Easy to find and pick up keys directly outside our room using the PIN provided prior to our stay. We spent 3 nights here and for the most part loved it. The room was clean, as was the linen and towels and the shower and WiFi was excellent.
We had everything we needed for self-catering, a hob, fridge, kettle, utensils, coffee maker, but the toaster was broken and needed to be held down to keep it on.
There were some bugs in the room that kept reappearing to the dismay of my wife.
We didn't bump into anyone else during our stay here and the only time we spoke to someone was when the staff knocked our door to ask if we needed anything. The cleaners were banging around early in the morning too making way too much noise.
Overall pretty decent stay with some drawbacks.