8/10 Good
Jonathan, Dayton
18 October 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is potentially a 5-star property. Wonderful reception area. Absolutely amazing, spacious room, with shower, comfortable bed, TV. Excellent breakfast.
My primary issue is that I checked in after 10pm and checked out around Noon. I was never able to use the sauna as a result. I paid double what I could have in Rzeszow in order to treat myself to the Wellness sauna and jacuzzi. But couldn't use it. I've been driving vehicles to Ukraine for a couple of months and was really looking forward to it. So dissapointing. The Wellness staff member was apologetic and very nice. Policy not the person is the problem. The sauna is not switched on until 4:00pm! And the jacuzzi water temperature was luke warm at best. The water in the changing room shower was much hotter. Very generous they allowed late check out late and store bags under the stairs. Just one policy to change - turn on the sauna. Even just one of them for hotel guests. Staff were great.
Bus to city center not too bad, only 5 zloty, just have to walk around 2 roundabouts through traffic to get to the stop.
Jonathan
Stayed 1 night in Oct 2024