4/10 Poor
Philip
17 March 2023
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only if desperate
I am sorry to say that this is one of the worst hotels I have stayed in. The rooms were dirty, the food was basic and the entire place was run-down and unwelcoming (within minutes of my arrival the security guard was asking for money to look after my hire car that was parked on hotel property!). I only stayed because the other hotels I checked in the village were no better or worse. The photos on this website may have been correct in the past, but certainly not today. The area around St Catherine is stunning but please note that the entire village is a building site with new hotels, streets, etc being built. Noise and dust everywhere! Most people visit for a day trip or one overnight stay at most. WiFi is only available in the hotel reception and cost $1 per day. I was not expecting 4* rooms and service but clean rooms would have been a basic requirement (to be fair the beds were comfortable and there was lots of hot water). The reception area and dining room were dark, cold and miserable. I appreciate it must be difficult to keep rooms and surroundings clean in the middle of a building site, but if the reception area was warm and welcoming it would have made a nice escape from the rooms when using WiFi.
Philip
Stayed 4 nights in Mar 2023
