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"No A/C, No fan in the room. No elevators in the building. "

"Little bit far away from Mall road and no nearby restaurants."

"Superb experience "

"Very clean, comfortable and well-located hotel. The staff are amazingly friendly and helpful. We had a problem with the taxi pick-up for the next leg of our break and the staff were incredibly supportive and kind and made sure that we were comfortable even though we had checked out. "

"The hospitality is excellent. The staff are polite and cooperative and make you feel at home. The food was delicious. Infact every item we ordered was very tasty. Hats off to the chef. Well managed and clean property. The GM of the resort has a wonderful personality as well as kind helpful too. Will definitely visit again and recommend this place to others. We actually came here because some of our friends suggested this hotel. "

"Haunted, mould in the room, broken toilet, broken shower area, will not advise anyone. Expedia should take this hotel off"

"Amazing "

"The hotel itself is attractive and well appointed Staff are friendly, knowledgeable and helpful. Coffee/bakery is fantastic. The setting is in a congested section of the Darjeeling bazaar without on site parking making arrival and departure complicated. We enjoyed our stay. "

"The room and washroom were spotless, and all the public rooms were very well-appointed. Heaters were always available and placed nearby. The food was delicious and nicely presented, The staff couldn't have been more helpful and friendly. Very pleased that I stayed with you. Thank you."