The property has potential, but for us, many things were missing. We were traveling from Wisconsin, have used VRBO before, so we have experienced a more welcoming atmosphere. Check- in and out were super easy. Tatiana was more than helpful whenever we texted or messaged her. The pool...very cold, so we couldn't enjoy it as we had hoped. We choose the property due to the pool and hot tub, (as was in the property write up) but then were told it wasn't a hot tub. Kitchen had all the pots, pans, pizza pan, but lack of silverware. Also need a pizza cutter. It isn't a home, but a rental. Not enough hand towels for the bathroom, no information on how to use the TV, no condiments, flour, sugar, salt, pepper, garbage bags, shampoo, toilet paper, paper towel. Many items we purchased and left for others to use. Overall we really enjoyed our stay, but missing a few key pieces to put it over the top.