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"This hotel was an extremely lucky find! Their rates are great, it's a new build and the design is very modern. the smart features in the room are a great touch and work flawlessly. the internet is great. one of the best things is that hotels always suck with room lighting. this place definetly does not. I loved the relax lighting options as well. my bed was also pretty awesome :) firmness varies from person to person but for me it was just right, and the sheet quality was awesome. I think above all the staff is helpful and kind and that really made me happy. As others have said the location is also very convenient."

"Stayed 6 nights in a pool view room which we were upgraded to. Had a beautiful view from the 2nd floor. The bedroom and bathroom were both very spacious and clean. The buffet breakfast was excellent. Was fresh every morning and had a very large variety of hot and cold dishes and sweets. The staff were all very friendly and helpful. Overall a pleasant stay in a beautiful property. "

"Fantastic location for young families that want to relax by the pool / pebbled beach. Lots of parking, good restaurant on site, and really friendly staff who arranged a baby cot and chair well before we checked in! Only thing is the rooms have a slightly dated decor. Very small tvs and old style coffee filter. Might benefit from a small upgrade to nespresso and slightly better entertainment system. But these are minor issues. If you have an ocean view suite, you can spend lots of happy hours on the balcony enjoying a book. Chania old town is also very close ."

"Location of sublime! Tons of restaurants nearby, really good ones too. Lots of shopping as well. Breakfast buffet was very impressive, top quality and exceptional. My only issue was that the room was very small and more suitable for one person, not two. Otherwise, an excellent option. Private parking as well which we appreciated."

"We stayed for almost one month and our stay was excellent. Amazing staff, very helpful, very clean hotel with excellent service every day. Great breakfast every morning. The staff was very helpful and super friendly, I would highly recommend for anyone to stay here. "

"The Sansal was a beautiful hotel. We had booked the executive suite which was very private and spacious. The staff were excellent. "

"The breakfast buffet and the chefs are unique, the stuff at all domains are absolutely friendly and professional, excellent every day cleaning and service. I had a wonderful time and I would replete it."

"Wonderful location and incredible breakfast. It’s right at the city center so you can walk to shops, cafes, restaurants, and the port! Some tours will pick up directly from the hotel and they are willing to help you book a tour if needed. The staff is friendly and helpful, ready to serve. They provided a welcome gift during our stay. The breakfast is divine with many food options"

"The staff provided excellent service and beyond to make our stay so memorable. Highly recommended! "