Escape to tranquility surrounded by natural beauty and indulge in local flavors. Unwind with a rooftop view or rejuvenate with an expertly crafted spa treatment.
Located close to Stone Harbor Bird Sanctuary, The Reeds at Shelter Haven provides a rooftop terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy brunch, lunch, dinner, light fare, and local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Additional perks include:
Free self parking
Full breakfast (surcharge), free newspapers, and a banquet hall
A 24-hour front desk, luggage storage, and beach umbrellas
Room features
All guestrooms at The Reeds at Shelter Haven offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
Bathrooms with rainfall showers and designer toiletries
Wardrobes/closets, refrigerators, and coffee/tea makers
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee daily 7:30 AM–11 AM: USD 6-25 for adults and USD 6-25 for children
2 restaurants
1 bar
Room service available
Restaurants on site
WaterStarGrille(seasonal)
The Sax
Things to do
24-hour fitness center
2 spa tubs
Full-service spa
Family friendly
Refrigerator
Snack bar/deli
Conveniences
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance
Wedding services
Business services
Meeting rooms
Outdoors
Beach loungers
Beach umbrellas
Garden
Picnic area
Rooftop terrace
Spa
Massages
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
In-room accessibility
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Wheelchair-width doorways
More
Beach towels
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Frette Italian sheets
Premium bedding
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
Flat-screen TV
iPod dock
Food and drink
Coffee/tea maker
Refrigerator
More
Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately USD 6 to 25 for adults, and USD 6 to 25 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Reeds Shelter Haven
Reeds Shelter Haven Hotel
Reeds Shelter Haven Hotel Stone Harbor
Reeds Shelter Haven Stone Harbor
Shelter Haven
The Reeds at Shelter Haven Hotel
The Reeds at Shelter Haven Stone Harbor
The Reeds at Shelter Haven Hotel Stone Harbor
Frequently asked questions
Is The Reeds at Shelter Haven pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Reeds at Shelter Haven?
Self parking is free at this property.
What time is check-in at The Reeds at Shelter Haven?
Check-in start time: 3 PM; Check-in end time: 11:00 PM.
What time is check-out at The Reeds at Shelter Haven?
Check-out is at 11 AM.
Where is The Reeds at Shelter Haven located?
Situated near the bay, this spa hotel is within 1 mi (2 km) of Wetland's Institute and Stone Harbor Bird Sanctuary. Cape May County Zoo is 5.4 mi (8.8 km) away.
The Reeds at Shelter Haven Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Valet was very accommodating, but the short staffing at check-in led to a delay since the front desk girl was sorting and selling gift cards to a customer as a double duty.
I’ve been to this property several times and usually enjoy it. However, the front desk staff really ruined this stay. I arrived for check-in and waited 10 minutes before any staff arrived. I asked for a late checkout and the front desk representative granted it to me for 12:30. She asked that I remind the desk in the morning. The next day I spoke to another front desk clerk and she rejected my late check out. When I tried to explain that the staff last night approved it, she simply pushed back that there was “no way to give a late checkout.” This really is awful service and shows the disconnect that the front desk staff have with each other. I was very surprised. This interaction really makes me feel like my business does not matter and I will probably take pause before I book another room there.
We unexpectedly had to get a hotel room for a couple days do to an illness and was happy to see that The Reeds had vacancy at a fantastic price. Clean and comfy!
Has deteriorated sharply over the years. I would highlight that the service is poor now overall (there were bright spots! Water Star Grille brunch service was top notch, as was the food). But mostly surly and switched-off. At least get someone by the front reception to fake a smile! Valet was “interesting” too. I’ve never been barked at by a valet to “park it here & I’ll get to it later”. I know these guys have seen it all by summer’s end but still, guests are paying a VERY high price to stay here. Adapt a service demeanor. It helps with tips. (Some of the car valets were 👍).
Rooms are still coastal-pretty & fresh. You need to have luck with your neighbors though - if they’re noisy you will suffer. Again, high-end rooms though some of my surfaces were sandy (just the closet shelf). Low quality bathroom amenities and I couldn’t scrounge up Q-tips from housekeeping. “We don’t have those”. K!
I’m sad to say Reeds isn’t worth the money anymore. Not to me anyway. The location is vg and also-beach attendants were great.
So nice really enjoyed our stay, we left something in the room after check out and the conceire called us to let us know and then they shipped the item to our house!!
Will definitely return!