The last 2 days great, had the room I ordered. The first 3 nights was placed in an old room , not the studio suite. No discount from the hotel. Late night check in very poor. Day staff are great. Also, you should only stay here if you arrive on a Friday, Saturday, or Sunday, or else you will be moved mid trip. The staff cared for the move very well; including our fridge items. Views and location are great. The pool is great. Has some of the best restaurants on St. Thomas - very convenient and at several price points & shop onsite. Overall, 3.5 rating. Last 2 days = 5, first 3 - 2.5 because of the room mix-up and lack of customer service to provide any discount for their error. The studio suite I ordered and had the last 2 days met all expectations. Also, it's a time share so many returning and friendly guests. Grounds are very well kept and it's very secure.