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St. Louis Union Station Hotel, Curio Collection by Hilton

4.0 star property
Historic St. Louis hotel in Downtown West with 7 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for St. Louis Union Station Hotel, Curio Collection by Hilton

Lobby
Lobby
3 bars/lounges, lobby lounge
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, sun loungers
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Gym
  • Pet friendly
The price is AED 590
AED 702 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View

Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hall Luxury 1 King, Club Lounge Access

Daily cooked-to-order breakfast (USD 15.95 per person)

Grand Hall Luxury 1 King, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Courtyard View, Club Lounge Access

Premium bedding, in-room safe, laptop workspace, blackout drapes

Executive Room, 2 Queen Beds, Non Smoking, Courtyard View, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Clock Tower Conductors Suite)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed (Clock Tower Conductors Suite)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Historic)

Junior Suite, 1 King Bed (Historic) | Premium bedding, in-room safe, laptop workspace, blackout drapes

Junior Suite, 1 King Bed (Historic)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Clock Tower)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Junior Suite, 1 King Bed (Clock Tower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Hall 1 King Luxury Suite Fountain View, Club Lounge Access

Grand Hall 1 King Luxury Suite Fountain View, Club Lounge Access | Premium bedding, in-room safe, laptop workspace, blackout drapes

Grand Hall 1 King Luxury Suite Fountain View, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Courtyard View, Club Lounge Access

Daily cooked-to-order breakfast (USD 15.95 per person)

Executive Room, 1 King Bed, Non Smoking, Courtyard View, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hall 1 King Conductors Luxury Suite, Club Lounge Access

Grand Hall 1 King Conductors Luxury Suite, Club Lounge Access | Living area | 42-inch flat-screen TV with cable channels, TV

Grand Hall 1 King Conductors Luxury Suite, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area | 42-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Bathroom | Free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bathroom shower

Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hall 1 King Luxury, Mobility Accessible with Bathtub, Club Lounge Access

Premium bedding, in-room safe, laptop workspace, blackout drapes

Grand Hall 1 King Luxury, Mobility Accessible with Bathtub, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hall 1 King Luxury Fountain View, Club Lounge Access

Premium bedding, in-room safe, laptop workspace, blackout drapes

Grand Hall 1 King Luxury Fountain View, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hall 1 King Luxury Wet Bar, Club Lounge Access

Grand Hall 1 King Luxury Wet Bar, Club Lounge Access | Premium bedding, in-room safe, laptop workspace, blackout drapes

Grand Hall 1 King Luxury Wet Bar, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Clock Tower)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, 1 King Bed (Clock Tower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AED 490
AED 592 total
includes taxes & fees
24 Dec - 25 Dec
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About the neighborhood

Map
1820 Market Street, St. Louis, MO, 63103

What's nearby

  • St. Louis Union Station - 4 min walk
  • Enterprise Center - 9 min walk
  • City Museum - 13 min walk
  • Busch Stadium - 19 min walk
  • Gateway Arch - 4 min drive

Getting around

  • St. Louis Gateway Station - 11 min walk
  • 8th and Pine Station - 17 min walk
  • St. Louis Lambert Intl. Airport (STL) - 19 min drive

Restaurants

  • ‪Landry's - ‬3 min walk
  • ‪Maggie O'Brien's - ‬2 min walk
  • ‪Schlafly Tap Room - ‬7 min walk
  • ‪The Pitch Athletic Club and Tavern - ‬2 min walk
  • ‪Grand Hall Lounge Union Station - ‬4 min walk

About this property

St. Louis Union Station Hotel, Curio Collection by Hilton

Historic hotel near St. Louis Aquarium at Union Station
Located close to St. Louis Union Station and St. Louis Union Station Mini Golf, St. Louis Union Station Hotel, Curio Collection by Hilton provides a grocery/convenience store, a coffee shop/cafe, and a playground. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and 3 bars.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a gift shop
  • A vending machine, concierge services, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 567 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • Secured valet parking on site (USD 45 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15.95 for adults and USD 7.95 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges

Restaurants on site

  • Station Grille
  • Grand Hall
  • The Train Shed Restaurant
  • Soda Fountain

Things to do

  • 24-hour fitness center
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • Playground
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • In-room accessibility
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 7.95 for children
  • Uncovered self parking fee: USD 35 per night (in/out privileges)
  • Secured valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree St. Louis Station
St. Louis Union Station Marriott Hotel Saint Louis
St. Louis Union Station DoubleTree Hilton Hotel
Union Station DoubleTree Hilton Hotel
St. Louis Union Station DoubleTree Hilton
Union Station DoubleTree Hilton
St. Louis Union Station Hotel Curio Collection Hilton
St. Louis Union Station Hotel, Curio Collection by Hilton Hotel

Frequently asked questions

Does St. Louis Union Station Hotel, Curio Collection by Hilton have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is St. Louis Union Station Hotel, Curio Collection by Hilton pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at St. Louis Union Station Hotel, Curio Collection by Hilton?

Self parking is available for USD 35 per night. Valet parking is available for USD 45 per day.

What time is check-in at St. Louis Union Station Hotel, Curio Collection by Hilton?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

What time is check-out at St. Louis Union Station Hotel, Curio Collection by Hilton?

Check-out is at 11 AM.

Where is St. Louis Union Station Hotel, Curio Collection by Hilton located?

Located in Downtown West, this historic hotel is steps from St. Louis Union Station, St. Louis Union Station Mini Golf, and St. Louis Aquarium at Union Station. The St. Louis Wheel and Enterprise Center are also within 10 minutes. St. Louis Gateway Station is 11 minutes by foot and 8th and Pine Station is 17 minutes.

St. Louis Union Station Hotel, Curio Collection by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 550 out of 1002 reviews" "
Rating 8 - Good. 194 out of 1002 reviews" "
Rating 6 - Okay. 119 out of 1002 reviews" "
Rating 4 - Poor. 75 out of 1002 reviews" "
Rating 2 - Terrible. 64 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Traveled with family
Liked: Amenities
I love the fact that everyone treats you with respect
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful historic building with great and friendly staff. Walkable to many attractions on Market street. Will be back!
Stayed 1 night in Dec 2024

2/10 Terrible

Ryan

Room was not ready by 4:00. I had to continually check with the front desk until it was finally available. No help or alternative solution was offered.
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
This is a big hotel with a lot of bustling activity. We saw the cutest families running around with PJ's on for the various Christmas attractions (pancakes with Santa, etc), groups of young dancers staying for dance competition, and folks ready to attend parties. If large crowds and activity everywhere aren't for you, then you should avoid this hotel. We stayed here because of the proximity to the Enterprise Center. I give Union Station 5 stars for its location to this venue. It was an easy 2 block walk, and given the crowds entering and exiting, we felt safe walking in the late evening to and from. I also give 5 stars for friendly staff. I deducted one star because of the loud party at the Aquarium. Sure, you can call me a Karen, but there was a wedding party (it looked like fun) with a thumping DJ going until 11:30 PM. There was absolutely no escaping the VERY loud music. At least we enjoyed all the songs. Just know, if your room overlooks the Aquarium, you are at risk for major sleep disturbance. I've never experienced this when staying at a hotel, something that even my white noise machine couldn't drown out. I'm guessing the risk of party noise would be much better in other areas of the hotel, like the clock tower. I deducted another star for the toothpaste splatter in the bathroom. It was on the faucet, spigot, the wallpaper surrounding the sink, and the counter. This appeared to be more than just one bad cleaning. Other than that, the room appeared clean.
Stayed 1 night in Dec 2024

10/10 Excellent

James, Columbia

Stayed 1 night in Nov 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Historical location has a unique connection to St. Louis, travel and architecture.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

10/10 Excellent

Johnny, Saint Louis

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, grand hall, and koi pond. Exec lounge not stocked as expected made for the only disappointment.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Eduardo J

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay!
Stayed 1 night in Nov 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Lots to do
Stayed 1 night in Nov 2024

10/10 Excellent

Gorgeous

Stayed 1 night in Aug 2024

8/10 Good

CLIFTON, Florissant

Liked: Cleanliness, staff & service, property conditions & facilities
We were not made aware of dining options. High parking rate, 24 hrs - $40. No shopping for toiletries. Difficult to navigate through the complex.
Stayed 1 night in Nov 2024

10/10 Excellent

Mandi

Liked: Cleanliness, property conditions & facilities
The property was nice. Seemed to user construction.
Stayed 1 night in Oct 2024

8/10 Good

Christopher, Ozark

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Dustin

Stayed 1 night in Oct 2024

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, amenities
The lobby is incredible and the area around the hotel is spectacular. The room was pretty awful though. The bathroom and shower had terrible drainage and was really outdated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tameka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was so helpful and accomodating. Dee and Danny the doormen. Devon who checked me in. The older African American guy in the executive lounge was also very nice. My stay was just wonderful.
Stayed 1 night in Oct 2024

8/10 Good

JUEFEI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Oct 2024

8/10 Good

Jalila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, and historical since it used to be a train station, love that they kept the charm, check in and valet were the biggest issue, 30mins each, we stayed in clock tower suite it was huge, beautiful, only issue is only one window that was high up in the bedroom, so felt like being in a basement, made for great quiet sleep though. Staffing was all very friendly and location was nice with lots of food and activities around
Stayed 1 night in Oct 2024

10/10 Excellent

Deidre

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! If I visit St. Louis again, I will stay here again.
Stayed 2 nights in Oct 2024

2/10 Terrible

ashley

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I can’t get anyone to answer the phone at the front desk. And when I finally was able to hours later, she put me on hold, then hung up. I was calling to see how delivery orders worked. If she would have picked up and answered my question I would’ve known to be downstairs waiting on my food instead of never getting it!! And once I just walked down to ask about it, it was too late!! And she wasn’t very nice or acted like she even cared. So now it’s 1:19 am and we are trying to order food again. I’ll definitely be staying somewhere else next time.
Stayed 1 night in Oct 2024

4/10 Poor

Brad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Couldnt check in at 4. They didnt have rooms clean. Had to get ready for dinner in the public restrooms to keep from missing our reservation. Finally got a call pur room was ready about 6.
Stayed 1 night in Oct 2024

6/10 Okay

Julietta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The signs to get to the front lobby to check in was confusing to check in.
Stayed 1 night in Oct 2024