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Staines former Mercure hotel

3.0 star property
Riverwalk hotel with bars and a 24-hour front desk

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Photo gallery for Staines former Mercure hotel

Exterior
Twin Room, River View | In-room safe, desk, blackout drapes, iron/ironing board
Terrace/patio
Lobby sitting area
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly
The current price is AED 285
AED 342 total
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

Classic Double Room, River View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Map
Thames Street, Staines, England, TW18 4SJ

What's nearby

  • Royal Holloway, University of London - 5 min drive - 4.4 km
  • Runnymede - 6 min drive - 4.9 km
  • Thorpe Park - 6 min drive - 4.6 km
  • Windsor Castle - 12 min drive - 10.4 km
  • LEGOLAND® Windsor - 13 min drive - 11.9 km

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Nostrano Lounge - ‬3 min walk
  • ‪Nando's - ‬5 min walk

About this property

Staines former Mercure hotel

Hotel near Thames River
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Staines former Mercure hotel. The on-site international cuisine restaurant, Riverside Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a business center.
You'll also find perks like:
  • Continental breakfast (surcharge), self parking (surcharge), and 1 meeting room
  • A banquet hall, a front-desk safe, and smoke-free premises
  • Luggage storage and a 24-hour front desk
Room features
All 88 rooms offer comforts such as 24-hour room service, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Heating and portable fans
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish

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AED 287 total
includes taxes & fees
27 Mar - 28 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10.00 per day)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9 AM: GBP 7.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Riverside Restaurant
  • Lounge Bar

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 7.00 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Former Mercure
Staines former Mercure hotel Hotel
Staines former Mercure hotel Staines
Mercure London Staines upon Thames Hotel
Staines former Mercure hotel Hotel Staines

Frequently asked questions

Is Staines former Mercure hotel pet-friendly?

Yes, Staines former Mercure hotel allows pets (limit 1 total). There's a fee of GBP 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Staines former Mercure hotel?

Self parking is available for GBP 10.00 per day. Limited spots are available.

What time is check-in at Staines former Mercure hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Staines former Mercure hotel?

Check-out is at noon. Late check-out is available for GBP 50 (subject to availability).

Where is Staines former Mercure hotel located?

Situated on the riverwalk, this hotel is steps from Thames Path and Thames River. Thorpe Park and Royal Holloway, University of London are also within 3 mi (5 km). Staines Station is 9 minutes by foot.

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Staines former Mercure hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 44 out of 102 reviews
Rating 8 - Good. 36 out of 102 reviews
Rating 6 - Okay. 12 out of 102 reviews
Rating 4 - Poor. 7 out of 102 reviews
Rating 2 - Terrible. 3 out of 102 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in lovely room lovely veiw
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel ! Staff very polite!!
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Good location nice staff easy for the town.
Stayed 1 night in Nov 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Great proximity to LHR (around 20 minutes drive), comfortable bed and spacious room, great and helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great value hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spotless rooms and a great breakfast
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just one night, very convenient for a family party nearby, easy walking in the area and felt very safe.
Stayed 1 night in Nov 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely position next to the Thames.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room aling the river
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay near Heathrow
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Comfortable bed and pillows. Good position on the river bank and an easy walk into the town centre if you need to.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the stay and i will be back!
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Nice and clean ,comfy bed , value for money. Nice shower and good facilities.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Good value hotel, nothing fancy
Stayed 1 night in Nov 2024

6/10 Okay

Lawrence

Liked: Staff & service
Could do with a little TLC
Stayed 1 night in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience. My 3rd floor bedroom was very cold despite the provision of a small portable electric radiator which was ineffective and probably expensive to run. This differs to my travelling partner’s experience who said his was too hot. Other than that the hotel is finecc bc and I would use it again.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel in a good location.
Stayed 1 night in Aug 2024

10/10 Excellent

Inese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I stayed first time I was pleasantly surprised when I walked into the room. It was a good-sized room with a balcony. The bed was very comfortable. I had a great night's sleep. The second time was just as good as the first, and it exceeded all of my expectations.Hotel staff is exceptional⭐️⭐️⭐️⭐️⭐️I really liked the hotel, staff were fantastic and the location was really good. ⭐️⭐️⭐️⭐️⭐️ I would highly recommend this hotel and definitely stay there again ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jan 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, nice location by the river
Stayed 1 night in Aug 2024

10/10 Excellent

Richy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay Stayed in room with view and balcony 👍 Excellent staff on reception in the morning
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unplanned stay near LHR T3
Wasn’t planning to stay near Heathrow but Storm Bert and a cancelled flight had other ideas. The hotel was perfect after a tiring day and the staff were great👍
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and helpful. Rooms are clean and cozy. Location is next to the river, and is a beautiful setting. We will definitely stay again!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent. Extremely helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Rooms were spacious and very nice. Great breakfast included. Staff were pleasant and helpful. The Manager Magna was exceptional. Always ensuring we had anything we needed
Stayed 1 night in Nov 2024

8/10 Good

Nicola

Liked: Property conditions & facilities, room comfort
Family trip
Lovey hotel, great location for our trip to Thorpe Park. Reasonable priced parking, 10.00 for 24hrs. Would be fab if free 😀
Stayed 1 night in Nov 2024