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Hotel Santika Jemursari Surabaya

4.5 star property
Hotel in Surabaya with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Hotel Santika Jemursari Surabaya

Lobby
Premium bedding, in-room safe, desk, rollaway beds
Lobby
Lobby
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Parking included
  • Breakfast available
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

Executive Room King with Balcony Smoking

Highlights

Balcony
Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
  • 2.6 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Balcony
Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Jl. Jemursari No. 258, Surabaya, East Java, 60237

What's nearby

  • Royal Plaza Surabaya - 4 min drive - 3.7 km
  • Surabaya Zoo - 5 min drive - 5.0 km
  • Surabaya Plaza Shopping Mall - 8 min drive - 7.9 km
  • Galaxy Mall - 8 min drive - 7.5 km
  • Tunjungan Plaza - 8 min drive - 8.4 km

Getting around

  • Kertomenanggal Station - 5 min drive
  • Tandes Station - 13 min drive
  • Surabaya (SUB-Juanda) - 29 min drive

Restaurants

  • ‪Mie Ayam dan Bakso Mitra - ‬10 min walk
  • ‪Pempek Ny. Kamto - ‬1 min walk
  • ‪Yoshinoya - ‬1 min walk
  • ‪KUNOKINI Café & Resto - ‬3 min walk
  • ‪Domino's Pizza - ‬1 min walk

About this property

Hotel Santika Jemursari Surabaya

Hotel near Tunjungan Plaza
You can look forward to an airport shuttle, a terrace, and shopping on site at Hotel Santika Jemursari Surabaya. Treat yourself to a massage at the onsite spa. The on-site restaurant, SEKARWANGI RESTAURANT, offers breakfast, lunch, and dinner. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and ATM/banking services
  • An elevator, 5 meeting rooms, and a front-desk safe
Room features
All 105 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Indonesian

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: IDR 95,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CAKE SHOP
  • SEKARWANGI RESTAURANT

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 332500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 95000 per person
  • Airport shuttle fee: IDR 260000 per vehicle (one way)
  • Rollaway bed fee: IDR 332500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Jemursari
Hotel Santika Jemursari
Hotel Santika Jemursari Surabaya
Jemursari
Santika Hotel Jemursari
Santika Jemursari
Santika Jemursari Hotel
Santika Jemursari Surabaya
Hotel Santika Jemursari Surabaya, Java

Frequently asked questions

Is Hotel Santika Jemursari Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santika Jemursari Surabaya?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Santika Jemursari Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Santika Jemursari Surabaya?

Check-out is at noon.

Does Hotel Santika Jemursari Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 260000 per vehicle applies.

Where is Hotel Santika Jemursari Surabaya located?

Situated in Surabaya, this spa hotel is within 3 mi (5 km) of Universitas Islam Negeri Sunan Ampel Surabaya, Royal Plaza Surabaya, and Surabaya Zoo. Monument Of Suroboyo and Mpu Tantular Museum are also within 3 mi (5 km).

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Hotel Santika Jemursari Surabaya Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 38 reviews
Rating 8 - Good. 23 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities
Blijft een mooi hotel met fijne kamers en super personeel! De badkamer is echter wel aan vervanging toe.
Stayed 3 nights in Feb 2023

6/10 Okay

Heriyanti

Disliked: Cleanliness
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Staff & service
Staff hotel service is very good, they responds a customer complaint very well. Good food. They need to upgrade the amenities.
Stayed 2 nights in Apr 2021

8/10 Good

Lie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Hotel is good, clean, breakfast variety is not a lot though.
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Uitstekend ontbijt. Te dicht bij moskee die begint te blèren om 04:15. Dit is wel waardeloos.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like santika hotel. Its small hotel but nice, friendly staff and nice food. Staff is ready to help. Breakfast was nice. I will be back next time I go visit surabaya
Stayed 2 nights in Jan 2020

10/10 Excellent

Andreas nicco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasi dan tenpat yg cozy
Menyenangkan, lokasi strategis, kamar nyaman
Stayed 1 night in Jun 2019

8/10 Good

Lency Meity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足のいく滞在が期待できます
すぐ隣にファストフード店もあり、便利な立地。 ホテルの居室は一般的で問題なし。 フロント脇にビジネスセンターもあり、非常に便利だった。
Stayed 1 night in Dec 2018

4/10 Poor

j

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed in Santika for the last 4 years, was good before, but not this year. AC in my room did not work well, worse, started to leak heavily. Ther breakfast was not as good as before. Had dinner in restourant, ordered "kikil soup", given soup full of bone. I cancelled my booking in this hotel for next year.
Stayed 2 nights in Dec 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice in Jemursari
I enjoyed my stay and the meals served. The staffs were friendly and helpful to interact with. No shopping malls around, though/
Stayed 1 night in Aug 2018

10/10 Excellent

j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel. Staff are very nice and helpful. WIFI is fast. Breakfast with alot of variety and delicious. Gulai Kambing is spectacular !! Totally recommended

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

Paul, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第二次入住這個飯店
很不錯的飯店 ＣＰ值還可以 可惜沒有吹風機＠＠ 飯店的welcome 奶茶好好喝！！早餐非常豐盛！！
Stayed 1 night in Jan 2018

6/10 Okay

Lency Meity

Liked: Staff & service
Disliked: Room comfort
Suasana hotel santika jemur
Staff ramah, suasana kamar sebenarnya ok...cuman sofa berbau, AC kurang dingin
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Nice stay and breakfast is good
Stayed 3 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Paul, Taiwan

Liked: Staff & service, property conditions & facilities, room comfort
First Time in Santika
the price is good, the hotel facility is ok, but the hotel i stayed had many ants running. this is the bad thing. other is okay, they need to care more about on this,
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

diana, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
キレイなホテルです
予約しましたが、着いたのは夜中でした。フロントはちゃんと対応してくれて、部屋の変更も快く応じてくれました。部屋の中は清潔で、ただドライヤーはないのが気になります。
This review was submitted before 2018 and has not been verified.

8/10 Good

aijlie, Taiwan

Liked: Staff & service, room comfort
Good deal
As this good price I think is valuable, especially they also offer free breakfast
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

値段相応のホテル
価格に対して、部屋の広さ、清潔感、便利さはまぁまぁのレベル。
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

普通のビジネス用ホテル
普通のビジネスホテルと思えば、特に可も無く、不可もありません。部屋自体も広くありませんし、設備も最低限のものしかありません。朝食はホテルの規模の割には良かったです。
This review was submitted before 2018 and has not been verified.

8/10 Good

HARJONO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessibility from or to Juanda Airport, is certainty and fast
This review was submitted before 2018 and has not been verified.

8/10 Good

Giovanni Edmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good short stay for a family visit in Surabaya. There are several good local restaurants nearby with easy access to the airport. Parking spot available is very limited, however the hotel staffs are very helpful in helping guests to park with their free valet service.
This review was submitted before 2018 and has not been verified.

8/10 Good

shella

Liked: Cleanliness, staff & service, room comfort
Nice Hotel
Stay at this hotel for business purpose, near office location
This review was submitted before 2018 and has not been verified.

8/10 Good

Tiffany, Serpong

Liked: Staff & service, property conditions & facilities, room comfort
pleasant stay for business trips
i stayed in Santika Jemursari Surabaya for 4 nights. Overall it was a nice experience, I like the various food for breakfast and the taste was delicious. The room was spacious for a business travellers, the wifi quite qood, the room equipment itself also quite complete. The only dissatisfaction was it smell bad around the bed corner, eventhough the housekeeping staff already helped with spray some air freshener, the smell still there. Hope they will give a little extra attention for cleanliness and bad smell.