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"Good location clean rooms with good facilities. Historical hotel so rooms have real historical character. Good breakfast "

"Family service so friendly. New staff Benji on meet and greet is doing great work during his apprenticeship. Extremely comfortable and so clean for a period property. Busy with locals, good bar selections and food delicious . Parking limited but we were lucky. Rooms good size sockets, hot drinks and water. Good lighting. Bathroom looks new, it’s so clean. Has shelves for specs and wash stuff. A lift if needed . Wonderful and we are going again. Malvern has much to offer. "

"A lovely, cosy hotel with amazing service. The staff were friendly and very helpful."

"It was perfect for what I needed."

"Friendly, clean and great location "

"Lovely clean room with fantastic food and drinks. My only niggle was the room was a bit too warm. Could do with air conditioning "

"Comfortable and enjoyable stay. Food very good alongside friendly and helpful staff. Be aware a Service Charge is put on your bill if you eat in the restaurant. Customers should be aware and given an option."

"Nice facilities and staff"

"Christmas break to unwind and relax at this busy time and it was fantastic also sat looking at the moon outside in the jacuzzi which was extra special. The evening meal was delicious and couldn’t fault anything. A lovely breakfast the next day finishing off a perfect stay. Thank you all."