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"First time visiting this hotel and I got impressed. The hotel is convenient located in the old city of Mardin. The staff is very helpful. The offers a dinner and a love show with an extra charge. The food and the music is wonderful. I traveler as a female solo travel and I feel very safe all the time. I will definitely come back "

"It was perfect and clean and good service. I like it . Just if you have back pain or joints pain its not suitable for you because you need to use too much stairs, stairs to reach the hotel, and stairs to the reception, and stairs for the room ,, i think its mardin like this because its old city, "

"Good breakfast, Expedia description of hotel is unclear regarding different types of rooms."

"İlk kez bir konakta kaldım ve harikulade bir deneyim oldu. Gökhan Bey ve ailesi çok misafirperver ve sıcak davrandılar. Konum olarak da her yere yakın, merkezi noktada. Kahvaltı da gayet güzeldi. Tavsiye ederim. "

"The owner is super friendly and helpful, the room is clean and comfy , Remark: you’d better to confirm with the hotel if your arrival time is a bit late "

"Great location in the old city centre"

"Internet was weak."

"Good"

"Disappointing, given that this is an expensive hotel! They switched our room for a horrible smelly one, and blamed it on Expedia booking ( don't believe it for a second) and one of the manager was incredibly rude. Trying to be a luxury hotel but not quite getting there. Parking nearby difficult, no one to assist with bags, breakfast mediocre. poor lighting in rooms, bad internet, terrible bathroom plumbing."

"We had a lovely stay. Breakfast was okay. But definitely worth the stay."

"A nice new build hotel butik style. However we had breakfast booked but it wasn’t served as it wasn’t available due to it being a new hotel. Not set up as yet. Also the 2 family rooms booked (2 adult and 2 child) they only had 1 of that type of room So we had to compromise and take an additional room as they also did not have any pullout sofa or beds. We did get to a resolution but I was asked for more money but I refused and they accommodated in the end. Hotels.com was to blamed by...

"unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here."