4/10 Poor
Zeliha
Traveled with pets, Traveled with family
23 December 2024
This hotel does not meet the standards of a 5-star establishment. The room was very small and not as clean as expected, with soap residue left on the taps, hairdryer bag was full of dust. Additionally, two of the power outlets were not functioning, and there was no toothbrush /toothpaste kit provided—something that should be provided in a hotel in this category.
The breakfast experience was also disappointing. I overheard a staff member telling a guest, ‘Oh, lucky you, you got the last piece of croissant,’ yet no effort was made to refill the basket, despite there being 45 minutes left before breakfast service ended.
Dog treat and dog toy was a good touch, good location.
Zeliha
Stayed 2 nights in Dec 2024