Search Chalets in Souvigne

"I am writing this review on behalf of my daughter. We originally booked it for one night only, but due to changing family circumstances she had to add another night. She doesn't speak French, so she was very impressed with the staff ability to communicate with her and help her with all her needs. Customer service is what made this property to stand out. Thank you so much."

"Beautiful building in the perfect location. We had an enormous room, beautifully appointed. Bathroom was spotless. Really enjoyed it!"

"Online booking. Confirmation information did not extend to necessary check in details but our arrival time was within the parameters of supposed manned reception. On arrival access was problematic and achieved only with the help of another visitor. Eventually one (extremely surly) staff member with poor attitude opened the door and dismissively pointed to envelopes containing the room keys before disappearing in a cloud of disinterest without providing the front door key code which the other...

"Lovely, well appointed gem in the quiet hamlet of Cognac. Terrific staff and Michelin Star dining on property - too much food! The pool is heated, convenient short walk from our room and the surrounding spa and amenities are outstanding. However, I cannot say enough about the impeccable staff who made us feel welcome at Christmas,"

"We had a wonderful time. Stephane met our early arrivals to let them in and the whole party of 24 - great grandparents, grandparents, aunts, uncles, cousins all enjoyed the lovely pool and grounds- with plenty of space for cricket, badminton and board games. Stephane was very helpful when the dishwasher didn’t work- coming up to replace it immediately. We had wonderful weather and really enjoyed Kayaking in Lusignan. We would love to return"

"A great stopover at a nice hotel with excellent, friendly, staff, in a good location. "

"The hotel staff was friendly and our room was clean and spacious enough for a family of 4. The hotel is close to some restaurants, but there is no place to walk nearby the hotel. The breakfast for €8.00 was very basic, no fresh fruit and no eggs but decent coffee. "

"The property is a very high end beautifully maintained castle. Our room had a beautiful turret and was beautifully lit. All the accommodations were top notch and the service was excellent I would highly recommend and I plan to return. "

"Stunning castle and grounds, nicely appointed with very traditional furnishings. Well maintained. Grégoire, his wife and family were gracious hosts - we felt most welcome during our week-long stay. We stayed in the old block and small tower, away from the main tower. Some may find the accommodation a bit spooky, we did, but after the first night we found it added to the adventure. The pool was very pleasant, around 27 or 28degrees so perfect temperature. In the immediate surrounding area...

"Excellent atypique mais aussi chaleureux et professionnel ,vous pouvez passer une nuit ou plusieurs jours pour vous détendre "

"Lovely, quirky hotel right in the middle of the city so very convenient for everything. The receptionists were excellent, so bright and helpful. Particularly helped with the parking as it’s quite tricky when the small car park is busy. The rooms were interesting - each seems to have an individual theme with different colours and attractive vintage furniture. Very comfortable with lovely linen bedding. One small thing is that whilst they have tea and coffee in the room you have to get milk from...

"Nice little Hotel, room was clean and fresh and the staff were very friendly. It was our first time here and were pleasantly surprised. Good location just off the N10 and just right for an overnight stay on our way to Spain. Will definitely put this on our favourites list "