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"This is a very nice hotel. I did not expect a lot because Ha Giang is not huge for tourism, and, to be honest, the room rates were not expensive. However, i was delighted to find myself in a lovely hotel, modern, clean, well-maintained. Our room was great, with double aspect windows, a good size, modern bathroom. The buffet breakfast was good with plenty of choices. The staff at reception were very helpful & spoke good English (I did not expect that!) They organised a car & driver for us the following day, so that we could see the beautiful scenery around Ha Giang. Above, all, I will always remember sitting on the lovely terrace at the back of the hotel, enjoying a cold beer! This terrace looks across a lovely river with high karst mountains on the other side. It really is a stunning setting & i am surprised that the hotel doesn't show more pictures of this in it's advertising!! It is not often that a hotel has such a tempting and lovely outlook to offer. So, if anyone reads this and is thinkjng of going to Ha Giang - definitely go there!!! It's a lovely town in a beautiful mountain & riverside setting, with a stunning surrounding area.....and i very much recommend staying at The Phoenix Hotel!!! (I don't usually write so much in a review.....but this horel & place were such a lovely surprise!!"

"Lovely and welcoming family run establishment and a fantastic place to stay before and after the Ha Giang loop! Huyền was an amazing host and helped us sort out everything we needed before we arrived via WhatsApp (without even taking any deposit!). My wife and I did a 3D2N private tour, which was one of the best experiences of my life. Huyền organised great homestays during the trip (Nung Homestay in Dong Van and Pachidua Ecolodge), and excellent lunch stops. Our easy riders were good fun and we enjoyed hanging out with them off the bike. The hotel itself is relaxed and a short walk away from the busyness of the town centre. Very clean and well maintained - plus the pool was a nice touch in the heat! We also did our laundry at the hotel and Huyền can help organise transport to whenever you need. Thanks again for a great trip!"

"Great"

"We stayed just for 1 night before doing the Ha Giang Loop. Nice room and they were kind enough to hold our luggage for 4 days while we did the motorbike trip."

"Excellent stay, the hotel is brand new clean modern and the staff are very friendly and professional. The room was very spacious and modern with a great shower and comfortable bed. The breakfast was delicious and overall we had a great stay prior to doing the Ha Giang Loop. I would highly recommend this hotel and would like to thank the staff for making our stay extra special. "

"Wow, what a little gem. I loved this place and wish I could have stayed longer. Lovely staff and hospitality. So much charm. "

"Scam. Do not book to stay here"