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Mackays Hotel

3.0 star property
Recharge your batteries with an invigorating swim or lively game night by the poolside bar.

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Photo gallery for Mackays Hotel

Property grounds
Reception
Indoor pool, outdoor pool
Exterior
2 bars/lounges

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Pool
  • Bar
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | Free rollaway beds, free WiFi, wheelchair access

Double Room

Highlights

Free rollaway/extra beds
TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • 167 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Free rollaway beds, free WiFi, wheelchair access

Twin Room

Highlights

Free rollaway/extra beds
TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • 166.9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Free rollaway beds, free WiFi, wheelchair access

Family Room

Highlights

Free rollaway/extra beds
TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
The Square, Strathpeffer, Scotland, IV14 9DL

What's nearby

  • Strathpeffer Pavilion - 1 min walk
  • Strathpeffer Pump Room - 6 min walk
  • Castle Leod - 18 min walk
  • Falls of Rogie - 5 min drive
  • Loch Achilty - 7 min drive

Getting around

  • Dingwall Station - 9 min drive
  • Inverness (INV) - 40 min drive

Restaurants

  • ‪Cookies chinese - ‬7 min drive
  • ‪Glenord Distillery Visitor Centre - ‬11 min drive
  • ‪Cononbridge Chinese Takeaway and Chip Shop - ‬12 min drive
  • ‪Strathpeffer Old Station - ‬6 min walk
  • ‪Tarvie Services - ‬8 min drive

About this property

Mackays Hotel

Eco-certified hotel
You can look forward to free continental breakfast, a garden, and 2 bars at Mackays Hotel. For some rest and relaxation, visit the sauna. The on-site restaurant offers dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Smoke-free premises, a billiards/pool table, and a 24-hour front desk
Room features
All 54 rooms have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 24-inch TVs with digital channels
  • Free extra beds, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8 AM–9 AM
  • 1 restaurant
  • 2 bars/lounges

Things to do

  • Billiards/pool table
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free rollaway/extra beds
  • Indoor pool
  • Outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 24-inch TV
  • Digital channels

Food and drink

  • Electric kettle

Policies

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8 AM to 8 PM

Property is also known as

MacKay's Hotel Strathpeffer
MacKay's Strathpeffer
Mackay's Hotel Strathpeffer Scotland
Mackays Hotel Strathpeffer
MacKay's Hotel
Mackays Hotel Hotel
Mackays Hotel Strathpeffer
Mackays Hotel Hotel Strathpeffer

Frequently asked questions

Does Mackays Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8 AM–8 PM.

Is Mackays Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mackays Hotel?

Self parking is free at this property.

What time is check-out at Mackays Hotel?

Check-out is at 10:00 AM.

Where is Mackays Hotel located?

Situated in Strathpeffer, this eco-certified hotel is steps from Strathpeffer Pavilion and Upper Pump Room. Strathpeffer Pump Room and Highland Museum of Childhood are also within 1 mi (2 km).

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Mackays Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 91 reviews
Rating 8 - Good. 27 out of 91 reviews
Rating 6 - Okay. 32 out of 91 reviews
Rating 4 - Poor. 12 out of 91 reviews
Rating 2 - Terrible. 8 out of 91 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019

8/10 Good

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service
Good choice for the area
We were desperate for accommodation in Inverness and couldn't find anything available so we ended up in Strathpeffer. The hotel is old, reasonably clean, fairly quiet and comfortable enough. The breakfast was great, service was faultless. We also had dinner there one night and it was excellent. Was it worth £90 per night???
Stayed 2 nights in Aug 2019

6/10 Okay

derek

Liked: Cleanliness, staff & service
Very basic clean enough tho nice breakfast
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Heruntergekommenes Hotel mit Schimmel im Bad und Tiefkühlkost zum Frühstück. Auch das Abendessen war katastrophal. Poolumkleide stinkt und ist verdreckt. Personal besteht aus ungelernten Hilfskräften. Für diese Leistung unverschämt teuer.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra frukost.
Stayed 1 night in Aug 2019

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Nourriture très mauvaise
Stayed 1 night in Aug 2019

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 1 night in Aug 2019

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A long way from anywhere ( our choice) very uncomfortable bed tiny TV no bar fridge. 7 miles to good local pub. Good food
Stayed 1 night in Jul 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with character
Had to ring Hotels.com after I'd checked in because the hotel tried to charge me when I'd already paid in advance. Probably a glitch in the booking system. But the staff were friendly and Hotels.com rang them to ensure it was paid. Had a meal in the evening and a breakfast which was fine. Lovely old building. Even had a swimming pool which we used free of charge before dinner. Would stay again if in the area.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in May 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and lovely room
I thought the staff were really friendly and helpful. I ate in the hotel and the food was good and very promptly served. My accommodation was one of the spacious, clean lodge rooms. All in all, it was extremely good value.
Stayed 1 night in Nov 2018

6/10 Okay

anna, western isles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in Strapeffer
We stayed here 1 night, our room was in separate building which was fine although in the morning you have to go to main building for breakfast, we were lucky it was dry. Breakfast was very good. The night before we ate in the deli across from hotel, it is v small but cosy we had delicious homemade pizza also has very good drink selection, there is another small restaurant 2 min walk "red poppy" looked v good.
Stayed 1 night in Sep 2018

4/10 Poor

Mildred

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
In need of improvement
Most of the staff were friendly, but the hotel is badly in need of an upgrade. Towels were threadbare and the room was cold with no additional blankets provided.
Stayed 1 night in Sep 2018

6/10 Okay

Eilidh, Scotland

Liked: Cleanliness
Pleasant location in lovely village
Main issue ..... would have been a good breakfast, IF, it had at least been warm or preferably, hot...... everything was cold on each of the three cooked breakfasts brought to the table. The hotel is very tired but do not think it would take much to improve the outside of the building and make a better first impression.
Stayed 2 nights in Aug 2018

6/10 Okay

Chris

Liked: Cleanliness, staff & service
It's what you expect and that's cool.
We were warmly received by the team at MacKay's hotel, and they were super helpful over email before the stay too. The waiting staff at breakfast were really jolly even when faced with a busy room full of guests. The hotel is in a great location on the square for access to the main village and local attractions. Next door to the pavillions which is the main point of our visit (156 steps from door to door). Plenty of car parking as long as you get there early but you can find other places to park if not. In terms of the rooms - it was in line with what I was expecting- this is basic accommodation but doesn't pretend to be otherwise. Beds are comfy, showers are hot and work well, the place was clean and tidy. Yeah it's all a bit tired and basic but if you're paying £110 for a room for three/four people in a room you can overlook this. The price is reasonable for the type of accomodation and the local area. The Wifi is a bit hit and miss but it's only really meant for the shared areas and not for the bedrooms. Breakfast was good standard, again in line with expectations. The pool and sauna are a nice addition and we had a laugh in there with the free pool inflatables, again all clean and tidy and seemed safe.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale disponibile. Camere di ottima dimensione. SPA confortevole. Colazione abbondante.
Stayed 1 night in Aug 2018

4/10 Poor

JOSE LUIS

Disliked: Staff & service, property conditions & facilities, room comfort
Vaya pufo
Es un hotel muy antiguo y sin reformar, sin sentimiento por hacerlo agradable, es decadente. No me parece que debieran ofertarlo en esta página. 22 millas desde Inverness para acabar en un local de estas características, se te cae el alma aos pies
Stayed 2 nights in Aug 2018

8/10 Good

ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful surroundings
Food at restaurant good not great. Parking when hotel is busy is crowded. Hotel staff exceptional room very comfortable
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Hotel okay, room very dark. bed very solid. breakfast very understaffed
Stayed 1 night in Jul 2018