First off, the home is beautifully furnished! The beds and pillows are extremely comfortable!!! All extras are very well stocked: kitchen items, extra towels and blankets, etc. Check-in was super easy and the host had a very thorough pamphlet walking through amenities, their favorite places to eat, things to do, and what the checkout process needs to look like. Everything was super straight forward, other than figuring out the lights in the kitchen (a remote) and master overhead light and AC unit (still a mystery). I didn’t even think to ask about these issues because the first morning of our stay the toilet started gurgling and greywater backfilled into the tub and shower. The host immediately got someone out there to discover a tree root had filled the mainline, so the very next day the area was dug up with an excavator and the problem resolved. The host was very easy to work with and communication was good even though he was traveling. The cleaning person mopped the floors but was instructed by the property manager not to clean the tub/toilets/shower so we did that ourselves. Not the host’s fault and therefore doesn’t affect the star rating, just one of the downsides to the ordeal. Overall though, the situation was handled expediently and professionally. We would definitely stay here again and recommend this place to anyone traveling with a group!