Subject: Complaint Regarding Cleanliness at Comfort Inn, Sylva, NC
Dear Expedia Customer Support,
I am writing to bring to your attention a serious cleanliness issue I encountered during my recent stay at the Comfort Inn in Sylva, NC. Among the stack of towels provided in my room, I discovered a wet and dirty towel disguised between what appeared to be clean ones. This raised concerns about the hotel’s housekeeping standards and overall hygiene practices.
This experience was disappointing and unacceptable, especially given the expectations set by the Comfort Inn brand. I kindly request your assistance in addressing this matter with the hotel and providing a resolution, such as a partial refund or other appropriate compensation.
Thank you for your prompt attention to this issue.
Sincerely,
Karen