6/10 Okay
Kay-Chelle
28 October 2024
Liked: Cleanliness, staff & service
I reserved a room on the bottom floor and wasn’t notified until check-in that no rooms were available on the ground floor. I tend to get swollen feet while traveling and got that room in case I had that issue. I would have liked to be notified that it wasn’t available prior to getting to Antigua. On the first night, I came in to a leak in the bedroom coming from the next room. The second night, the kitchen sink was on in my unit even though I never touched the kitchen. The third night, a huge roach was on my bathroom counter. I didn’t know that I wouldn’t receive new towels or toilet paper, especially after I used my towels to wipe up the water from the leak.
Kay-Chelle
Stayed 3 nights in Oct 2024