10/10 Excellent
Tamara
13 February 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this online for my best friend of 49 years! Her father (my second dad) is in the hospital dying and we just found out, so I helped her get a plane ticket in hopes that she will get to say goodbye to him. Her flight left very early and I knew your shuttle would get her there in time 🥰 When she checked in, she was upgraded to a suite! That was so kind of your staff to assist in giving her some extra comgort in this stressful part of her life! You even provided her with some muffins and an orange so she didn't starve on her long flight across the country ❤️ My husband and I will contiue staying there whenever we fly and I am sure you have made a new customer for life with my bestie! She is also a great reviewer, so I'm sure she will recommend your hotel to others. This proves that great customer service and a bit of kindness can make all the difference in someone's life! She is on the plane now, but had no way to get any food, so I'm sure she is extreamly grateful for the breakfast to go! Thank you so much for taking care of her when I couldn't! ❤️
Tamara
Stayed 1 night in Feb 2025