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The current price is AED 197
AED 237 total
includes taxes & fees
16 Feb - 17 Feb

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Showing 5 of 5 rooms

View all photos for Twin Room, River View

Twin Room, River View | In-room safe, desk, blackout drapes, iron/ironing board

Twin Room, River View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Shower/tub combination
Private bathroom
  • 15 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Classic Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Shower/tub combination
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 Queen Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Shower/tub combination
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, River View

In-room safe, desk, blackout drapes, iron/ironing board

Double Room, River View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Shower/tub combination
Private bathroom
  • 15.0 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (Classic)

Family Room, 1 Double Bed with Sofa bed (Classic) | In-room safe, desk, blackout drapes, iron/ironing board

Family Room, 1 Double Bed with Sofa bed (Classic)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed
Portable fan
Shower/tub combination
  • 15 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

ibis London Heathrow Airport

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
7.8 out of 10, Good, 2,379 reviews
The price is AED 218
AED 262 total
includes taxes & fees
26 Feb - 27 Feb
ibis London Heathrow Airport

About the neighborhood

Map
Thames Street, Staines, England, TW18 4SJ

What's nearby

  • Royal Holloway, University of London - 5 min drive
  • Runnymede - 6 min drive
  • Thorpe Park - 6 min drive
  • Windsor Castle - 12 min drive
  • LEGOLAND® Windsor - 13 min drive

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Nostrano Lounge - ‬3 min walk
  • ‪Nando's - ‬5 min walk

About this property

Mercure London Staines-upon-Thames Hotel

Hotel near Thames River
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Mercure London Staines-upon-Thames Hotel. The on-site international cuisine restaurant, Riverside Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a business center.
You'll also find perks like:
  • Continental breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • 1 meeting room, luggage storage, and a 24-hour front desk
  • Smoke-free premises and a banquet hall
Room features
All 88 rooms offer comforts such as 24-hour room service, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Heating and portable fans
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10.00 per day)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9 AM: GBP 7.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Riverside Restaurant
  • Lounge Bar

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 7.00 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Mercure London Staines-upon-Thames Hotel Hotel
Mercure London Staines-upon-Thames Hotel Staines
Mercure London Staines-upon-Thames Hotel Hotel Staines

Frequently asked questions

Is Mercure London Staines-upon-Thames Hotel pet-friendly?

Yes, Mercure London Staines-upon-Thames Hotel allows pets (limit 1 total). There's a fee of GBP 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure London Staines-upon-Thames Hotel?

Self parking is available for GBP 10.00 per day. Limited spots are available.

What time is check-in at Mercure London Staines-upon-Thames Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure London Staines-upon-Thames Hotel?

Check-out is at noon. Late check-out is available for GBP 50 (subject to availability).

Where is Mercure London Staines-upon-Thames Hotel located?

Situated on the riverwalk, this hotel is steps from Thames Path and Thames River. Thorpe Park and Royal Holloway, University of London are also within 3 mi (5 km). Staines Station is 9 minutes by foot.

Mercure London Staines-upon-Thames Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 42 out of 95 reviews
Rating 8 - Good. 31 out of 95 reviews
Rating 6 - Okay. 12 out of 95 reviews
Rating 4 - Poor. 7 out of 95 reviews
Rating 2 - Terrible. 3 out of 95 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in lovely room lovely veiw
Stayed 2 nights in Feb 2025

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was ok but needs a renovation which I believe is underway. It was a chilly night and if you opened the curtains the cold wind blew through a gap in the doors. The room looked dated as did the bathroom. Hot water took an age to come through and getting a balance on the shower tap between scolding hot and freezing cold needed the steady hand of a brain surgeon to get it just right(which I couldn’t get). The bar/restaurant area had basic tables and chairs and felt sterile. The main restaurant was closed , I believe for renovations, and this may be better once it is reopened. Noise from the nearby train line and planes taking off from Heathrow did disturb but hopefully, if renovated, double glazing will cure this and the cold draft. It is not a terrible hotel and the staff were friendly. The bed was comfortable and the room was clean. Parking was convenient and there is a ten pound overnight charge which is ok for parking that is lit and covered by CCTV. It is convenient for Heathrow as it is only one junction down. If you want luxury, pay the extra and stay at a Heathrow airport hotel. If you want to save a bit of money, this is probably a good option. Hopefully, a good renovation will improve the quality of the rooms.
Stayed 1 night in Jan 2025

6/10 Okay

Lawrence

Business traveler
Liked: Staff & service
Could do with a little TLC
Stayed 1 night in Oct 2024

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel ! Staff very polite!!
Stayed 1 night in Jan 2025

10/10 Excellent

Inese

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I stayed first time I was pleasantly surprised when I walked into the room. It was a good-sized room with a balcony. The bed was very comfortable. I had a great night's sleep. The second time was just as good as the first, and it exceeded all of my expectations.Hotel staff is exceptional⭐️⭐️⭐️⭐️⭐️I really liked the hotel, staff were fantastic and the location was really good. ⭐️⭐️⭐️⭐️⭐️ I would highly recommend this hotel and definitely stay there again ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jan 2025

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Great proximity to LHR (around 20 minutes drive), comfortable bed and spacious room, great and helpful staff.
Stayed 1 night in Dec 2024

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely position next to the Thames.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room aling the river
Stayed 1 night in Oct 2024

8/10 Good

John, Goole

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Comfortable bed and pillows. Good position on the river bank and an easy walk into the town centre if you need to.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great value hotel
Stayed 1 night in Nov 2024

2/10 Terrible

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful, poor service and not well maintained. Food was very limited and cold
Stayed 1 night in Nov 2024

8/10 Good

Peter, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service
Good location nice staff easy for the town.
Stayed 1 night in Nov 2024

8/10 Good

Nicola

Liked: Property conditions & facilities, room comfort
Family trip
Lovey hotel, great location for our trip to Thorpe Park. Reasonable priced parking, 10.00 for 24hrs. Would be fab if free 😀
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Easy check in, comfortable and clean. The only negative was the breakfast which was terrible! For £17.50 per head I expect a little bit better.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent. Extremely helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Rooms were spacious and very nice. Great breakfast included. Staff were pleasant and helpful. The Manager Magna was exceptional. Always ensuring we had anything we needed
Stayed 1 night in Nov 2024

8/10 Good

Tony

Business traveler
Liked: Cleanliness, staff & service, room comfort
As expected.
View of river from room was lovely, bathroom fittings (taps etc a bit tatty rather like mine at home). Trains very noisey going over bridge woke me up a few times. Problems with getting a receipt, i cant understand why almost all hotels including this one can't provide a correct receipt for business travellers to allow VAT to be reclaimed.,
Stayed 1 night in Nov 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a nights accommodation near heathro
Ideal location for picking up passengers from Heathrow and a surprisingly quiet location next to a busy road. Got last space in the hotel car park but another car park was next to theirs. Only stayed for a short period to sleep only. Had we stayed for breakfast we would have enjoyed the view over the Thames. Very dog friendly. Didn’t eat so can’t comment on food.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just one night, very convenient for a family party nearby, easy walking in the area and felt very safe.
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good value hotel, nothing fancy
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Nice and clean ,comfy bed , value for money. Nice shower and good facilities.
Stayed 1 night in Oct 2024

10/10 Excellent

William, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay near Heathrow
Stayed 1 night in Oct 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024