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The Cascades Hotel at Sun City Resort

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cascades Hotel at Sun City Resort

Superior Luxury Room with Balcony | Minibar, in-room safe, desk, soundproofing
Outdoor pool, pool umbrellas, sun loungers
Sports facility
Casino
Sports facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Parking included
    Parking included
  • Spa
    Spa
The price is AED 826
AED 950 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Paraplegic Room

Paraplegic Room | Minibar, in-room safe, desk, soundproofing

Paraplegic Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room

Luxury Twin Room | Minibar, in-room safe, desk, soundproofing

Luxury Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Family Room

Luxury Family Room | Minibar, in-room safe, desk, soundproofing

Luxury Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Luxury Family Room

Superior Luxury Family Room | Minibar, in-room safe, desk, soundproofing

Superior Luxury Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Luxury Room

Superior Luxury Room | Minibar, in-room safe, desk, soundproofing

Superior Luxury Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
Hair dryer
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
  • 64.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Luxury Room with Balcony

Superior Luxury Room with Balcony | Minibar, in-room safe, desk, soundproofing

Superior Luxury Room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Private bathroom
  • 43.9 sq m
  • Sleeps 3
  • 1 King Bed

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Pool
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7.8 out of 10, Good, (783)
The price is AED 634
AED 729 total
includes taxes & fees
25 Nov - 26 Nov
The Cabanas Hotel at Sun City Resort

About the neighborhood

Map
R556, Moses Kotane, North West, 0316

What's nearby

  • The Gary Player Golf Course - 2 min walk - 0.2 km
  • Sun City Casino - 2 min walk - 0.2 km
  • The Valley of Waves - 7 min walk - 0.6 km
  • Waterworld - 8 min walk - 0.7 km
  • Pilanesberg National Park - 11 min drive - 7.5 km

Restaurants

  • ‪Acacia Terrace Cafe - ‬9 min drive
  • ‪Crystal Court - ‬4 min drive
  • ‪Ocean Basket - ‬19 min walk
  • ‪Shebeen - ‬11 min walk
  • ‪Steers - ‬4 min walk

About this property

The Cascades Hotel at Sun City Resort

Luxury family-friendly hotel
You can look forward to a golf course, a casino, and free water park access at The Cascades Hotel at Sun City Resort. For those looking to try their luck, this hotel boasts 700 slot machines, 51 casino gaming tables, and 2 casino VIP rooms. Indulge in a facial, aromatherapy, and a body wrap at Gary Player Health Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, light fare, and international cuisine. Enjoy the gym, as well as activities like mountain biking, game viewing, and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a nightclub and a poolside bar.
Additional perks include:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide, and sun loungers
  • Free self parking and valet parking
  • A free area shuttle, bike rentals, and a safari
  • 2 outdoor tennis courts, an electric car charging station, and access to a nearby health club
Room features
All 243 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • TVs with cable channels
  • Free infant beds, electric kettles, and heating

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free area shuttle
  • Free casino shuttle

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Peninsula
  • Bocado
  • The Grill Room
  • Legends
  • Luma Bar & Lounge

Things to do

  • 2 outdoor tennis courts
  • Access to nearby health club
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Game/wildlife drives
  • Game/wildlife viewing
  • Golf course
  • Hiking/biking trails
  • Mini golf
  • Motor boating
  • Motorized watercraft
  • Mountain biking
  • Nightclub
  • Outdoor pool
  • Parasailing
  • Playground
  • Racquetball/squash
  • Safari
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Water skiing
  • Ziplining

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cribs/infant beds
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 51 casino gaming tables
  • 700 casino slot machines
  • 2 casino VIP rooms
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Casino
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Pay movies
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 15 to June 23:
  • Water park

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1977/071333/06

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Cascades Hotel
Cascades Hotel Sun City
Cascades Sun City
Hotel Cascades
Hotel Cascades Sun City
Cascades Hotel Sun City Resort
Cascades Hotel Resort
The Cascades Hotel
The Cascades At Sun City
The Cascades Hotel at Sun City Resort Hotel
The Cascades Hotel at Sun City Resort Moses Kotane
The Cascades Hotel at Sun City Resort Hotel Moses Kotane

Frequently asked questions

Does The Cascades Hotel at Sun City Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Cascades Hotel at Sun City Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Cascades Hotel at Sun City Resort?

Self parking and valet parking are free at this property.

What time is check-in at The Cascades Hotel at Sun City Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Cascades Hotel at Sun City Resort?

Check-out is at 11:00 AM.

Where is The Cascades Hotel at Sun City Resort located?

This family-friendly Moses Kotane hotel is within a 5-minute walk of The Gary Player Golf Course and Sun City Casino. The Valley of Waves and Waterworld are also within 10 minutes.

The Cascades Hotel at Sun City Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 229 reviews" "
Rating 8 - Good. 88 out of 229 reviews" "
Rating 6 - Okay. 35 out of 229 reviews" "
Rating 4 - Poor. 26 out of 229 reviews" "
Rating 2 - Terrible. 7 out of 229 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marj

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought they would have an in house fitness centre but otherwise very nice place.

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

HILLARY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except the furniture and finishing in the rooms are quite old fashion for such a beautiful hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jun 2024

10/10 Excellent

shaun

Stayed 3 nights in Jun 2024

10/10 Excellent

Peter

Stayed 3 nights in Mar 2024

10/10 Excellent

Kaveri, Johannesburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue for couples and families.
Stayed 1 night in May 2024

8/10 Good

Annah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kerry

Traveled with family and small children
Liked: Staff & service, amenities
Loved our stay and kids really enjoyed !
Stayed 3 nights in Feb 2024

4/10 Poor

Sonny Ardis

Stayed 5 nights in Feb 2024

4/10 Poor

Rachel

Traveled with family
Disliked: Cleanliness, staff & service
Pros - water park is fab for kids, grounds are lovely Cons - Old property, rude staff (especially at check in - never seen anything like it), took ages to have sofa bed in family room made up, sofa was missing cushions, lights in room didn't work, bath didn't drain, mould in shower

6/10 Okay

Mark

Glory days well behind it
Tired, under occupied and felt a shadow of what it used to be. Bar closed early, restaurant very average and reception staff unhelpful, asking for £80 for a 2 hour check out extension when the hotel was almost empty.
Stayed 2 nights in Nov 2023

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like one of the high end Las Vegas resorts
Stayed 1 night in Oct 2023

8/10 Good

Debbi

Liked: Cleanliness, staff & service
The facilities are quite dated but the staff were wonderful and we thoroughly enjoyed our stay! Great location for accessing Sun City.
Stayed 3 nights in Aug 2023

8/10 Good

LUZOLO JOSEPH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 2 nights in Aug 2023

4/10 Poor

Stephen

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Nani

Stayed 3 nights in Jul 2023

4/10 Poor

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is ok, but service levels are lousy. In particular, my experience at the Luma Bar was atrociously bad. After waiting for 20 minutes for any kind of service, I got fed up and ordered a drink from the bar. Then after they brought me the (correct) order, a few minutes later another waiter came over and asked me if I’d started drinking it, in a weirdly accusing way. I don’t know if he thought I’d been given someone else’s drink, or if there was something else going on. In hindsight, the vibe was such that someone could even have contaminated the drink (seriously - it was weird - I should have walked out). Then there was a stupid debate about the bill. I’ve never been in an alleged 5-star hotel where you couldn’t just charge it to the room. The guy could have just checked, but instead he started arguing about it. And in the end I charged it to the room anyway. So I’ll never return, and my recommendation would be you don’t go either.
Stayed 3 nights in May 2023

8/10 Good

Raouf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with friendly staff except that next morning my room was not cleaned till 4.00 pm. I had to call the reception to complain and they fixed. Other than that everything was perfect
Stayed 2 nights in May 2023

10/10 Excellent

Karin

Stayed 4 nights in Mar 2023

8/10 Good

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the surroundings, the gardens, the activities and how close it is to Pilanesberg. Breakfast was amazing. Well worth it. Grill room at the palace. Amazing food. Disliked the Greek restaurant. Food was not up to standard.
Stayed 2 nights in Mar 2023

6/10 Okay

Anita, Die Boord

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had a dreadful check in, my worst check in ever. Upon arrival the reception notified us that the System cancelled our booking, after travelling for more than 10 hours, being tired already, this was not good news. The manager was called, no sympathy, not re-assurance, the were just busy on the phone and on the system the whole time, we showed them our confirmed and paid booking and we also show our bank statement where the money was deducted. After an hour of standing around, not knowing what is happening, they finally gave us a room. No compensation, no sympathy, nothing. Room was very nice, large, great bathroom, but the bathroom is just a bit smelly, we did report it. Nice TV with various channels. Breakfast was amazing, but all staff at the Cascades are unfriendly, which was not nice. Would rather stay at one of the other places in future.
Stayed 4 nights in Mar 2023

8/10 Good

Shaun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The stay was good but the rooms are becoming dated and old. Some items were slightly damaged and some of the pool side day beds were really old. The place needs a revamp. Doubt I would book the Cascades again.
Stayed 2 nights in Mar 2023

6/10 Okay

JASON

Traveled with family
Liked: Cleanliness, room comfort
It’s ok . Very dated and probably worth spending the extra to go to the Palace hotel up the hill.
Stayed 1 night in Feb 2023

10/10 Excellent

Meshack

Stayed 2 nights in Jan 2023