See all properties
Save

Hotel Santika Premiere Gubeng - Surabaya

4.0 star property
Surabaya hotel in Gubeng with free valet parking and area shuttle service

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santika Premiere Gubeng - Surabaya

Reception
Indoor pool
Lounge
Suite Room | In-room safe, desk, laptop workspace, soundproofing
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room King

Executive Room King | In-room safe, desk, laptop workspace, soundproofing

Executive Room King

Highlights

Soundproofed
Air conditioning
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Laptop workspace
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premiere Room King

Premiere Room King | In-room safe, desk, laptop workspace, soundproofing

Premiere Room King

Highlights

Soundproofed
Air conditioning
Smart TV
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Satellite channels
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, laptop workspace, soundproofing

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Laptop workspace
Desk
  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite Room

Suite Room | In-room safe, desk, laptop workspace, soundproofing

Suite Room

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Free bottled water
Coffee/tea maker
Satellite channels
Netflix
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room King

Deluxe Room King | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room King

Highlights

Soundproofed
Air conditioning
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Laptop workspace
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Twin

Deluxe Room Twin | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room Twin

Highlights

Soundproofed
Air conditioning
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Laptop workspace
Desk
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite Room

Junior Suite Room | In-room safe, desk, laptop workspace, soundproofing

Junior Suite Room

Highlights

Soundproofed
Air conditioning
Smart TV
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Doubletree By Hilton Surabaya

Pool
Kids pool
Parking included
Free WiFi
9.4 out of 10, Exceptional, (73)
The price is AED 211
AED 256 total
includes taxes & fees
10 Jan - 11 January 2025
Doubletree By Hilton Surabaya

About the neighborhood

Map
JL. Raya Gubeng No. 54, Surabaya, East Java, 60281

What's nearby

  • Surabaya Plaza Shopping Mall - 14 min walk - 1.2 km
  • Grand City Surabaya - 18 min walk - 1.6 km
  • Tunjungan Plaza - 3 min drive - 3.5 km
  • Surabaya Zoo - 5 min drive - 4.9 km
  • Pasar Atum Mall - 5 min drive - 5.1 km

Getting around

  • Ngagel Station - 6 min drive
  • Surabaya Gubeng Station - 16 min walk
  • Surabaya (SUB-Juanda) - 38 min drive

Restaurants

  • ‪Seventeen Skyview Resto & Lounge - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Maxx Coffee - ‬3 min walk
  • ‪Toko Kopi Tuku - ‬1 min walk
  • ‪Boncafé - ‬1 min walk

About this property

Hotel Santika Premiere Gubeng - Surabaya

Upscale hotel near Tunjungan Plaza
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site at Hotel Santika Premiere Gubeng - Surabaya. Treat yourself to spa services, such as aromatherapy, reflexology, or a massage. The on-site local cuisine restaurant, The Travellodge, offers lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free area shuttle, and an electric car charging station
  • A banquet hall, a ballroom, and free newspapers
Room features
All 230 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 50 meters
  • Free 24-hour roundtrip train station shuttle
  • Train station shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 150000 for adults and IDR 75000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Travellodge

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Spa services

Family friendly

  • Children's pool
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference center
  • Meeting rooms - 13

Spa

  • Aromatherapy
  • Massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 75000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 300000 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Hotel Santika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng
Santika Premiere Gubeng Surabaya
Santika Premiere Gubeng
Hotel Santika Premiere Gubeng Surabaya, Java
tika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng - Surabaya Hotel

Frequently asked questions

Does Hotel Santika Premiere Gubeng - Surabaya have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Hotel Santika Premiere Gubeng - Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santika Premiere Gubeng - Surabaya?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Santika Premiere Gubeng - Surabaya?

Check-in start time: 2:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Santika Premiere Gubeng - Surabaya?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Santika Premiere Gubeng - Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Hotel Santika Premiere Gubeng - Surabaya located?

Located in Gubeng, this hotel is within a 15-minute walk of Submarine Monument, Surabaya Plaza Shopping Mall, and Sharp Bamboo Monument. Balai Pemuda and Grand City Surabaya are also within 1 mi (2 km). Surabaya Gubeng Station is 16 minutes by foot.

Hotel Santika Premiere Gubeng - Surabaya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 84 reviews" "
Rating 8 - Good. 39 out of 84 reviews" "
Rating 6 - Okay. 2 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heejung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel gave us a room with an amazing city view. It was a pity that there was no possibility to open the window. It was a surprise to see that a pianist played the piano in the lobby. Exclusive!!! Very charming! The selection of the breakfast was eye-opening! Huge selection and great food… It was unusual to see that that the hotel staff collected the food remaining next to the buffet. Should you do it somewhere where the guest can’t see it easily? It was not a pleasant experience. Except that the hotel deserves five stars! Excellent hotel!
Stayed 3 nights in Dec 2024

8/10 Good

Albertus, Burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to Siloam Hospital. Near city centre. Food options are great. Location-wise great. Pool and gym are small. Pool have no dress code, I saw a kid swimming with no clothes, kinda off putting. Cleanliness generally ok/acceptable but definitely could have been better.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is pleasant, offering a good breakfast buffet and maintaining a clean environment.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Awesome
No comment
Stayed 4 nights in Dec 2019

10/10 Excellent

Harris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Room and toilet ia big. Breakfast spread was good and plentiful
Stayed 3 nights in Sep 2018

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services.👍
The receptionist and staf are very courteous and helpful. The room and hotel is Clean The buffet has a variety of choicfes and tasty. Since our flight is very early the hotel provided us with twoboxes of food for our early breakfast. Thank you so much hotel Santika for the excellent services.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
review of Hotel Santika Premiere Gubeng - Surabaya
Place is close to Central Business District, good food round the corner and many big malls are not too far away
Stayed 2 nights in Sep 2018

10/10 Excellent

Ggk, Arlington texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Menyenangkan
Petugas sangat ramah, room bersih dan makanannya super
Stayed 1 night in Aug 2018

10/10 Excellent

Laura, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check ... We arrived early and were able to go to our rooms... Very grateful Breakfast box was provided for us as we had to check out at 4.00am
Stayed 3 nights in Aug 2018

10/10 Excellent

Laura, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prepared breakfast box for our group as we had to check out at 4.00 am Quick check in and room was ready even tough we arrived earlier than check in time
Stayed 1 night in Aug 2018

10/10 Excellent

Min, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel, comfy bed, and even prep breakfast for early check out,,,,,,,, recomened
Stayed 2 nights in Aug 2018

10/10 Excellent

adi, bogor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the downtown
View hotel excelent and parking car not to far with the lobby, foods excelent with more traditional sources, fast response for staffs and clean and tropical minimalis style for overall hotels
Stayed 1 night in Jun 2018

4/10 Poor

GM, Singapore

Liked: Cleanliness, staff & service
Sound proofing
I just realised the rooms are not sound proofing. I was able to hear the small kids in the next rooms run around and cried etc.and in the early morning played with the door bells in their rooms. You also can hear people talk when you are in bathroom. Overall it was not a pleasant experience.
Stayed 1 night in Jun 2018

10/10 Excellent

HENDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Alfiani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Tay, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in the city area
I always stay in this hotel during my trip to Surabaya because the location is in city area and the room is clean & staffs are very friendly. But this time a bit disappointed. 1. I booked the premiere room but the receptionist did not check properly & give us the deluxe room. Luckily I stayed before and ask for change. 2. The bath room drainage is stuck when bathing become flood. Have to call everyday to fix it. 3. On the last night of my stay, my opposite room was smoking and they open the door. It made the smoke go inside the room. My wife had complained and the staff had remind them but after awhile they do the same thing until my wife very suffocated and cant breathe well. We request to change room & the staff act fast & change the room immediately. I'm very glad for the good service otherwise we unable to sleep as it was midnight.
Stayed 2 nights in May 2018

8/10 Good

Surayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

10/10 Excellent

william, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
We got upgraded into Junior suite without additional charge. Really nice treat from this hotel. This is the 2nd time we stay at the Santika hotel premier Gubeng Surabaya A wide variety of breakfast selection ...
Stayed 1 night in Feb 2018

10/10 Excellent

Santha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
We enjoyed our stay at Santika, the staff were amazing, especially Kezia at the reception desk. She made sure we were well taken care of. The breakfast selection was exceptional,and staff very pleasant and accommodating. The location was good, close to malls for shopping.Would stay there again if we go back.
Stayed 20 nights in Jan 2018

8/10 Good

TEO SOAK YIN MANZANITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the junior suite. It was spacious and clean. However the room was not well sound proof. Able to hear TV from next door. The breakfast was catered to more of local delights. There are international delights available but limited. Free Wifi was part of package but the access is weak. Require to log in every now and then.
Stayed 2 nights in Dec 2017

8/10 Good

SGN, Tangerang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for staying in Surabaya. Good location, have clean and comfort room.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Surayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

8/10 Good

Surayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb 4 Star
Clean room. Good breakfast. Ok WiFi
Stayed 1 night in Dec 2017