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"Payment was commensurate to the room i got. TARI the receptionist was very helpful and accommodating. Location is walking distance to the entrance and along the way are shops for religious articles and restaurants. Safe to walk as the street to the hotel is frequented with people who are also on pilgrimage. "

"The manager whilst seemingly polite was inattentive and did not check the room booked was available. Offered alternative room that was not suitable but we had no choice but to take it. I was offered a refund but it was not forthcoming and still hasn’t been received. "

"Perfect place to stay in Lourdes. "

"Réservation de 3 nuits avec le programme de fidélité Hôtel.com.. problème à l’arrivée, la personne de l’accueil trouve une confirmation avec Expédia. Elle ne fait aucun effort pour comprendre et trouver une solution ! Heureusement hôtel.com dispose d’un chat en ligne qui ont finit par appeler l’hôtel pour expliquer comment il fallait faire.. accueil pas très aimable et pas d’indication sur l’état des lieux à l’arrivée ! Pas de bonjour non plus lors des passages par l’accueil. Sinon studio sympa...

"We loved the property manager! She went out of her way to help us in anyway she could! She gets 5 stars! "

"Location is perfect. Very close to grotto, sanctuary, market, etc. Property is very clean and staff is very friendly. No elevator or lift. Hard for senior guests to bring their luggage upstairs. "