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Excelsior Palace Hotel

4.0 star property
Family-friendly Taormina hotel in Taormina City Centre with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excelsior Palace Hotel

Bar (on property)
Property grounds
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
The price is AED 898
AED 1,018 total
includes taxes & fees
28 Dec - 29 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Sea View (Elegance)

Double Room, Sea View (Elegance) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Double Room, Sea View (Elegance)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
Via Toselli 8, Taormina, ME, 98039

What's nearby

  • Corso Umberto - 1 min walk - 0.1 km
  • Porta di Catania - 2 min walk - 0.2 km
  • Piazza del Duomo - 3 min walk - 0.3 km
  • Taormina Cable Car - 13 min walk - 1.2 km
  • Greek Theatre - 16 min walk - 1.3 km

Getting around

  • Taormina Giardini Station - 9 min drive
  • Fontanarossa Airport (CTA) - 64 min drive

Restaurants

  • ‪L'Arco - ‬2 min walk
  • ‪Villa Zuccaro Taormina - ‬3 min walk
  • ‪La Pignolata Guinness Cannoli - ‬2 min walk
  • ‪Fanaberia - ‬4 min walk
  • ‪Da Cristina - ‬4 min walk

About this property

Excelsior Palace Hotel

Upscale family-friendly hotel near Piazza del Duomo
Located close to Palazzo dei Duchi di Santo Stefano and Porta di Catania, Excelsior Palace Hotel provides a poolside bar, a free daily manager's reception, and a rooftop terrace. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a garden.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Limo/town car service, continental breakfast (surcharge), and valet parking (surcharge)
  • Babysitting (surcharge), an elevator, and a TV in the lobby
  • A porter/bellhop, smoke-free premises, and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All 79 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with designer toiletries and bidets
  • LED TVs with satellite channels
  • Childcare services, daily housekeeping, and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered valet parking on site (EUR 15 per day)
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 19 per person
  • 2 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Excelsior Restaurant
  • Panoramic Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (151 square feet of space)
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 150
  • New Year's Eve (31 December) Gala Dinner per child: EUR 150 (up to 18 years old)
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 19 per person
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Palace Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Taormina
Hotel Excelsior Palace
Excelsior Palace
Excelsior Palace Hotel Taormina, Sicily
Excelsior Palace Hotel Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Hotel Hotel Taormina

Frequently asked questions

Does Excelsior Palace Hotel have a pool?

Yes, this property has an outdoor pool.

Is Excelsior Palace Hotel pet-friendly?

Yes, this property allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Excelsior Palace Hotel?

Valet parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Excelsior Palace Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Excelsior Palace Hotel?

Check-out is at 11 AM.

Does Excelsior Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 140 per vehicle applies.

Where is Excelsior Palace Hotel located?

This family-friendly Taormina hotel is located in the historical district, steps from Palazzo dei Duchi di Santo Stefano, Porta di Catania, and Piazza del Duomo. Taormina Giardini Station is 23 minutes by foot.

Excelsior Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 145 out of 278 reviews" "
Rating 8 - Good. 84 out of 278 reviews" "
Rating 6 - Okay. 33 out of 278 reviews" "
Rating 4 - Poor. 15 out of 278 reviews" "
Rating 2 - Terrible. 1 out of 278 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

George

Property is tired and worn people and services are fine
Stayed 3 nights in Nov 2024

8/10 Good

Carmen

Stayed 3 nights in Oct 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every day was perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Rossi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 1 night in Sep 2024

10/10 Excellent

svetlana

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed 6 nights in August . It is a very elegant historical building and the proximity to the city center is great . The breakfast was delicious , and the staff are so accommodating . The pool area is gorgeous overlooking Mt Etna The hotel location is the best
Stayed 6 nights in Aug 2024

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is great for when midday is too hot to explore the city. Dining, pool, and housekeeping staff are kind, though front desk/receptionist not so much. There was a wedding reception one of the nights during our stay and since our room was just above the banquet hall, it was a bit noisy. The tub/shower configuration isn't ideal and leads to very wet floors but is manageable. Overall we had a pleasant stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, great breakfast, views of Etna. Customer service inconsistent.
Stayed 2 nights in Sep 2024

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but property needs some renovations in the rooms, (for a more comfortable stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our tenth visit to this lovely hotel. We love it here and the rooms are lovely and comfortable and the staff are delightful. Nothing is too muich trouble. The pool is fantastic We will be back! :-)
Stayed 7 nights in Aug 2024

10/10 Excellent

Karen

Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love coming back to this hotel every time we come to Sicily. The service is outstanding, the rooms excellent, the poo amazing. All the staff are also wonderful to me and my children. Looking forward to next years trip already
Stayed 3 nights in Jul 2024

6/10 Okay

Carla

Traveled with partner
Liked: Staff & service
The property is tired however the location is excellent. We dined at the hotel and the service and food was excellent. Our waiter Ivan was professional and attentive and certainly made our dining experience memorable.
Stayed 4 nights in Jun 2024

8/10 Good

sharona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous property with spectacular views and a beautifil pool area
Stayed 2 nights in Jun 2024

8/10 Good

Beverlie

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a nice older style feel to it and a fabulous swimming pool amenity on a private headland offering brilliant views of the coast and Etna
Stayed 2 nights in Jun 2024

10/10 Excellent

Kenneth

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. The hotel has a lot of charm and we had a great view of Mount Etna.
Stayed 1 night in Mar 2024

10/10 Excellent

Ellis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A grand hotel in a great location. Interior slightly sparse and dated but clean and mostly functional. Only meaningful complaint is WiFi in the rooms is non-existant - works fine in the lobby, but not at all in the room. Very inconvenient. Breakfast buffet is excellent. The lower gardens are beautiful, well-maintained, have spectacular views and relaxing - absolutely do not miss them!
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with old world charm… A perfect setting for a beautiful place!
Stayed 2 nights in May 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean and well appointed room and great service, breakfast is very good and the hotel feels safe and classy. Great pool. Superb location. Overall excellent.
Stayed 4 nights in Mar 2024

2/10 Terrible

Alfredo

Stayed 1 night in Apr 2024

10/10 Excellent

Antonella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classical elegance
Classical elegance and charming. Beautiful views. Lovely staff. The bed was extremely comfortable with high quality bedding. Shower was fantastic. Will eagerly return.
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
It was a good location but hard to get to in a car. Some advance notice about where to park to check in would have been helpful. The room felt a bit dated and had no where to plug anything in.
Stayed 1 night in Mar 2024