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"Beautiful hotel in a great location "

"Very friendly service, good food and stylish interior "

"Hernán nos atendió excelentemente al llegar, nos recomendó lugares para cenar muy buenos. El hotel es impecable, su desayuno muy bueno. Buena velocidad de internet para teletrabajar."

"This Axel is relatively new. The rooms are well designed, the shower is very stylish. Ivan and his staff do their best to give a good client experience. Ivan checked me in and was extremely charming. There was an issue with another guest and they put things right promptly. My only little criticism is that the spa is small and nice but none of its facilities were warm enough, the spa, jacuzzi and steam all needed to be a few degrees warmer. Also the Axel in San Sebastián provided bathrobes and slippers at no extra cost and they were in the room, in Bilbao there is a charge but as the changing facility in the spa is small it would be better to also provide the robes and slippers in the rooms. Otherwise the hotel is beautifully appointed and a great location for the Old Town and a fifteen/twenty minute walk to the Guggenheim."

"Right in the middle of the old town with every shop or tapas bar you might need.. buses and metro a walk away.. Airport 20 minutes by bus every 15 minutes.."

"I had a wonderful stay, thanks to a wonderfully-maintained property and welcoming staff"

"Beautiful hotel with great service. Views from rooftop restaurant are spectacular."

"It's a very nice hotel in the center of Bilbao. Breakfast was perfect. Ideal for a weekend in Bilbao."

"This is a lovely boutique hotel. Friendly helpful staff and readily accessible to both, the old city and the newer city. Best of all, it was a 5 minute walk across a bridge from the our arrival train station. Note: for those with sensitive skin like me, I put a t-shirt over my pillow to stop the reaction from the scented detergent/dryer chemicals."