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"the place clean and good. the stuff is so kindness. "

"Un hotel estilo japonés muy cómodo y bien atendido. El Onsen muy bueno !! "

"Clean and luxuary"

"I liked the authenticity to providing a feel for Japanese style living whilst also keeping it comfortable and clean."

"Very good hot springs facility."

"Thank you for a welcoming and great experience "

"A older hotel, but still nice. I found the pillows and bed to be too hard--I could feel the springs in the mattress. The hotel is clean and very well kept. The front desk staff were great and the cleaning staff do an excellent job. My small frustration was the parking fee. The charged ¥1000/night for parking which I thought was fine (¥1500 or more at most places). But then I discovered it was a local surface lot that only cost ¥700 for 24 hours. That just feels "cheap" on the hotel's part."

"We had a wonderful stay at Hotel Ootaki and would definitely return. The hotel is very traditional and gives you a real insight into traditional Japanese culture. Although the staff had limited English, this was not a problem for us and they were incredibly welcoming and helpful. The hotel has lots of freebies as part of their service including combs, hairbrushes, shower caps, razors etc. The onsen was very relaxing and the hotel was clean. "

"Great bath house and amenities. Buffet was over crowded."