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The Westin Beach Resort & Spa at Frenchman's Reef

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Beach Resort & Spa at Frenchman's Reef

3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Exterior
Exterior
Exterior
On the beach, white sand, beach cabanas, beach towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
The price is AED 1,639
AED 2,131 total
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout drapes/curtains
Sofa bed - queen
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout drapes/curtains
Sofa bed - queen
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout drapes/curtains
Sofa bed - queen
Premium bedding
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

Beach/ocean view

Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout drapes/curtains
Sofa bed - queen
Premium bedding
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout drapes/curtains
Sofa bed - queen
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout drapes/curtains
Sofa bed - queen
Premium bedding
Tempur-Pedic bed
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, View (Balcony)

Suite, 1 Bedroom, Non Smoking (Balcony) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, View (Balcony)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout drapes/curtains
Sofa bed - queen
Premium bedding
Tempur-Pedic bed
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Blackout drapes/curtains
Sofa bed - king
Premium bedding
Tempur-Pedic bed
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Room, 2 Queen Beds, Non Smoking, Partial Ocean View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
5 Estate Bakkeroe, Po Box 7100, St. Thomas, St. Thomas, 00802

What's nearby

  • Morningstar Beach - 1 min walk - 0.1 km
  • Havensight Mall - 4 min drive - 2.3 km
  • Yacht Haven Grande Marina - 4 min drive - 2.8 km
  • Bolongo Bay - 6 min drive - 4.2 km
  • Magens Bay Beach - 18 min drive - 9.1 km

Getting around

  • Cyril E. King Airport (STT) - 19 min drive

Restaurants

  • ‪The Tap & Still - ‬3 min drive
  • ‪The Smoking Rooster - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Wendy’s - ‬3 min drive
  • ‪Limetree Beach Pool Bar - ‬5 min drive

About this property

The Westin Beach Resort & Spa at Frenchman's Reef

Luxury resort revitalized in 2022 and located near Bolongo Bay
You can look forward to a swim-up bar, a beach bar, and a poolside bar at The Westin Beach Resort & Spa at Frenchman's Reef. With a white sand beach, beach cabanas, and kayaking, this resort is the perfect place to soak up some sun. Treat yourself to a sports massage at Heavenly Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mediterranean cuisine. Fitness classes are offered at the health club; other things to do include sailing. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with shopping on site and a coffee shop/cafe.
Additional perks include:
  • 3 outdoor pools with cabanas, pool umbrellas, and a swim-up bar
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, supervised childcare (surcharge), and beach towels
  • ATM/banking services, a reception hall, and a ballroom
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 394 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Tempur-Pedic beds and cribs/infant beds (surcharge)
  • Bathrooms with rainfall showers and tubs or showers
  • 65-inch Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, recycling, and premium channels

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 10:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 34 for adults and USD 34 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Luna Mar
  • Shorebird
  • Sugarfin
  • Frenchman's Roast
  • Edge Bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Fitness center
  • Full-service spa
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Cribs/infant beds (surcharge)
  • Free babysitting
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (9500 square feet)
  • Meeting rooms - 14

Outdoors

  • Beach cabanas (surcharge)
  • Beachfront location
  • Dock
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas

Spa

  • 12 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 48
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 65-inch Smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.00 per stay
Cribs (infant beds) are available for USD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 34 for adults and USD 34 for children
  • Airport shuttle fee: USD 42 per person (one-way)
  • Airport shuttle fee per child: USD 42 (one-way)
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 35.0 per night
  • Rollaway bed fee: USD 40.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott Frenchman's Reef Morning Star Beach Resort St. Thomas
Marriott Frenchman's Reef Morning Star Beach Resort
The Westin Beach Resort Spa at Frenchman's Reef
The Westin Beach Resort & Spa at Frenchman's Reef Resort
The Westin Beach Resort & Spa at Frenchman's Reef St. Thomas

Frequently asked questions

Does The Westin Beach Resort & Spa at Frenchman's Reef have a pool?

Yes, this property has 3 outdoor pools.

Is The Westin Beach Resort & Spa at Frenchman's Reef pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Westin Beach Resort & Spa at Frenchman's Reef?

Valet parking is available for USD 35 per day.

What time is check-in at The Westin Beach Resort & Spa at Frenchman's Reef?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Beach Resort & Spa at Frenchman's Reef?

Check-out is at 11:00 AM.

Does The Westin Beach Resort & Spa at Frenchman's Reef provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 42 per person applies.

Where is The Westin Beach Resort & Spa at Frenchman's Reef located?

Located in St. Thomas, this beachfront resort is in the entertainment district, just steps from Frenchman's Bay and Morningstar Beach. Bluebeards Beach and Yacht Haven Grande Marina are also within 2 mi (3 km).

The Westin Beach Resort & Spa at Frenchman's Reef Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 445 out of 1005 reviews" "
Rating 8 - Good. 269 out of 1005 reviews" "
Rating 6 - Okay. 161 out of 1005 reviews" "
Rating 4 - Poor. 71 out of 1005 reviews" "
Rating 2 - Terrible. 59 out of 1005 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Traveled with group
Liked: Amenities
Fabulous stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Khadijah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything we expected and more ! They did charge us 600 dollars for incidentals which was pretty fishy but overall great stay
Stayed 3 nights in Dec 2024

4/10 Poor

Norman

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
As a wedding officiant specializing in destination weddings, I initially planned to recommend this resort to my couples. However, due to the poor customer service, lack of amenities, and mismanagement, this will no longer be an option. I stayed at the Westin Beach Resort & Spa at Frenchman's Reef in St. Thomas, and unfortunately, my experience was far below expectations. From operational inefficiencies to billing errors, this stay was riddled with issues that severely impacted my visit. To start, there were just 13 irons available for the entire resort, with no time limits for usage. This level of unpreparedness is unacceptable for a resort of this caliber. Additionally, the resort charged me for a second reservation I never made, labeling my original Expedia reservation as a "no-show." This double charge required me to attempt to seek a refund from Expedia rather than the resort taking accountability. The comparison in pricing between Expedia's price and the resort's price was $1,000 difference, which the resort's price was more. The Wi-Fi went down resort-wide for more than 3 hours (December 11, 2024), with no communication or alternatives offered. Representatives were unhelpful and refused to provide any form of compensation. Due to me mentioning it during my complaint, the resort offered me $100 compensation, which shows that they could've refunded me for the resort fees they charged.
Stayed 5 nights in Dec 2024

10/10 Excellent

Dolly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here with our extended family during our yearly family vacation. It is conveniently located near shopping just a few minutes away by car. Easy to get a taxi to go anywhere around the island. Staff was friendly and helpful. The amenities could not be beat. The pools and restaurants were A . The entertainment was excellent. Family friendly all around with children's activities daily. The beds and room were very comfortable and quiet. We had a partial view of the ocean, though it was obstructed very little by the swaying palm trees, which was still a wonderful view out of our room. Would love to go back again soon.
Stayed 5 nights in Aug 2024

6/10 Okay

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Sheldon, St Georges

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities and room. Bar and Service areas seemed understaffed. F&B extremely slow and food often arrived cold.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2024

10/10 Excellent

Loreley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the aquafit classes. The instructor Ruth was so sweet and very amiable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Opsasnick

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 5 nights in Dec 2024

8/10 Good

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 5 nights in Dec 2024

8/10 Good

Ernest

Stayed 1 night in Nov 2024

6/10 Okay

Erica, Mount Vernon,

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Property is clean. Chocolate mouse cake was incredible. That was the highlight of my stay here. In my first day, after a l long flight from NYC, all I wanted to do was check into my room. My husband and I dragged our luggage through long corridors because we received no assistance with our bags. Come to find out, they gave us thr wrong room. Therefore, we had to drag our luggage to another part of the resort, this time with minimal assistance. On one particular day, after a long hot and sweaty day at the beach, we returned to our room to find out it wasn't cleaned or serviced. The trash was not taken care of, no clean towels, beds weren't made. Also, they nickle and dime you for every single thing. Restaurants, drinks, coffee, chips, everyrthing is OVER-PRICED. I do not recommend this hotel. Spend your time at a neaeby hotel, go to the Westin only foe rhe chocolate mouse cake. Respectfully, The Westin is Fools Gold
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and decor were beautifully designed and the Christmas touches were festive
Stayed 1 night in Dec 2024

8/10 Good

George

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great property and amenities. Just need to get used to island time.
Stayed 5 nights in Dec 2024

10/10 Excellent

FRANCISCO

Traveled with partner
Liked: Staff & service, property conditions & facilities
I like the cleaness of the room and I like the hotel as a whole, kind of beautiful in this X mas season
Stayed 4 nights in Dec 2024

6/10 Okay

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Bailey DiMay

Traveled with partner
Liked: Property conditions & facilities
We had an awesome time! Spent my birthday and our honeymoon here! Very nice and clean place and everyone is very nice and helpful!
Stayed 5 nights in Nov 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous place and very clean!
Stayed 6 nights in Nov 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival, until our extended stay, the experience was nothing short of amazing. Entire resort staff were friendly, courteous, promt and always carried a smile.
Stayed 1 night in Dec 2024

8/10 Good

Joanne

Stayed 7 nights in Nov 2024

2/10 Terrible

Krishna

Stayed 7 nights in Nov 2024

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin was an amazing hotel for our stay. We truly enjoyed the hotel rooms, staff and song options. The views were incredible and we had the perfect weather.. I would love to come back.
Stayed 5 nights in Nov 2024