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"I found this Onsen and an excellent offer from Expedia. I wasn’t sure what to expect at such a low price and some mixed reviews. I loved it here and it exceeded my expectations. I dropped off my luggage early and walked the area until check in. Since it is across the river and a bit of a walk from the train station, it was so peaceful and beautiful away from others. I found a town footpath that overlooked the river gorge, a suspension bridge, and interesting decaying resorts from the economic boom downfall of the 90’s. A photographers’ paradise. The resort seems to be going through a renovation. The room was very large and had living spaces with tatami mats. Oh yes, your room key opens a wooden locker near reception for you to place your shoes- wear socks. Beds were not futons but mattresses on floor. The mini fridge was great. I didn’t even use the bath in the room because the onsen was clean and wonderful. An outdoor bath looks out on a wooded area and is divine. The shower area has great hair and soap products. I had difficulty finding it at first because the instructions are a bit vague with arrows, but if you look for the out building next to and behind you’ll find it easily. Had to walk on plywood boards placed for the renovation and a rock path up to step so be aware. Yukata and slippers are provided. There are two massage chairs and multiple vending machines. I highly recommend staying here. "

"A traditional Japanese room and food. This is where the locals go... and we enjoyed it for that reason. Listening to the river all night long was delightful. It was a wonderful experience! "

"Absolutely wonderful room- king bed with private hot spring bath ( room 1127). Wonderful amenities, goodies, drinks in fridge, etc. spacious, clean, well appointed. Half board very fun! Discount tickets for Edo Wonderland. So much fun!! Only 30 minutes to Nikko sightseeing- we had a private driver take us around for the day. Highly recommend 3 nights! One to rest up, one to spend the day at Edo Wonderland, one to enjoy NIKKO. Very relaxing with history and culture, we really enjoyed this area! The hotel has lots of Japanese Princess dolls on exhibit! "

"Really good value for money, Japan accommodation is not cheap. this was very good for our family. Private Onsen is a nice touch too. Definitely recommend."

"Nice and quiet hotel, good hot spring"

"Great food and onsen experience!"

"The property offered a welcome respite from the hustle of Tokyo. Getting there is easier via express train but not necessary. You don’t need to bring a lot with you because they provide extremely comfortable clothes, slippers, and even socks while you’re on the property. Same with toiletries. They have everything you could possibly need. Excursions are wonderful but not necessary if you’re going there to relax. The food is beautiful and nutritious. There are limited snacks and drinks available if you need anything between the planned meals. If you do decide to do excursions, plan for the later dinner as getting around Nikko takes time. I suggest taking a taxi to and from the property if you have bags. But the walk to the train station from the hotel is downhill and easy—about 20 minutes. The staff is wonderful and friendly and is so very kind. They make effort to speak English but everyone mostly speaks Japanese. We visited during New Year and they had lovely celebration meals and decor to commemorate the occasion. It even snowed during our stay and the property somehow became even more beautiful. It was snowing when I went to the onsen and it was unreal. I highly recommend staying here. I would just book well in advance to ensure the time of year you would like to be there. I imagine that Fall is also a beautiful time of year to visit. "

"This is our second stay at this hotel. It has fantastic onsens, great Japanese buffet, and the rooms are large and comfortable. Kinu-Tateiwa Otsuribashi, a famous suspension bridge, is right behind the hotel that leads to great sceneries. Hotel is approximately 12 min walk to Kinugawaonsen Station, and offers shuttle bus in the morning to the station by request. Next time we visit Nikko, we definitely go to this hotel again! "

"The worst experience for check in as they messed up our booking - wrong unit number and code were informed, and it was for another Rakuten stay, not this facility! The facility is new, a huge living & dining area compare to Nasu where we stayed a year ago. Too many huge bugs in the balcony, lots were dead already but not cleaned… narrow parking area and the aisle "