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Caneel Bay

4.5 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for Caneel Bay

Exterior
Outdoor banquet area
4 restaurants, breakfast served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Gym
  • On private beach
  • Spa

Room options

About the neighborhood

Map
North Shore Rd, St. John, St John, 00831

What's nearby

  • Caneel Bay Beach - 6 min walk - 0.5 km
  • Honeymoon Beach - 9 min walk - 0.8 km
  • Virgin Islands National Park - 6 min drive - 2.4 km
  • Cruz Bay Beach - 9 min drive - 2.8 km
  • Trunk Bay - 9 min drive - 3.6 km

Getting around

  • St. Thomas (SPB-St. Thomas Seaplane Base) - 65 min drive

Restaurants

  • ‪High Tide Bar & Seafood Grill - ‬6 min drive
  • ‪Cruz Bay Landing - ‬6 min drive
  • ‪Beach Bar - ‬6 min drive
  • ‪Lovango Rum Bar - ‬6 min drive
  • ‪The Windmill Bar - ‬11 min drive

About this property

Caneel Bay

Luxury family-friendly hotel near Virgin Islands National Park
Take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services at Caneel Bay. This hotel is a great place to bask in the sun with a private beach, sun loungers, and scuba diving. Treat yourself to spa services, such as a facial, aromatherapy, or a body wrap. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. The 24-hour gym offers yoga classes and fitness classes; other things to do include fishing, windsurfing, and motor boating. Free in-room WiFi is available to all guests, along with 4 bars and a business center.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), a free area shuttle, and 9 outdoor tennis courts
  • Supervised childcare (surcharge), a gift shop, and wedding services
Room features
All 166 rooms offer comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Childcare services and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Furnished balconies or patios, coffee/tea makers, and ceiling fans

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: USD 32 per person
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Caneel Beach Bar Grill
  • Caneel Beach Terrace
  • Sugar Mill
  • The Wine Room
  • Turtle Bay Estate House

Things to do

  • 24-hour gym
  • 9 outdoor tennis courts
  • Fishing
  • Fitness classes
  • Free children's club
  • Motor boating
  • Outdoor pool
  • Pilates classes
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Yoga classes

Conveniences

  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach

Spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 buildings
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Renovations and closures

The property is closed between August 21 and November 1.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 32 per person
  • Airport shuttle fee: USD 110 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Caneel
Caneel Bay
Caneel Bay Hotel
Caneel Bay Hotel St. John
Caneel Bay St. John
Caneel Bay Hotel
Caneel Bay St. John
Caneel Bay Hotel St. John

Frequently asked questions

Does Caneel Bay have a pool?

Yes, this property has an outdoor pool.

Is Caneel Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Caneel Bay?

Self parking is free at this property.

What time is check-in at Caneel Bay?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Caneel Bay?

Check-out is at 11 AM.

Does Caneel Bay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 110 per person applies.

Where is Caneel Bay located?

Located in St. John, this beachfront hotel is in a national park and within 1 mi (2 km) of Caneel Bay Beach and Virgin Islands National Park. Trunk Bay is 2.3 mi (3.6 km) away.

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Caneel Bay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 300 out of 383 reviews
Rating 8 - Good. 67 out of 383 reviews
Rating 6 - Okay. 10 out of 383 reviews
Rating 4 - Poor. 2 out of 383 reviews
Rating 2 - Terrible. 4 out of 383 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Muli
Resort che andrebbe rinnovato totalmente,bagnino piccolissimo(oceanfront ) .Il Resort è invaso da un folto gruppo di muli che scorrazza ovunque,essendo un parco probabilmente non è possibile allontanarli ma è assolutamente più che fastidioso.Non è certamente all'altezza del costo
Stayed 5 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Zac, Bologna

Disliked: Cleanliness, property conditions & facilities, room comfort
Troppi muli
Resort che ha bisogno di una totale ristrutturazione. Camere vecchie con bagni minuscoli (Ocean Front). Struttura assolutamente invivibile in quanto popolata da una mandria di muli che isolati o a gruppi scorrazzano per spiagge, buffet e verande. Credo sia assolutamente sbagliato considerarlo un 5 stelle.
Stayed 3 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility
We have stayed at Caneel Bay many times. We like the beaches and snorkeling.
Stayed 7 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Pat, Midwest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite beaches, helpful staff
I went to Caneel Bay with my adult son for a meet-up mini vacation. We stayed for 4 days and swam every day, four times each day . There are seven named beaches...they were never crowded. All the guests at the time of our stay were friendly and sensitive to the privacy of the other guests. Wild donkeys roam the vast property, much to our amusement. The landscaping is beautiful. There are also fawns and adult deer. In the clear water, we saw sea turtles and stingrays, and colorful small fish. Overall a great trip. Be sure to buy the breakfast package! It is lavish and varied. A special thank you to the front office manager, Vernesta Eugene, who extended every courtesy to us during our visit. Bring your sunscreen!
Stayed 7 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

darshan, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities for water sports
Great hotel, close to the beach. Great activities for kids. Almost all water activities are free. No TV. There are deer and donkeys roaming freely. Overall a fun stay.
Stayed 3 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property. Great staff.
Beautiful property. Great staff. Breakfast buffet outstanding.
Stayed 5 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Lisa, Silver Spring, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous!!
My husband and I went for our Anniversary and my 50th. Caneel Bay was above and beyond our expectations. We had an ocean view room that was beautiful. Not only does it have 7 pristine private beaches -- it feels like you are the only ones there -- but the staff are wonderful and so kind. It was truly paradise.
Stayed 3 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

vicky, columbus, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, location and beaches.
Last minute decision to stay at Caneel Bay and it was well worth it. We'll definitely go back next year.
Stayed 2 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect vacation
We stayed in a beautiful room -number 26 which had gorgeous view. The restaurants associated with the hotel were absolutely fabulous. The hotel staff was kind and very attentive. I fell in love with all the donkeys that roam the property. Absolutely wonderful stay- this coming from someone who travels....... A LOT!
Stayed 4 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Kim, washington, dc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort perfect getaway
I love Caneel and have come 4 times. Rooms are lovely, staff is great but it's mostly about the beaches and grounds. Perfect water and different wave experiences and great snorkeling
Stayed 3 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sweet Lou, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity
Total Relaxation. We thought that they had put something in the water. From the facilities to the friendly staff--- a totally relaxing experience
Stayed 3 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying. Everything was just as good as before, but stayed in a beach room thus time which was fantastic. Great staff and facilities.
Stayed 8 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
We were unhappy we were told we would be on Scott Beach (this was our 3rd stay) only to arrive to be on a sub par beach covered in seaweed. Our mini fridhe had hair in it and out room was not clean enough.
Stayed 6 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Chris, Palo Alto, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best resorts period
Understated luxury at its best. Caneel Bay hasn't changed much in sixty years ( I went there a lot as a child) and that is a good thing. World class beaches, terrific, friendly staff, large comfortable rooms and a gorgeous setting. For those wanting the vibe of a friendly beach club (all beach amenities and activities are included in the room price), instead of the big corporate resort experience (with resort fees, cabana and equipment rental fees, endless nickel and dining, loud music blasting everywhere, etc.), but with all of the comforts, Caneel Bay should be on your short list. Truly fantastic.
Stayed 10 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

ann, pocahontas ar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff was wonderful. The beach is amazing, very private and fully equipped with everything you need, snorkeling gear, kayaks. Everytime we went out we would see sea turtles, stingrays, squid, We even seen a nursing shark once. The water is so clear and beautiful. This was our first time staying and we will definitely be back.
Stayed 6 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Disliked: Cleanliness, room comfort
Beautiful views & beaches
Spectacular property & beaches, "OK" but expensive food, & old, damp room
Stayed 6 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

rick, satellite beach, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible property. We had a beachfront room and it's totally worth it. Service was impeccable. Food was great. Zozos is amazing! Will definitely return!!!
Stayed 3 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in all respects. Same experience on a previous trip made several years ago
Stayed 5 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

sarah, dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
15th anniversary, 6th trip to St. John
We've stayed in many places in St John, but this time we wanted to really celebrate and try out "the nicest place on the island." It was wonderful. It didn't feel like we were tousands of people on some crammed resort; it felt as though we were the only people there. Somehow, the way they've set it up, it's very personal and intimate. We loved every moment. The beaches were beautiful, snorkeling was amazing, food was delicious (especially breakfast and Zozo's)... I'd highly recommend it. :)
Stayed 4 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest place you could stay at anywhere
The nicest people and most serene place. You will never find a nicer place to be
Stayed 3 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

first visit, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Fabulous room right on the beach. Excellent staff and facility. Huge well maintained property. Great restaurant ZoZo's. Enormous buffet breakfast. 7-8 well maintained beaches. Lots of water sports equipment.
Stayed 7 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Lillian, Norton, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within walking distance to the beaches.
25th anniversary/honeymoon. Relaxing and quiet, a perfect opportunity to reconnect.
Stayed 7 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Facility
Very clean and incredibly scenic. Exceeded our expectations.
Stayed 5 nights in Jun 2017