of 302 reviews
Rating 4 - Poor. 5 out of 302 reviews
Rating 2 - Terrible. 10 out of 302 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

YILIAN

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this property
Stayed 3 nights in Feb 2025

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good price for a really comfort and clean space to rest.
Stayed 2 nights in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JAVIER, Guatemala
Parking and breakfast are verygood. It is good to know it has dinner service.
Stayed 1 night in Nov 2024

10/10 Excellent

Jackalia

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything and the lady that work at the front desk was very kind and helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Santiago Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very nice hotel, I will stay there next time.
Stayed 1 night in Jun 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Nice clean hotel, with a hot breakfast.
Stayed 1 night in Dec 2022

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would recommend!! I was looking for a safe and clean hotel and found One Tapachula. If you’re unsure of where to stay this is your option!! :)
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent,good customer Service
Stayed 1 night in Aug 2023

6/10 Okay

Gabriela

Liked: Amenities
Small place pricy for the quality overall
Stayed 3 nights in Aug 2023

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Service has made amazing everyone is so polite and helpful. Always ready to help.! we will definitely be staying here again
Stayed 1 night in Mar 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this property several times & I don’t have anything to complain about. I like the 24 hour security in the parking lot. The staff is very pleasant and the bed very comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern
Very nice and modern, just in front of a shopping center
Stayed 1 night in Apr 2023

10/10 Excellent

OLAF

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2023

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was amazing, specially one employee in particular Kimberli, she deserves a raise for going above and beyond!! Definitely will be going back
Stayed 1 night in Mar 2023

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 5 nights in Apr 2023

2/10 Terrible

Elizabeth

I never check in. The hotel dont have an elevator, no AC
Stayed 1 night in Mar 2024

8/10 Good

flor

Liked: Cleanliness, staff & service
I don't like the breakfast
Stayed 2 nights in Sep 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel; But Dangerous WiFi Requirement
It is a nice hotel with a good buffet breakfast. However, to sign up for Wi-Fi, you must give the hotel access to all of your contacts' information. Not good! Most hotels just have Wi-Fi and a password. Secondly, the bathrooms are tiny, not much they can do about it now; but they are uncomfortably small.
Stayed 1 night in May 2023

8/10 Good

hr

Liked: Staff & service, property conditions & facilities
Missing a small fridge in rooms cause hot wether
Stayed 1 night in Aug 2022

10/10 Excellent

Lisett Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta servicio al cuarto
Stayed 2 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Limpia
Stayed 1 night in Feb 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel adecuado para la ciudad y cercano al aeropuerto
Stayed 2 nights in Feb 2025

8/10 Good

Amauri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atención
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con habitaciones pequeñas pero cómodas y limpias. Lo único cerca al hotel es una plaza comercial y puedes llegar a pie así que eso es conveniente.
Stayed 3 nights in Jan 2025