Dear Kathy/Peter,
This is very sensitive and I tried to contact you but got no response. My stay was fine as being with family is always fun. That being said, I'm not sure how often you get by your property but it really, really needs work, mostly the cleanliness, or lack there of. Your pictures are deceiving. The first impression was suspect as the blinds in the front window were broken. The sofa was very different not bright and fresh looking, but, it was in fact broken down and uncomfortable to sit on with only one other chair in the house, more of the blinds were broken, at least one light bulb in each ceiling fan was burned out, one of the closet doors was broken, and no place to put our luggage besides on the bed or the floor, which is an invitation for bugs, a luggage rack or a chair would have been very welcome, your property has so much potential, but it's horribly dirty. Two of the guest had to go to the ER because of bites. I stripped my bed only to see that the pillow that I'd been sleeping on was blood stained. Again, family time was great but for me being the host I felt so very embarrassed to have them stay in this property. Your place was definitely not worth the price you are charging. Because of the things mentioned and some not mentioned, I'm asking for a refund of no less than the cleaning fee. I don't mean you harm or shame but it was really bad. Thank you for allowing us to use your place but as it is right now I would never refer it.