Crowne Plaza Suffern - Mahwah, an IHG Hotel

3.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Suffern - Mahwah, an IHG Hotel

Exterior
Terrace/patio
Lobby lounge
Lobby sitting area
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Gym
The price is AED 469
AED 522 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed (Premium)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds (Premium)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
3 Executive Blvd, Suffern, NY, 10901

What's nearby

  • Lower Hudson Valley Challenger Learning Center - 13 min walk
  • Good Samaritan Hospital - Suffern - 3 min drive
  • Rockland Community College - 4 min drive
  • Ramapo College of New Jersey - 6 min drive
  • Campgaw Mountain Ski Area - 15 min drive

Getting around

  • Mahwah Station - 7 min drive
  • Newark Liberty Intl. Airport (EWR) - 47 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬13 min walk
  • ‪Pita Land - ‬3 min drive

About this property

Crowne Plaza Suffern - Mahwah, an IHG Hotel

Hotel near Rockland Community College
Located close to Ramapo College of New Jersey and Campgaw Mountain Ski Area, Crowne Plaza Suffern - Mahwah, an IHG Hotel provides a firepit, a garden, and a library. The on-site American cuisine restaurant, Flagstone Restaurant, offers breakfast and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, luggage storage, and a ballroom
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 230 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Refrigerators, on-request microwaves, and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 18.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Flagstone Restaurant
  • Koi Lounge

Things to do

  • 24-hour fitness center
  • Public winery tours

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (25000 square feet of space)
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 40
  • Grab bar in shower
  • Shower grab bar height (inches): 32
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 14 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Mahwah
Crowne Plaza Mahwah Hotel
Crowne Plaza Mahwah Hotel Suffern
Crowne Plaza Suffern
Crowne Plaza Suffern Mahwah
Suffern Crowne Plaza
Suffern Mahwah
Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel
Crowne Plaza Suffern - Mahwah, an IHG Hotel Suffern
Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel Suffern

Frequently asked questions

Is Crowne Plaza Suffern - Mahwah, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Suffern - Mahwah, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Suffern - Mahwah, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Suffern - Mahwah, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Crowne Plaza Suffern - Mahwah, an IHG Hotel located?

Situated in the suburbs, this hotel is 1.8 mi (2.8 km) from Rockland Community College and within 9 mi (15 km) of Ramapo College of New Jersey and Palisades Center. Campgaw Mountain Ski Area and Woodbury Common Premium Outlets are also within 20 mi (32 km).

Crowne Plaza Suffern - Mahwah, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1004 reviews" "
Rating 8 - Good. 225 out of 1004 reviews" "
Rating 6 - Okay. 103 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 35 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We travel to the area frequently for sports tournaments and the Crowne is always our first choice for accommodations. We have a routine: sleep at the Crowne, hit Starbucks on the way to the competition venue, compete, repeat.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property, off the beaten path. Nice and helpful staff. Clean rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable, rooms very clean & staff were very friendly and helpful!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Dec 2024

2/10 Terrible

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Marlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Jung Hwan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved that it was clean. Especially that the floors wasn't a carpet inside the rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. Quiet, convenient location .
Stayed 1 night in Dec 2024

2/10 Terrible

Priya, caledon

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The first time we stayed here was bad but we thought perhaps it’s just us and gave it a second chance it was far worse. There were people drunk, fighting and smoking in the hallway, at 2am some women claiming to be security starts knocking on the door, when my husband opened the she asked if the clothes that were thrown all over the floor was ours, ripped up clothes from people fighting, while my husband was talking to this security woman some guy who was standing with her tried to push the door to our room open to get inside. There’s no cameras in the hallway, no actual security just two staff members at the front desk, it was frightening to stay there the next morning when we were checking out this “security” person was putting everyone’s invoices under the doors. We stopped her and confronted her about the night before and all she did was apologize. This place is poorly maintained and it’s absolutely not safe for anyone, we have filed a complaint with the parent company they’re lucky we’re not suing them.
Stayed 2 nights in Aug 2024

8/10 Good

Stephen Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited our needs well (visiting friends and places in the area) On the down side, we were on 2nd level, and had noise from people walking around in room above. Air con a bit noisy.
Stayed 3 nights in Dec 2024

6/10 Okay

DAVID

Liked: Cleanliness, property conditions & facilities
It may be a seasonal thing but at 6:30 pm could not find anyone who was responsible for the dining area—and there were t many guests who looked like they were interested in dining in the first place, that is to say there was no one else looking to dine that we saw.
Stayed 1 night in Dec 2024

10/10 Excellent

Kenya, Spring Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel very clean inside. I’m not a fan of the room with the inside views I wish they did a up keep on the curtains because it didn’t close all the way to my liking but over all it was very quiet in the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

claire

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Situated in a beautiful area
Stayed 1 night in Nov 2024

8/10 Good

Olivia

Stayed 1 night in Oct 2024

10/10 Excellent

Edan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to switch room because the telephone wasn’t working. They took care of the issue right away.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience Highly recommend
Stayed 1 night in Nov 2024

2/10 Terrible

shia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bad service and big attitude by Check in
Stayed 1 night in Nov 2024

2/10 Terrible

Gary

Disliked: Amenities, property conditions & facilities
First of all the check-in experience they could not even get my credit card to work for the mandatory incidental charge wasn't my credit card it was their machine then the first room they gave me I can't even describe the scenario with being able to see in and out of the room (privacy) the next room had damages on the wall damages on the furniture then they tried to charge me for breakfast which was supposed to be included in my reservation it was a fiasco.
Stayed 1 night in Nov 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 2 nights in Oct 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024