Verwood Hotel & Serviced Residence

4.0 star property
Family-friendly hotel with a full-service spa and area shuttle service

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Verwood Hotel & Serviced Residence

Outdoor pool, sun loungers
Suite | In-room safe, desk, laptop workspace, blackout drapes
Executive Room | In-room safe, desk, laptop workspace, blackout drapes
Apartment 3 Bedrooms Deluxe Suite | Private kitchen | Coffee/tea maker, electric kettle
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
  • Parking included

Room options

Available filters for rooms
Showing 15 of 15 rooms

Apartment 1 Bedroom Deluxe

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 63 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Room

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - twin
Jetted bathtub
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Apartment 3 Bedrooms Deluxe

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 139 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Apartment 2 Bedrooms Deluxe

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 98 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Jetted bathtub
Bidet
Separate bathtub and shower
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Apartment 2 Bedrooms Executive Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 110 sq m
  • Sleeps 4
  • 2 Double Beds

Apartment 2 Bedrooms Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 98 sq m
  • Sleeps 4
  • 2 Double Beds

Apartment 2 Bedrooms Premier

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 139 sq m
  • Sleeps 4
  • 2 Double Beds

Apartment 2 Bedrooms Executive

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
LED TV
  • 110 sq m
  • Sleeps 4
  • 2 Double Beds

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - twin
Jetted bathtub
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Apartment 3 Bedrooms Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 139 sq m
  • Sleeps 6
  • 3 Double Beds

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Jetted bathtub
Bidet
Separate bathtub and shower
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Apartment 1 Bedroom Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 63 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Jetted bathtub
Bidet
Separate bathtub and shower
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bidet
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Jl. Raya Kupang Indah, Surabaya, East Java, 60189

What's nearby

  • Surabaya Zoo - 3 min drive
  • Ciputra World Mall - 4 min drive
  • Pakuwon Mall - 7 min drive
  • Tunjungan Plaza - 8 min drive
  • Grand City Surabaya - 9 min drive

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 9 min drive
  • Surabaya (SUB-Juanda) - 30 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬7 min walk
  • ‪Ayam Bakar Primarasa - ‬4 min walk
  • ‪Halim Restaurant - ‬5 min walk
  • ‪Depot Madiun Bu Rudy - ‬4 min walk
  • ‪Boncafe - ‬2 min walk

About this property

Verwood Hotel & Serviced Residence

Upscale family-friendly hotel near Al Akbar Mosque
Located close to Submarine Monument and Heroic Monument, Verwood Hotel & Serviced Residence provides a terrace, a coffee shop/cafe, and a playground. Treat yourself to a body scrub, a facial, or reflexology at the onsite spa. The on-site international cuisine restaurant, Terakota, offers breakfast, lunch, and dinner. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and newspapers in the lobby
  • Concierge services, a front-desk safe, and luggage storage
Room features
All 467 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • LED TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: IDR 150000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Terakota

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 per person
  • Airport shuttle fee: IDR 260000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Somerset Hotel & Serviced Residence
Somerset Surabaya Hotel & Serviced Residence
Somerset Surabaya Serviced Residence
Surabaya Somerset Hotel
Somerset Surabaya Hotel & Serviced Residence Java
Somerset Surabaya Hotel And Serviced Residence
Verwood Hotel Serviced Residence Surabaya
Somerset Surabaya
Somerset Hotel Surabaya
Verwood Hotel Serviced Residence
Verwood Serviced Residence Surabaya
Verwood Serviced Residence
Somerset Surabaya Hotel Serviced Residence
Verwood Hotel
Somerset Surabaya Hotel
Verwood & Serviced Surabaya
Verwood Hotel & Serviced Residence Hotel
Verwood Hotel & Serviced Residence Surabaya
Verwood Hotel & Serviced Residence Hotel Surabaya

Frequently asked questions

Does Verwood Hotel & Serviced Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Verwood Hotel & Serviced Residence?

As of 22 December 2024, prices found for a 1-night stay for 2 adults at Verwood Hotel & Serviced Residence on 31 December 2024 start from $81.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Verwood Hotel & Serviced Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Verwood Hotel & Serviced Residence?

Self parking is free at this property.

What time is check-in at Verwood Hotel & Serviced Residence?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Verwood Hotel & Serviced Residence?

Check-out is at noon.

Does Verwood Hotel & Serviced Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of IDR 260000 per vehicle applies.

Where is Verwood Hotel & Serviced Residence located?

Located near the airport, this family-friendly hotel is within 6 mi (10 km) of Submarine Monument, Heroic Monument, and Al Akbar Mosque. Red Bridge and Gelora 10 November Stadium are also within 6 mi (10 km).

Verwood Hotel & Serviced Residence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 126 reviews" "
Rating 8 - Good. 62 out of 126 reviews" "
Rating 6 - Okay. 36 out of 126 reviews" "
Rating 4 - Poor. 10 out of 126 reviews" "
Rating 2 - Terrible. 4 out of 126 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Juan Ángel

Stayed 1 night in Sep 2024

2/10 Terrible

Yasuhito

Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip through Java, stayed in one of the apartments. Very comfortable and, as usual, the staff, service and breakfast are excellent. Easy access to the tol and city Grab meals or room service are easy options.
Stayed 2 nights in Feb 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As per usual, the breakfast was excellent, staff were very helpful and our stay was very comfortable. Our previous stay in an apartment was a little disappointing, but this time everything was great.
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Very comfortable, great breakfast, gym and pool are clean and functional. Staff are very helpful. Had not stayed here for a few years, but will be returning.
Stayed 3 nights in Oct 2022

8/10 Good

Low Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel like home
The hotel is quite old my clean and comfortable Service was good and staffs are friendly
Stayed 1 night in Apr 2020

2/10 Terrible

Teodoro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had been cheated by your extremnely high cost of the hotel on top of the officialm publiushed rate
Stayed 1 night in Sep 2019

8/10 Good

BoonHeng

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Dec 2018

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Good Value for a Pretty Old but Nice Hotel
Hotel is good value for what it offers. The rooms and facilities might look a little old, but they're alright. Didn't manage to try the breakfast, but will probably do so next time.
Stayed 2 nights in Nov 2018

8/10 Good

Rudy Bambang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Taro

Liked: Staff & service, property conditions & facilities, room comfort
Breakfast was good.
I can enjoy the breakfast.
Stayed 2 nights in Jun 2018

8/10 Good

Elaine

Liked: Cleanliness, staff & service, room comfort
The serviced apartments are very spacious. Clean but older. Breakfast (included) is great. Customer service is fantastic.
Stayed 2 nights in Feb 2018

8/10 Good

BoonHeng

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Bhaskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Smoking Hotel
the service is about par. Every place in Hotel is smoking area, included rooms (there is non-smoking room).

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

4/10 Poor

Julie, SG

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs do extreme make over.
Towel changed color, dead croach inside bedroom slipper, bad smell of shower curtain. Old furniture.

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good live band
A peaceful and quiet location

8/10 Good

SN, Osaka

Liked: Staff & service, property conditions & facilities, room comfort
Excellent for My Business Trip
Have already stay in this hotel more than 6 times, and always feel comfortable with the friendliness and warm of the staff, also enjoy much the breakfast

4/10 Poor

Ichiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surabaya Business stay
I have been staying at this hotel for past 10 years, but the condition of the room was getting worse every time. Specially at this time, there was no hand towel any more in the bath room, Bath Towel and Bed sheets are old and smelly. I would not come back to this hotel again.

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

not bad
three star quality for sure. no hot water during morning shower due to hot water pipe burst. No update about this from the staffs, not happy.

8/10 Good

frequent travel, sub

Liked: Cleanliness, staff & service, room comfort
Enjoyed my stay Was just one night but room was nice and. Lean and comfortable