Do NOT ever book with John or Cathy. My disastrous tale began when I booked their property for 4 adults to attend a WEDDING. I messaged Cathy re: the # of people & sleeping spaces needed. Sadly, I did not read the description closely enough & did not notice the “outside shower”. HOWEVER, Cathy knew we were going to a wedding. HOW could a person think an outdoor shower would suffice. WHY did she not reiterate this oddity? This was the first red flag. The studio is one large room with a bed inside a lofted closet with a flimsy sliding door, a couch, kitchen, washer/dryer, TV, & rocks (of which my son got hurt on). The bathroom door (which solely consists of a toilet, no sink, & is only 2 x 4 feet) did not close. The outside shower is visible to onlookers. Towels are kept outside with easy access to bugs & dirt. DID I MENTION CATHY KNEW WE WERE GOING TO A WEDDING. Why did Cathy not care?
John said we could change rooms, but the other room would not be available until the next day. We could move once the cleaning lady was done (about 2 hours). He wanted us out quickly so the cleaning lady could then clean the room we were vacating. After a sleepless night with bugs we were able to clean up & leave, still in shock that Cathy accepted the reservation knowing the purpose of our travels. We met John & gave him $80 to cover the cost of cleaning. We were later told that the cleaning lady did not come to the previous room until the following day; & that we left the door open & the flimsy bedroom door was broken. John asked for $150 to which I agreed while still in shock of this whole nightmare. The new room was nice, albeit the bathroom door did not lock. Because we were attending a wedding, the night before our departure, I asked for instructions early. But only got the day before-the day of the big event. After reading these instructions I realized their facility was not COVID safe.
Then I realized the game! Cathy & John knew that the first room was not appropriate. Other VRBO hosts told me that their property was not appropriate, which I appreciated. They knew the other room was going to be available one day after our arrival. They knew, if we did not stay at their property they would not have income so Cathy accepted our reservation instead of being decent, transparent & truthful. They let us suffer & return with bug bites. While John wanted me to pay $150 directly to him, I chose to pay via VRBO for obvious reasons. DO NOT STAY HERE!