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Platinum Mountain Hotel & SPA

5.0 star property
Family-friendly ski hotel with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platinum Mountain Hotel & SPA

Restaurant
Aerial view
Superior Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Superior Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Children's area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Parking available
  • Room service
  • Gym

Room options

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View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room

Highlights

Balcony
Air conditioning
Heating
Smart TV
Premium bedding
Egyptian cotton linens
Private bathroom
Bathrobes
  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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includes taxes & fees
19 Dec - 20 Dec
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About the neighborhood

Map
ul. Kilinskiego 15 B, Szklarska Poreba, 58-580

What's nearby

  • Szklarska Poreba Ski Arena - 1 min walk - 0.0 km
  • Pietkiewiczówka Ski Lift - 9 min walk - 0.8 km
  • Szklarska Poreba Ski Resort - 11 min walk - 0.9 km
  • Karkonosze National Park - 6 min drive - 2.5 km
  • Szrenica - 22 min drive - 8.0 km

Getting around

  • Szklarska Poreba Gorna Station - 13 min drive

Restaurants

  • ‪Szklana Chata - ‬12 min walk
  • ‪Restauracja Piatti - ‬1 min walk
  • ‪Spot - Burger Bar - ‬7 min walk
  • ‪Bistro Na Widoku - ‬15 min walk
  • ‪Etna - ‬15 min walk

About this property

Platinum Mountain Hotel & SPA

Luxury family-friendly hotel in the mountains
You can look forward to a poolside bar, a terrace, and a coffee shop/cafe at Platinum Mountain Hotel & SPA. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle, ski passes, and ski equipment rentals. Indulge in a massage at Dr Irena Eris Beauty Partner, the onsite spa. Enjoy the 24-hour gym, as well as activities like mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, access to a nearby indoor pool, and babysitting (surcharge)
  • Multilingual staff, an elevator, and luggage storage
Room features
All 147 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and hair dryers
  • 40-inch Smart TVs with cable channels
  • Wardrobes/closets, balconies, and baby baths

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (PLN 40 per day)
  • Electric car charging station on site
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: PLN 65 for adults and PLN 50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Access to nearby indoor pool
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center (3767 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 13 treatment rooms
  • Couples treatment room(s)
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: PLN 299
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: PLN 299

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for PLN 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 3.20 per person, per night. This tax does not apply to children under 2 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 65 for adults and PLN 50 for children
  • Uncovered self parking fee: PLN 40 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: PLN 299 (subject to availability)
  • Late check-out fee: PLN 299 (subject to availability)
  • Crib (infant bed) fee: PLN 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Platinum Mountain & Spa
Platinum Mountain Resort SPA
Platinum Mountain Hotel & SPA Hotel
Platinum Mountain Hotel & SPA Szklarska Poreba
Platinum Mountain Hotel & SPA Hotel Szklarska Poreba

Frequently asked questions

Does Platinum Mountain Hotel & SPA have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

Is Platinum Mountain Hotel & SPA pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of PLN 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Platinum Mountain Hotel & SPA?

Self parking is available for PLN 40 per day.

What time is check-in at Platinum Mountain Hotel & SPA?

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM. Early check-in is available for a fee of PLN 299 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Platinum Mountain Hotel & SPA?

Check-out is at 11:00 AM. Late check-out is available for PLN 299 (subject to availability).

Where is Platinum Mountain Hotel & SPA located?

Located near the slopes, this Szklarska Poreba hotel is in the mountains, within a 5-minute walk of Szklarska Poreba Ski Arena and Mineralogical Museum, and close to winter sports such as skiing lessons. Szklarska Poreba Ski Resort and Rodzinny Park are also within 15 minutes. Szklarska Poreba Gorna Station is 23 minutes by foot.

Platinum Mountain Hotel & SPA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 35 reviews" "
Rating 8 - Good. 7 out of 35 reviews" "
Rating 6 - Okay. 1 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. Thank you.

10/10 Excellent

Kamil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! There was a lot of attractions for children, big swimming pool open from 9-10pm, tasty food and really good service.
Stayed 6 nights in Aug 2023

10/10 Excellent

Lukas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

NISSIM

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but overpriced compared to others
Nice, but not worth the money - 5* hotel but most 4* hotels in the same area are same if not better quality when it comes to comfort, services and overall level.
Stayed 2 nights in Mar 2023

10/10 Excellent

Barbora

Stayed 2 nights in Sep 2022

10/10 Excellent

abraham

Stayed 2 nights in Sep 2022

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel top standard food amazing wish you could have bigger space downstairs bar space away from running kids
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
😁😁😁
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, close to town and to the ski lifts. Its was new with all the amenities that you would expect from a 5 star hotel. There were some teething problems like cleaning not being done in time as they were so busy, but I feel that they will sort them out as they become more established.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern, but they opened around a month ago, so still many things to improve.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Brand new resort with great spa. Close to town centre and mountains trail. Good breakfast and great service both in restaurant and lobby bar. The only thing we didnt like it was single use plastic (straws and plastic cups in pool/sauna area) although it didnt affect our stay but resorts should take care of enviroment.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Jens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Zimmer, gute Lage im Ort. Viele Möglichkeiten für Kinder. Einzig die Frühstückssituation ist etwas beschwerlich,da es einfach zu viele Menschen sind. Es ähnelt eher einer Bahnhofsatmosphäre.
Stayed 7 nights in Aug 2024

10/10 Excellent

Faik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything top we will come again, kids friendly
Stayed 2 nights in Jul 2024

2/10 Terrible

Andreas

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Staff & service, amenities
Haustiere sind zwar erlaubt aber nicht erwünscht fast alle Grünanlagen sind für Hund gesperrt Beim Frühstücken ist es furchtbar laut wie in einer Kantine aus DDR Zeiten Das Hotel liegt auch nicht im Wald sondern am Stadtrand
Stayed 3 nights in Jul 2024

8/10 Good

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurze Gedanken über mein Hotel erlebnis
Das Hotel gefiel mir sehr gut. Etwas viel Menschen zum Frühstück, noch mehr im Bad, aber kein Wunder, da es sehr viele Apartments Häuser noch dazu gehören. In der Hauptsaison hätte ich meine Bedenken, da ich schon etwas älter bin.
Stayed 7 nights in Apr 2024

8/10 Good

Bernd

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abendessen war nicht der gut, nicht viel Auswahl, Getränke waren Konzentrate die selbst geholt werden mussten, kein Service (bis auf Teller abräumen was sehr schnell ging) oder Möglichkeit einen Wein zum Abendessen zu bestellen. Außerdem Halbpension zu teuer im Verhältnis dazu, dass es viele Restaurants fussläufig mit besseren Preisen gibt. Frühstück war ok bis auf den Kaffee. Hotel war aber bis auf essen sehr sehr schön, modern und sauber. Erwachsenenzeiten im Bad sowie Bademeister. Kann man wirklich weiterempfehlen. Nur auf die HP würden wir verzichten.
Stayed 4 nights in Oct 2023

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Klaus

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberkeit und Hotelausstattung

10/10 Excellent

Marek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Najlepszy hotel w Szklarskiej Porębie
Najlepszy hotel dla rodzin z dziećmi. Mnóstwo atrakcji w hotelu, można nie wychodzić z hotelu. Jednak jak ktoś chciał pozwiedzać hotel przygotował wyjścia w góry z przewodnikiem, nordic walking z instruktorem, joga, zumba itp. Dla dzieci animatorzy przygotowali dużo atrakcji. Bardzo dobry basen wew. jak i zew. A wieczorem codziennie koncert. Dobre śniadania oraz Dania w restauracji. Gorąco polecam, my na pewno pojawimy się w hotelu jeszcze niejeden raz.
Stayed 5 nights in Jul 2022

10/10 Excellent

Kai

Stayed 2 nights in Aug 2021

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Obiekt ok.
Wszystko w najlepszym porządku.
Stayed 3 nights in Aug 2021