Booked a 3 night stay for 6 adults and 2 dogs.
At check in, Leslie spent 10 minutes complaining about people who bring pets with them knowing I had 2 labradors with me. After getting keys to Himes Hideaway we proceeded to the cabin. The road was not in good shape, but that is not on them. Himes Hideaway is up the side of the mountain and you must climb stairs to get to it (this was in the listing). The doors were COVERED in spider webs as if the spider was cocooning it to save for dinner. The interior doors only opened about 12 inches because the floors were so warped. I could barely squeeze into the laundry room. The air conditioner did not work. After getting everything moved into the cabin, I took my dogs out and FELL THROUGH THE DECK. The support beams under the deck were deteriorated and pulling away from the frame.
After calling the office the relocated us to Kentucky Sunshine. We moved all our stuff out of the first cabin into the new one.
Kentucky Sunshine was cute, but smaller and did not have the same amenities. The deck was sturdy though and not 20 feet in the air. We stayed there one night but the next day the manager, mike, and Leslie from the office came to Kentucky Sunshine to tell us we had to move because they booked the cabin for the weekend. Not happy about being moved to a third cabin we were given the number for the owner of the company.
When I called the owner of the company he said our only options were to move to the DOUBLE WIDE they had available or pack up and leave and they would refund me for the night we didn't use... In the end the owner told me he was walking the beach in Florida and I was interupting him as he "shouldn't have to deal with this".
Since we planned for a 3 night stay in a CABIN and not a double wide (which was not "in the vicinity") we opted to check out after the second night and leave.
Disgusting cabin, fell through the deck, double booked, terrible management.