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Zoom Hotels

3.0 star property
Hotel in Surabaya with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zoom Hotels

Exterior
Deluxe Room | Living area
Lobby
Interior detail
Interior entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Room options

View all photos for Deluxe Room

Minibar

Deluxe Room

Highlights

Air conditioning
LCD TV
Private bathroom
Electric kettle
Coffee/tea maker
Minibar
Desk
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar

Standard Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
  • 12 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, rollaway beds, free WiFi

Superior Room

Highlights

Air conditioning
LCD TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

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About the neighborhood

Map
Jl. Raya Jemursari 109 B-C, Surabaya, East Java, 60237

What's nearby

  • Royal Plaza Surabaya - 4 min drive - 3.5 km
  • Surabaya Zoo - 5 min drive - 4.8 km
  • Petra Christian University - 6 min drive - 5.2 km
  • Surabaya Plaza Shopping Mall - 9 min drive - 8.7 km
  • Tunjungan Plaza - 9 min drive - 8.8 km

Getting around

  • Margorejo Station - 5 min drive
  • Surabaya Gubeng Station - 21 min drive
  • Surabaya (SUB-Juanda) - 28 min drive

Restaurants

  • ‪Rumah Makan Sriwedari - ‬3 min walk
  • ‪Bon Ami - ‬6 min walk
  • ‪Aneka Hidangan Nikmat Rasa - ‬1 min walk
  • ‪Cahaya Timur Bakmi & Kopi - ‬8 min walk
  • ‪Fusia - ‬5 min walk

About this property

Zoom Hotels

Hotel near Tunjungan Plaza
Consider a stay at Zoom Hotels and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a restaurant.
You'll also find perks like:
  • Free self parking
  • Concierge services, a 24-hour front desk, and tour/ticket assistance
  • An elevator, 1 meeting room, and smoke-free premises
Room features
All 80 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries
  • Electric kettles, desks, and phones

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 150000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 150000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Zoom Hotels
Zoom Hotels Surabaya
Zoom Surabaya
Zoom Hotels Hotel Surabaya
Zoom Hotels Hotel
Zoom Hotels Hotel
Zoom Hotels Surabaya
Zoom Hotels Hotel Surabaya

Frequently asked questions

Is Zoom Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zoom Hotels?

Self parking is free at this property.

What time is check-in at Zoom Hotels?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Zoom Hotels?

Check-out is at noon.

Where is Zoom Hotels located?

Located in the heart of Surabaya, this hotel is 0.8 mi (1.3 km) from Universitas Islam Negeri Sunan Ampel Surabaya and within 3 mi (5 km) of Royal Plaza Surabaya and Petra Christian University. Surabaya Zoo and Monument Of Suroboyo are also within 3 mi (5 km). Margorejo Station is 22 minutes by foot and Jemursari Station is 25 minutes.

Zoom Hotels Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 20 reviews" "
Rating 8 - Good. 9 out of 20 reviews" "
Rating 6 - Okay. 5 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Staff & service

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
What a waste!
Really thrilled when I arrived at the lobby as I was greeted by the chic interior decor, friendly staff, and swift check-in. But my excitement was gone as soon as I stepped into the bathroom. Dirt build-up, soap scum, stains on the floor, walls, and window. Towels with grayish torn edges. Right after my shocking moment in the bathroom, I found dirt and stains again on the bed sheet and bed cover. The staff assisted me to move to other room upon my request. But apparently, the second room was not any better either. I even found long hair on the bed sheet along with unsightly stains again. Bathroom? A big yellow stain right in the middle of the shower area floor. You definitely won't miss such a big stain if you did clean your bathroom (just saying). Not even basin was cleaned properly as the edge around the hole was really gross. Since my partner and I only stayed for one night, we only asked for a clean bed sheet. The management should look into the housekeeping seriously as the room condition is already looking much older than its actual age. But again, they don't seem to be bother maintaining their own property though.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at Zoom
Zoom hotel is my only choices so far.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
overall nice
this hotel was good but thie room not too good for me IMO

6/10 Okay

ANDREW, Indonesia

Good Internet Connection
It's a great hotel and good service. Breakfast was OK even though not fancy breakfast. Internet connection was good.

8/10 Good

Jaka, Jakarta

Liked: Cleanliness, staff & service, room comfort
Minimalist that give maximalist experience
Simplicity at its best. Room is comfort and smart detail, coffee shop also warm and cozy. Unfortunetly when I was stay 5jan the lift only operate 1.

8/10 Good

Swee Han, singapore

Liked: Cleanliness, property conditions & facilities
Great location
Good location with my 6night stay. Go to any shopping mall just 20-30 with taxi.

4/10 Poor

Johan, Jakarta

Disliked: Staff & service
Very Minimalis
Hotel Room is new but very simple. Parking area not enough. Reservatio was n not communicative. My email they dont reply.

10/10 Excellent

Andreas nicco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel keren di Surabaya
Hotel sangat nyaman, lokasi cukup strategis, suasana kamar juga cozy, sarapan lengkap
Stayed 1 night in Apr 2019

8/10 Good

nadia, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
- kurang dekat pusat kota + tdk jauh dr bandara
baik.desain hotel yang unik.diluar dr biasanya..dari gedung pun unik, bisa foto2 di dlm..
Stayed 1 night in Jun 2017

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pool hotel
The air conditions fan is verry very small, the room is verry verry hot. Outside noise is very loud day and night. Strongly suggest do not stay on this hotel.

10/10 Excellent

Roslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Bilik bersih. Peralatan agak modem. Ruang bilik selesa. Petugas Amat mesra pelanggan. Makanan sedap Dan banyak variety menu utk breakfast.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

kecewa
agak kecewa dikarenakan dikasih kamar dengan kasur 2 padahal cuma sendiri dengan alasan kamar penuh dan kamarnya juga sempit tidak bisa untuk shalat sepertinya tidak lagi kembali ke hotel ini untuk selanjutnya terimakasih

6/10 Okay

Restian, Jakarta

Liked: Staff & service, property conditions & facilities
Decent stay
Good

8/10 Good

Dwi, jakarta

Liked: Cleanliness, property conditions & facilities, room comfort
strategic hotel
Good experience and by walking distance to food area

8/10 Good

Suryani, Yogya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Hotel baru yang nyaman
Saya menginap 2 hari akhir Dec 2014 di deluxe room, kamar bersih, nyaman. Saat masuk di lobby disambut dg interior urban dengan bahan serat alam yang cantik dan staff yang ramah dan helpful. Saat siang-sore wifi di kamar sangat lancar , namun pada saat malam wifi terconnect tetapi tidak bisa akses email dan browshing lainnya. Namun, alhamdulilah dengan modem internet lancar disana. Hal yang perlu ditambah di kamar adalah tersedia menu makanan, sehingga bisa milih sebelumnya dan langsung call saja. List Menu belum ada, dan harus contact mereka dulu untuk dibawakan ke kamar dan sekalian pesan. Menu di breakfast buffee lumayan dan sederhana. Secara keseluruhan untuk budget hotel, servis yang diberikan sudah OK. Lokasi hotel agak jauh dari tempat makan yang bervariasimeski memang hanya seberang Pizza Hut dan sekitar 10 menit jalan menyeberang ke Superindo dan beberapa restoran lainnya. Saya senang tinggal disana karena ruang nyaman untuk kerja setelah acara kantor.

8/10 Good

Dwi, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategically located at convenient place
Quite late check-in at night and the front operator welcoming well, due to my arrival is nearly midnight the FO only one person and became as line operator as well. Got a instant noddle replacement for waiting the FO serve me. The dreaming room was delightful and will recommended to others.

8/10 Good

Rita Revita, DKI Jakarta

Liked: Cleanliness, staff & service, room comfort
Hotel yang bersih
Kamar yg bersih staf yg ramah dekat dgn restoran2 makanan cukup baik