If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Blender
Cookware, dishware, and utensils
Kitchen
Microwave
Paper towels
Refrigerator
Stovetop
Toaster
More
Air conditioning (climate-controlled)
Iron/ironing board
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 25
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 5 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access methods
Lockbox, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property is also known as
Marketplace Suites
Marketplace Suites Hotel
Marketplace Suites St. John
Marketplace Suites Hotel St. John
Frequently asked questions
Is Marketplace Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Marketplace Suites?
Self parking is free at this property.
What time is check-in at Marketplace Suites?
Check-in begins at 3:00 PM.
What time is check-out at Marketplace Suites?
Check-out is at 10:00 AM.
Where is Marketplace Suites located?
Situated in St. John, this hotel is within a 10-minute walk of St. John Spice, Cruz Bay Beach, and Virgin Islands National Park. Battery and Mongoose Junction are also within 15 minutes.
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Marketplace Suites Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Loved having grocery store on property so we could prepare our own meal. Would have liked a dining table to sit at and a window with a view besides interior of mall. Missing pillow cases on extra pillows. Would have liked kleenex. Loved easy walk to town. Room very clean and roomy.
PATRICIA ANN
Stayed 3 nights in Mar 2025
10/10 Excellent
Frances
3 February 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The suites are large, has a supermarket downstairs and a convenient 10-min walk to town.
The location was walkable and convenient being right above the grocery store, coffee shop and deli. The room was clean and very spacious and accommodating.
The property is excellent and I liked that there is a grocery store in the building but the staff in the food section where they sell cooked food are rude and unfriendly. We went there twice and had the same experience. I'm a traveler and this is the first time I felt so unwelcomed as a tourist.
Marketplace Suites offers very clean modern comfortable and spacious rooms above a 3 floor shopping center that has an excellent grocery store, CVS like store, coffee shops and a hardware store. It takes about 8 min to walk to Cruz bay from the plaza.
Room was very nice and clean with all the amenities'. Was there during Hurricane Ernesto and had to extend my stay. They were very helpful and accommodating and provided support.
Spacious, modern, and comfortable. Very convenient that there's a deli restaurant, full grocery store, drug store and more in the Marketplace complex. Also, there's parking and an elevator. It's an 8-10 minute walk to most places in Cruz Bay. Would stay again.
The marketplace is a very comfortable and convenient place to stay on the beautiful island of St. John.
Kathleen Von
Stayed 6 nights in Sep 2022
8/10 Good
Amy
2 March 2024
Liked: Cleanliness
The location was convenient and there was a great deli, coffee shop and grocery store on site. Beautiful, huge bathroom. The furniture was definitely showing wear and tear though.
This condo is modern and absolutely beautiful!!! It is very big! The living room could easily sleep three kids, if beds were available. Having the grocery store downstairs is such a convenience. The location is great!! This was our first time in St. John andit was perfect. There isn’t a view, but this condo is great!!!! I would highly recommend staying here!!
The place was very clean & the grounds where cleaned daily. Extremely convenient location with plenty of parking.
The bathroom was huge and bed was comfortable!
It was a great experience over all! And I didn't hear any outside noise from the market below.
The rooms were good, the space most welcome. Furniture was ordinary, at best. Not one chair with arms. Kitchen and bathroom fine. Cable television not up to expectation for a $400 a night lodging.
Great place especially for a single person. Room was quiet, surprisingly large for a studio, up-to-date accomodations and very comfortable. It was so pleasant to have options for buying food around me. Location is quite convenient. I travelled alone and felt quite safe.
The air was cold which for these Texans was a HUGE BLESSING! We stayed in suite 10 and It was perfect for two of us, we could have had two more on the sleeper sofa if needed! The convenience of the Starfish Market and drug store was irreplaceable! Sam and Jacks deli was right there also! We will definitely be staying here again!