Margaritaville Resort Lake Tahoe

4.0 star property
Experience an island state of mind amidst stunning mountain views. Enjoy breakfast, dinner, or simply unwind in paradise.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Margaritaville Resort Lake Tahoe

Exterior
Indoor pool, sun loungers
Front of property
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Mountain view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
The price is AED 396
AED 677 total
includes taxes & fees
3 Feb - 4 Feb

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Room options

Available filters for rooms
Showing 25 of 25 rooms

Suite, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds Suite, Mountain View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 49 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Hearing)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Mountain View (Hearing)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 47 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 49 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds Suite, Tub/Hearing ADA

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Sofa bed
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Mountain View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 47 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Premium Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Sofa bed
  • 47 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

One King Bed Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed Suite, Tub/Hearing ADA

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll in Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

One King Bed Suite, Tub ADA

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Balcony (Good Vibes)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
  • Sleeps 2
  • 1 King Bed

One King Bed Suite, Shower/Hearing ADA

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed Suite, Shower ADA

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Hemisphere)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Down duvet
  • Sleeps 2
  • 1 King Bed

Suite, Balcony (Good Vibes, Accessible Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
  • Sleeps 2
  • 1 King Bed

Room (Still in Paradise)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Down duvet
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 1 King Bed (Latitude, Hearing ADA)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Egyptian cotton linens
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Latitude, Hearing ADA)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Sofa bed
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Latitude)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
Smart TV
Sofa bed
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
4130 Lake Tahoe Blvd, South Lake Tahoe, CA, 96150

What's nearby

  • Casino at Harrah's Lake Tahoe - 2 min walk
  • Heavenly Gondola - 3 min walk
  • Casino at Harveys Lake Tahoe - 4 min walk
  • The Shops at Heavenly Village - 4 min walk
  • Lakeside Beach - 10 min walk

Getting around

  • Lake Tahoe, CA (TVL) - 16 min drive

Restaurants

  • ‪Base Camp Pizza Co. - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Lucky Beaver Bar and Burger - ‬5 min walk
  • ‪American River Café at Harrah's Lake Tahoe - ‬4 min walk
  • ‪McP's Taphouse Grill - ‬2 min walk

About this property

Margaritaville Resort Lake Tahoe

Resort near Heavenly Ski Resort
Casino at Harrah's Lake Tahoe and Heavenly Gondola are located near Margaritaville Resort Lake Tahoe, which provides a coffee shop/cafe, laundry facilities, and 3 bars. For some rest and relaxation, visit the spa tub. Be sure to enjoy breakfast, dinner, and American cuisine at the two on-site restaurants. In addition to a gym and conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • An elevator, a 24-hour front desk, and a TV in the lobby
  • A front-desk safe, concierge services, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 399 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 55-inch Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, Filipino, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35.00 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 19.00-39.00 for adults and USD 0-39.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • JWB Prime
  • Come Monday Café
  • LandShark Bar & Grill
  • License to Chill Bar
  • Joe Merchant's Coffee&Pro

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Cribs/infant beds (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (14000 square feet)
  • Meeting rooms - 7

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • High pile carpet in room
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night, plus a deposit of USD 75.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 25.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 57.10 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room coffee
  • Pool access
  • Ski storage

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.00 to 39.00 for adults, and USD 0 to 39.00 for children
  • Valet parking fee: USD 35.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.00 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lake Tahoe Resort Hotel South Lake Tahoe
Tahoe Resort Hotel Tahoe
Embassy Suites Lake Tahoe Hotel South Lake Tahoe
Embassy Suites South Lake Tahoe
Lake Tahoe Embassy Suites
Lake Tahoe Resort Hotel
Margaritaville Tahoe Tahoe
Margaritaville Resort Lake Tahoe Resort
Margaritaville Resort Lake Tahoe South Lake Tahoe
Margaritaville Resort Lake Tahoe Resort South Lake Tahoe

Frequently asked questions

Does Margaritaville Resort Lake Tahoe have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Margaritaville Resort Lake Tahoe?

As of 20 January 2025, prices found for a 1-night stay for 2 adults at Margaritaville Resort Lake Tahoe on 3 February 2025 start from $127.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Margaritaville Resort Lake Tahoe pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a deposit of USD 75.00 per day and a fee of USD 50.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Margaritaville Resort Lake Tahoe?

Valet parking is available for USD 35.00 per day.

What time is check-in at Margaritaville Resort Lake Tahoe?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Margaritaville Resort Lake Tahoe?

Check-out is at 11 AM.

Where is Margaritaville Resort Lake Tahoe located?

Situated in the mountains, this resort is 1.9 mi (3 km) from Heavenly Ski Resort and within 16 mi (25 km) of Lake Tahoe-Nevada State Park and Emerald Bay State Park.

Margaritaville Resort Lake Tahoe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1050 out of 1651 reviews" "
Rating 8 - Good. 305 out of 1651 reviews" "
Rating 6 - Okay. 146 out of 1651 reviews" "
Rating 4 - Poor. 78 out of 1651 reviews" "
Rating 2 - Terrible. 72 out of 1651 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Douglas

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always love staying here. The rooms are spacious and nice. The down fall is getting your bags to room if you have to use bell service. They wont let you take a cart on your own because there “fullservice” waited 45 minute, and called 20 minutes after waiting was told they were on there way up with our bags. Another 30 min go by and nothing. Walked down to the desk was told they were on the way. After waiting 20 more minutes they called and asked my name and said hes bringing the bags up. Over an hour. The bell man told me when he brought my items there was a mix up and our cart was in the corner. Valet was a nightmare also was told 5 minutes, ended up waiting 45 min and the lady for valet said oh sorry mix up with your ticket, after we told them we will just go get our truck ourselves.
Stayed 2 nights in Jan 2025

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Except for Landshark Grill which was overpriced and not very good.
Stayed 1 night in Jan 2025

8/10 Good

Arleen, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean themed property. Except the ski valet, staff weren’t particularly friendly. We didn’t get housekeeping services 3 of the 6 nights. One drawer handle was broken and a shelf in the bathroom was tilted so stuff would roll off. But those things were minor for us. Room was fine otherwise.
Stayed 6 nights in Jan 2025

10/10 Excellent

Ana Teresa

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often because of the location, ease of parking & how nice the rooms are for our family.
Stayed 1 night in Jan 2025

8/10 Good

Michaella, Brentwood

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had an amazing stay at Margaritaville in South Lake Tahoe! The hotel has a fun, vibrant atmosphere that really sets the tone for a relaxing getaway. The staff was incredibly friendly and helpful, and the amenities were top-notch. Our room was spacious, clean, and beautifully decorated, with a cozy island vibe that made us feel right at home. The location is also perfect—close to the lake, shops, and restaurants, making it super convenient for exploring the area. The only small hiccups during our stay were with the bathroom. When I used the drain stopper to give my kids a bath, a ball of hair floated out, which was a bit unpleasant. Additionally, the toilet paper holder was coming loose from the wall. However, these minor issues didn’t detract from our overall experience, and everything else was absolutely perfect. We would definitely stay here again and highly recommend Margaritaville to anyone looking for a memorable and relaxing stay in South Lake Tahoe!
Stayed 1 night in Jan 2025

6/10 Okay

Justin Perry

Traveled with partner
Liked: Cleanliness, staff & service
For the most part, the resort was very enjoyable. Beautiful building with nice decor. Staff was helpful and quite friendly. The attendants who help you unpack/move your luggage were quick and kind. The breakfast ($20) was pretty good. The major issue with our stay was that our bathroom had a leak through the floor so that a small puddle kept forming in the middle of the room. Management quickly relocated us to a nicer room which we were thankful for. It was still unfortunate that we had to pack our stuff up again and move. Besides that, little bits of trash left in the room from previous stays, wobbly/failing handles on cabinets and sadly the heated pool was barely heated. Still pretty cold so we stayed in the hot tub. Against their own rules, children were still in the pool past 10pm. Valet/parking fees were unexpected but with no parking nearby, there is no other choice. Overall good stay but there were small troubles that were irritating in the moment. Hopefully, other hotel-goers and the resort themselves will read this review.
Stayed 3 nights in Jan 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient nice location location !!!
Stayed 1 night in Jan 2025

10/10 Excellent

Ramesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and helpful. Smooth check-in and valet service for vehicle parking. Hotel is in a great location close to the Heavenly gondola, casinos, equipment rentals and other dining options.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

SungMin, San Ramon

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
No early check-in and No late check-out available
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exelente
Stayed 1 night in Jan 2025

10/10 Excellent

Arbett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Jan 2025

6/10 Okay

Ambar, los angeles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was amazing, unfortunately the customer service was not. I arrived at the front desk and was not greeted nor acknowledged for a good 30 seconds. Even as I stood right in front of the employee. Once she was ready she was rude and not helpful at all. She didn’t even tell me about the $30 food credit. I was told upon check out from a different and nice employee about it. So thankfully I was able to use it.
Stayed 2 nights in Jan 2025

6/10 Okay

jose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
only thing i did not like ,it had no microwave any left iver food from local restaurants we could not warm up
Stayed 2 nights in Jan 2025

10/10 Excellent

Jesus

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located near the Heavenly Gondola, so it's very easy to walk there and take a ride up to the mountain. It's also close to all the restaurants and shops. On New Year's Eve, they offer lots of celebrations, including concerts, shows and fireworks.
Stayed 3 nights in Dec 2024

10/10 Excellent

nghia, san francisco

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time at Margaritaville and we loved the cleaned, value and service . We recommend this place for family and pets .
Stayed 2 nights in Jan 2025

8/10 Good

Pablo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Location is perfect !
Stayed 7 nights in Dec 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If check out is at 11am, then guest should be required to retrieve their cars by 11am. There should be no reason why someone check in that day can not valet their car at 1:30 in the afternoon.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected to see a bear in the lobby, like he used to be a few years ago, but we really like the hotel’s new theme. The amenities were top notch, especially the pool with. I love the decor, the atmosphere of the hotel was so relaxing and inviting.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Stayed 2 nights in Dec 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need load toilet paper at pool and lobby bathrooms
Stayed 1 night in Jan 2025

6/10 Okay

Issa

Traveled with family
Liked: Cleanliness, property conditions & facilities
We don't usually stay in four or five star hotels but this time I decided to treat my family it's only a one night. Upon arrival Valet was fast, it's Valet only parking BTW!!! Our luggage took 30 to 45 minutes to arrive to our room. Although the reservation was for the family they did not provide blankets and pillows for my kids, we tried calling and no answer had to walk myself down and ask the front desk. The shower did not have any shampoo or body wash also have to go down and ask for it in person. Upon leaving found that valet left my car lights in on position luckily the battery didn't die. We have to get to the buffet in 30 minutes before closing and they were not nice about that, besides the lady hovering over us so we can finish so she can clean up and leave.
Stayed 1 night in Jan 2025

2/10 Terrible

Shawn, Metairie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We arrived and they didn't have the two king beds we reserved, or a room with a sleeper sofa, and all the cots were loaned out so my son had to sleep on a hard love seat shorter than him and he's 12. The walls were paper thin so you heard everything from your neighbors. They said after people checked out the next day they would send a cot, but didn't and when we called about it they tried to charge us to rent a cot... You know so my son had a bed for the 3 person reservation for king beds, so we had to get the manager to waive the rental fee and we got a food credit that covered half the bill for the three of us to eat the breakfast buffet. Maybe a personal post peeve but the bathrooms do not have any fan, which became a real problem when we came from breakfast and the room smelled so bad we almost vomited. The shower was full of residue and had backed up making the room smell like sewage. Same thing happened in the neighbors rooms but don't know how many rooms total were affected. Even after maintenance good it all to go down we had to leave the room for open for hours to be able to stay in there. Also, the refrigerator didn't work so we called down and someone came and replaced it with one that smelled like old raw fish that when opened almost ran us out of the room so couldn't use it. The third day they replaced it with one that worked and didn't smell great but wasn't making us want to vomit. The room was the worst part about our vacation.
Stayed 5 nights in Dec 2024

10/10 Excellent

Harpreet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kids friendly, clean
Stayed 1 night in Jan 2025