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Hotel Santika Jemursari Surabaya

4.5 star property
Hotel in Surabaya with a full-service spa and free valet parking

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santika Jemursari Surabaya

Lobby
Lobby
Lobby
Breakfast, lunch and dinner served
Premium bedding, in-room safe, desk, rollaway beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Parking included
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

Executive Room King with Balcony Smoking

Highlights

Balcony or patio
Air conditioning
LCD TV
Premium bedding
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Daily housekeeping
  • 2.6 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Balcony
Air conditioning
LCD TV
Premium bedding
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Santika Pandegiling Surabaya

Spa
Parking included
Free WiFi
Restaurant
8.6 out of 10, Excellent, (53)
Hotel Santika Pandegiling Surabaya

About the neighborhood

Map
Jl. Jemursari No. 258, Surabaya, JI, 60237

What's nearby

  • Royal Plaza Surabaya - 4 min drive - 3.7 km
  • Surabaya Zoo - 5 min drive - 5.0 km
  • Surabaya Plaza Shopping Mall - 8 min drive - 7.9 km
  • Tunjungan Plaza - 8 min drive - 8.4 km
  • Grand City Surabaya - 10 min drive - 9.3 km

Getting around

  • Kertomenanggal Station - 5 min drive
  • Tandes Station - 13 min drive
  • Surabaya (SUB-Juanda) - 29 min drive

Restaurants

  • ‪Mie Ayam dan Bakso Mitra - ‬10 min walk
  • ‪Pempek Ny. Kamto - ‬1 min walk
  • ‪Yoshinoya - ‬1 min walk
  • ‪KUNOKINI Café & Resto - ‬3 min walk
  • ‪Domino's Pizza - ‬1 min walk

About this property

Hotel Santika Jemursari Surabaya

Hotel near Tunjungan Plaza
You can look forward to an airport shuttle, a terrace, and shopping on site at Hotel Santika Jemursari Surabaya. Treat yourself to a massage at the onsite spa. The on-site restaurant, SEKARWANGI RESTAURANT, offers breakfast, lunch, and dinner. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • An elevator, barbecue grills, and a TV in the lobby
Room features
All 105 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: IDR 95000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • SEKARWANGI RESTAURANT
  • CAKE SHOP

Things to do

  • Fitness center
  • Full-service spa
  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 332500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 95000 per person
  • Airport shuttle fee: IDR 260000 per vehicle (one way)
  • Rollaway bed fee: IDR 332500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Jemursari
Hotel Santika Jemursari
Hotel Santika Jemursari Surabaya
Jemursari
Santika Hotel Jemursari
Santika Jemursari
Santika Jemursari Hotel
Santika Jemursari Surabaya
Hotel Santika Jemursari Surabaya, Java

Frequently asked questions

Is Hotel Santika Jemursari Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santika Jemursari Surabaya?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Santika Jemursari Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Santika Jemursari Surabaya?

Check-out is at noon.

Does Hotel Santika Jemursari Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 260000 per vehicle applies.

Where is Hotel Santika Jemursari Surabaya located?

Situated in Surabaya, this spa hotel is within 3 mi (5 km) of Universitas Islam Negeri Sunan Ampel Surabaya, Royal Plaza Surabaya, and Surabaya Zoo. Monument Of Suroboyo and Mpu Tantular Museum are also within 3 mi (5 km).

Hotel Santika Jemursari Surabaya Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 38 reviews" "
Rating 8 - Good. 23 out of 38 reviews" "
Rating 6 - Okay. 6 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Heriyanti

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Staff hotel service is very good, they responds a customer complaint very well. Good food. They need to upgrade the amenities.
Stayed 2 nights in Apr 2021

8/10 Good

Lie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Hotel is good, clean, breakfast variety is not a lot though.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like santika hotel. Its small hotel but nice, friendly staff and nice food. Staff is ready to help. Breakfast was nice. I will be back next time I go visit surabaya
Stayed 2 nights in Jan 2020

4/10 Poor

j

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed in Santika for the last 4 years, was good before, but not this year. AC in my room did not work well, worse, started to leak heavily. Ther breakfast was not as good as before. Had dinner in restourant, ordered "kikil soup", given soup full of bone. I cancelled my booking in this hotel for next year.
Stayed 2 nights in Dec 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice in Jemursari
I enjoyed my stay and the meals served. The staffs were friendly and helpful to interact with. No shopping malls around, though/
Stayed 1 night in Aug 2018

10/10 Excellent

j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel. Staff are very nice and helpful. WIFI is fast. Breakfast with alot of variety and delicious. Gulai Kambing is spectacular !! Totally recommended

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Nice stay and breakfast is good
Stayed 3 nights in Oct 2017

8/10 Good

aijlie, Taiwan

Liked: Staff & service, room comfort
Good deal
As this good price I think is valuable, especially they also offer free breakfast

8/10 Good

HARJONO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessibility from or to Juanda Airport, is certainty and fast

8/10 Good

Giovanni Edmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good short stay for a family visit in Surabaya. There are several good local restaurants nearby with easy access to the airport. Parking spot available is very limited, however the hotel staffs are very helpful in helping guests to park with their free valet service.

8/10 Good

shella

Liked: Cleanliness, staff & service, room comfort
Nice Hotel
Stay at this hotel for business purpose, near office location

8/10 Good

Tiffany, Serpong

Liked: Staff & service, property conditions & facilities, room comfort
pleasant stay for business trips
i stayed in Santika Jemursari Surabaya for 4 nights. Overall it was a nice experience, I like the various food for breakfast and the taste was delicious. The room was spacious for a business travellers, the wifi quite qood, the room equipment itself also quite complete. The only dissatisfaction was it smell bad around the bed corner, eventhough the housekeeping staff already helped with spray some air freshener, the smell still there. Hope they will give a little extra attention for cleanliness and bad smell.

6/10 Okay

Verified traveler

So so

6/10 Okay

Elisabeth, Bogor

Big question
Deluxe room without refrigerator?

8/10 Good

David, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
This is my choice of stay when coming to Surabaya, although it's slightly far from the city center.

8/10 Good

Sadiyatmi, banyuwangi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bfast
40 minutes from airport, friendly staff, nice breakfast

8/10 Good

ANDREW, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and recommended for meetings
It's good hotel, nice and clean. Variety of meals for breakfast was so good. If you want to have a meeting, this hotel is one of the recommended hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and simple
Nice and simple for short stay since I only use the room hotel for sleep

10/10 Excellent

Shierlly, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast and good location
The range of breakfast quite various and the taste was very nice.. I was on informal meeting with my business colleague and I invite him to join the breakfast with me, and we manage to enjoy our conversation because of the ambience and the food. The location of this hotel is suitable for me since it is not located on high traffic area and easy to find.

8/10 Good

Sastra, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and resonably price hotel. Very friendly staff. Taxi readily available at hotel.

8/10 Good

Budi, San Mateo

Liked: Cleanliness, staff & service
Hotel facility is basically clean. However, the linens were not as clean as expected. There were stains on the bath towels and there were hairs on the replacement as well. Breakfast was good and there were plenty of BlueBird Taxi most of the time.

8/10 Good

Kenneth, Amsterdam

Liked: Cleanliness, staff & service, amenities
Blijft een mooi hotel met fijne kamers en super personeel! De badkamer is echter wel aan vervanging toe.
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Uitstekend ontbijt. Te dicht bij moskee die begint te blèren om 04:15. Dit is wel waardeloos.
Stayed 3 nights in Feb 2020