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Best Western Stoke on Trent City Centre Hotel

3.0 star property
Warm up by our inviting fireplace while you plan your day out to Victoria Hall or Waterworld. Refresh yourself at our indoor pool after exploring local attractions.

Choose dates to view prices

Photo gallery for Best Western Stoke on Trent City Centre Hotel

Indoor pool
Point of interest
Point of interest
Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym
  • Parking available
  • Pool
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Executive Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Connecting rooms available
Plasma TV
Sofa bed
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Double Bed, Non Smoking

Highlights

Connecting rooms available
Plasma TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Connecting rooms available
Plasma TV
Sofa bed
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 2 Twin Beds, Non Smoking

Highlights

Connecting rooms available
Plasma TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Connecting rooms available
Plasma TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Connecting rooms available
Plasma TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 Double Bed, Non Smoking

Highlights

Connecting rooms available
Plasma TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Connecting rooms available
Plasma TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Connecting rooms available
Plasma TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed, Non Smoking

Superior Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Superior Suite, 1 Double Bed, Non Smoking

Highlights

Connecting rooms available
Plasma TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

DoubleTree by Hilton Stoke on Trent

  • Pool
  • Free WiFi
  • Restaurant
  • Breakfast available
8.6 out of 10, Excellent, 1,000 reviews
The price is AED 304
AED 365 total
includes taxes & fees
23 Feb - 24 Feb
DoubleTree by Hilton Stoke on Trent

About the neighborhood

Map
66 Trinity Street Hanley, Stoke-on-Trent, England, ST1 5NB

What's nearby

  • Regent Theatre - 3 min walk
  • Victoria Hall - 5 min walk
  • Waterworld - 16 min walk
  • Staffordshire University - 4 min drive
  • Kings Hall - 4 min drive

Getting around

  • Longport Station - 5 min drive
  • Manchester Airport (MAN) - 40 min drive

Restaurants

  • ‪The Sugarmill - ‬2 min walk
  • ‪Bottle Craft - ‬3 min walk
  • ‪Pink - ‬4 min walk
  • ‪The Unicorn Inn - ‬3 min walk
  • ‪Portofino - ‬1 min walk

About this property

Best Western Stoke on Trent City Centre Hotel

Hotel near Regent Theatre
Located close to Victoria Hall and Waterworld, Best Western Stoke on Trent City Centre Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a bar and a health club.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Wedding services, multilingual staff, and free newspapers
  • Coffee/tea in the lobby, luggage storage, and a 24-hour front desk
Room features
All 135 rooms include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 7.50 per day)
  • RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 14.50 for adults and GBP 7.00 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Restaurant 66
  • Bennett s Bar

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference center (7610 square feet of space)
  • Meeting rooms - 9

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.50 for adults and GBP 7.00 for children
  • Self parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night
  • Facilities fee: GBP 6.50 per person, per day and includes use of: sauna; hot tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Stoke Stoke-on-trent
Stoke Quality Hotel
Quality Stoke
Quality Hotel Stoke Stoke-on-trent
Quality Hotel Stoke Trent Stoke-on-trent
Quality Hotel Stoke Trent
Quality Stoke Trent Stoke-on-trent
Quality Stoke Trent
Best Stoke On Trent City
Quality Hotel Stoke on Trent
Best Western Stoke on Trent City Centre Hotel Hotel
Best Western Stoke on Trent City Centre Hotel Stoke-on-Trent

Frequently asked questions

Does Best Western Stoke on Trent City Centre Hotel have a pool?

Yes, this property has an indoor pool.

Is Best Western Stoke on Trent City Centre Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Stoke on Trent City Centre Hotel?

Self parking is available for GBP 7.50 per day.

What time is check-in at Best Western Stoke on Trent City Centre Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Stoke on Trent City Centre Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Stoke on Trent City Centre Hotel located?

Located in the heart of Stoke-on-Trent, this hotel is within a 5-minute walk of Regent Theatre and Victoria Hall. Waterworld and Staffordshire University are also within 1 mi (2 km). Stoke-On-Trent Station is 27 minutes by foot.

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Best Western Stoke on Trent City Centre Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 218 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 230 out of 1001 reviews
Rating 4 - Poor. 108 out of 1001 reviews
Rating 2 - Terrible. 93 out of 1001 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great stay, friendly staff, pool was excellent.
Stayed 2 nights in May 2022

8/10 Good

Marius

Liked: Cleanliness, staff & service, room comfort
A good short stay
Stayed 1 night in Jul 2022

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Room comfortable, friendly staff, excellent breakfast
Stayed 1 night in Sep 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean.the lady on reception was polite and overall it was a nice stay.
Stayed 1 night in May 2022

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent classic hotel
The hotel appears a bit old fashioned, but it has its charm. Centrally located, cozy bar and good breakfast.
Stayed 1 night in May 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine for a couple of night stay
Stayed 2 nights in Oct 2022

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Motel
Central location to allow easy access to town centre
Stayed 1 night in Aug 2022

10/10 Excellent

jez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel parking is an additional 7.50 Staff all very friendly
Stayed 1 night in Jun 2022

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel is lovely clean bright well maintained, no issues no concerns at all.we stayed in a superior suite , very nice big comfy bed we will be back
Stayed 1 night in Jun 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old fashioned hotel, refreshing change from homogeneous chains we usually stay in
Stayed 1 night in May 2022

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff where helpful, excellent housekeeper who was friendly and very helpful. Room was clean and decor was lovely
Stayed 5 nights in May 2022

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, comfy hotel
Stayed here many times now. Good, comfy rooms bathrooms could do with updating. The parking should be free seeing as it's next to the hotel. The swimming pool is really good and the breakfast was very very good.
Stayed 1 night in Sep 2022

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Alton Towers. Town centre a bit sad. Staff really helpful and friendly
Stayed 1 night in Jun 2022

6/10 Okay

joseph

Liked: Staff & service
The property is fine for the price paid. Staff are pleasant and helpful.
Stayed 1 night in Oct 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jh
Very nice stay , very clean and friendly service .
Stayed 1 night in Nov 2021

2/10 Terrible

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel in desperate need of restoration.
Stayed 4 nights in Jul 2022

8/10 Good

Kristopher

Liked: Staff & service, room comfort
Get what you pay for
Was an ok hotel but fair for the money. I would happily stay again.
Stayed 1 night in Jul 2022

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an ok stay. Rooms basic but comfortable. Quite noisy through the night until 4 a.m with people coming in and shouting but other than this no problems.
Stayed 1 night in Feb 2022

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
Comfortable Stay - everything you need
Ideal for the concert we were attending, obviously this has been a grand hotel in its time and could do with some TLC and money being lavished on it but our room was bright, modern and the bed linen/towels were clean & the bed very comfortable. Great nights sleep. Friendly, welcoming staff.
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveler

1 night stay. Basic, but clean enough. Bit noisy due to location
Stayed 1 night in Aug 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay
I've visited Stoke on a number of occasions but this has been the best hotel I stayed in. it's nice and central, the rooms are good and the breakfast very tasty. The staff are very good - especially Shawney the receptionist, who was wonderful in sorting out a few niggles. I'll happily go back.
Stayed 1 night in Feb 2022

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities
If car park and swimming was included in the price I would give this hotel a better rating. Hotel experience was enjoyable.Felt it was overpriced.
Stayed 1 night in Apr 2022

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely brilliant!
Absolutely brilliant! Staff were efficient, friendly and helpful. Excellent room - large and clean. Could not praise more highly. Will definitely go back!
Stayed 1 night in May 2022

8/10 Good

Kenneth

Liked: Staff & service
It was ok
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Good value and good location
The staff were welcoming, friendly and helpful. The hotel is conveniently close to Hanley centre for shops and restaurants. The room was quite basic but had everything we needed - a decent hot shower, clean towels and comfy beds. Breakfast was included in the price and was a welcome treat. Plenty of hot cooked items along with cereals and pastries etc. Good value overall.
Stayed 1 night in Nov 2021