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Viewline Resort Snowmass, Autograph Collection

4.0 star property
Ski-in/ski-out resort with an outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viewline Resort Snowmass, Autograph Collection

Outdoor pool
Premium bedding, pillowtop beds, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; American cuisine
Suite, 2 Bedrooms, Mountain View | Premium bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Free airport shuttle
  • Parking available
  • Breakfast available
The price is AED 2,026
AED 2,469 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View, Slope side

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Mountain View, Slope side

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Suite, 1 Bedroom, Balcony

Classic Suite, 1 Bedroom, Balcony | Living room | 55-inch LCD TV with digital channels, TV, Netflix

Classic Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Sofa bed
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | Living room | 55-inch LCD TV with digital channels, TV, Netflix

Premium Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
Sofa bed - double
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mountain View, Slope side

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Mountain View, Slope side

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Resort View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom, Resort View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Sofa bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Valley View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Valley View

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (View)

Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed (View)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Valley View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Valley View

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (View)

Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds (View)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 Bedroom, Mountain View

Signature Suite, 1 Bedroom, Mountain View | Living room | 55-inch LCD TV with digital channels, TV, Netflix

Signature Suite, 1 Bedroom, Mountain View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
  • 93 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms (View)

Suite, 2 Bedrooms (View) | Living room | 55-inch LCD TV with digital channels, TV, Netflix

Suite, 2 Bedrooms (View)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
2 bedrooms
  • 111 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (View)

Suite, 1 Bedroom (View) | Living room | 55-inch LCD TV with digital channels, TV, Netflix

Suite, 1 Bedroom (View)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Premium bedding
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms, Mountain View

Suite, 2 Bedrooms, Mountain View | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillowtop bed
  • 167 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

Similar properties

Front of property - evening/night

Wildwood Snowmass

Pool
Hot Tub
Pet friendly
Free WiFi
5.4 out of 10, (1000)
The price is AED 823
AED 1,032 total
includes taxes & fees
20 Jan - 21 January 2025
Wildwood Snowmass

About the neighborhood

Map
100 Elbert Lane, Snowmass Village, CO, 81615

What's nearby

  • Snowmass Mountain - 1 min walk - 0.0 km
  • Snowmass Sports - 1 min walk - 0.0 km
  • Snowmass Ice Age Discovery Center - 3 min walk - 0.3 km
  • Snowmass Mall - 5 min walk - 0.5 km
  • Buttermilk Mountain - 30 min drive - 16.4 km

Getting around

  • Aspen/Pitkin County Airport (ASE) - 15 min drive

Restaurants

  • ‪Buttermilk Mountain - ‬15 min drive
  • ‪Fuel Coffee - ‬2 min walk
  • ‪Up 4 Pizza - ‬32 min drive
  • ‪Gwyn's High Alpine Restaurant - ‬13 min walk
  • ‪Venga Venga Cantina & Tequila Bar - ‬1 min walk

About this property

Viewline Resort Snowmass, Autograph Collection

Upscale resort revitalized in 2022 and located near Snowmass Mall
Located close to Maroon-Snowmass Trailhead, Viewline Resort Snowmass, Autograph Collection provides a free roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this resort offering ski-in/ski-out access, downhill skiing, and a ski shuttle. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. Enjoy the 24-hour gym, as well as activities like archery and snowboarding. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and 2 bars.
You'll also find perks like:
  • An outdoor pool
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and a water dispenser
  • A porter/bellhop, luggage storage, and tour/ticket assistance
Room features
All 254 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and tubs or showers
  • 55-inch HDTVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, recycling, and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 30 per day)
  • Uncovered valet parking on site (USD 50 per day; includes in/out privileges)
  • Free roundtrip airport shuttle from 5:00 AM - 11:30 PM
  • Airport shuttle on request
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 20-40 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Stark's Alpine Grill
  • Viewline Lobby Bar
  • First Chair

Things to do

  • 24-hour fitness center
  • Archery
  • Bike storage
  • Downhill skiing
  • Outdoor pool
  • Snowboarding

Family friendly

  • Free cribs/infant beds
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (28900 square feet of space)
  • Meeting rooms - 12

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 38
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - January 2022
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 100.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 50.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Concierge service
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Ski storage

We have included all charges provided to us by the property.

This property charges a resort fee of USD 15 from April 15 to November 22 and USD 30 from November 23 to April 14.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 40 per person
  • Uncovered self parking fee: USD 30 per day
  • Uncovered valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Snowmass Resort
Snowmass Westin
Snowmass Westin Resort
Westin Resort Snowmass
Westin Snowmass
Westin Snowmass Resort
Silvertree Hotel Snowmass Village
The Silvertree Hotel And Conference Center
The Silvertree Hotel Snowmass Village
Westin Snowmass Resort Snowmass Village
Westin Snowmass Snowmass Village
The Silvertree Hotel And Conference Center
Silvertree Hotel Snowmass Village

Frequently asked questions

Does Viewline Resort Snowmass, Autograph Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Viewline Resort Snowmass, Autograph Collection?

As of 22 December 2024, prices found for a 1-night stay for 2 adults at Viewline Resort Snowmass, Autograph Collection on 5 January 2025 start from $622.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viewline Resort Snowmass, Autograph Collection pet-friendly?

Yes, this resort allows dogs (limit 2 total). There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Viewline Resort Snowmass, Autograph Collection?

Self parking is available for USD 30 per day. Valet parking is available for USD 50 per day.

What time is check-in at Viewline Resort Snowmass, Autograph Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Viewline Resort Snowmass, Autograph Collection?

Check-out is at 11 AM.

Does Viewline Resort Snowmass, Autograph Collection provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5:00 AM–11:30 PM on request.

Where is Viewline Resort Snowmass, Autograph Collection located?

Located in the mountains, this Snowmass Village resort offers ski-in/ski-out access within 3 mi (5 km) of Snowmass Mall and Maroon-Snowmass Trailhead and close to winter sports such as cross-country skiing and skiing lessons. Silver Queen Gondola and Buttermilk Mountain are also within 12 mi (20 km).

Viewline Resort Snowmass, Autograph Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 40 out of 92 reviews" "
Rating 8 - Good. 21 out of 92 reviews" "
Rating 6 - Okay. 9 out of 92 reviews" "
Rating 4 - Poor. 13 out of 92 reviews" "
Rating 2 - Terrible. 9 out of 92 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re going to visit Aspen, stay here. Great for beginner skiers. Very small, intimate area with local shopping and dining. No reason to go off site for much. Free and convenient access to downtown Aspen if you want a change in scenery.
Stayed 3 nights in Dec 2024

8/10 Good

Lounia

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff was friendly. The room was very nice. My only complaint would be that the towels were dingy and the robe had a stain on it. I would suggest for them to get better laundry supplies or replacing the towels more frequently. Other than that I enjoyed my stay. But fyi bring your own towels
Stayed 2 nights in Dec 2024

4/10 Poor

Manish

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Booked the mountain suite but realized they didn’t give us the mountain view suite in the morning. Paid extra for nothing
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Nov 2024

8/10 Good

Angel face

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The shuttles to Aspen were free of charge and the routes were easy to navigate.
Stayed 5 nights in Nov 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed are stay
Stayed 1 night in Oct 2024

6/10 Okay

Renjith, Missouricity Tex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room easy check in
Stayed 1 night in Oct 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I 1st want to say the hotel is beautiful! The spa was wonderful- did 2 treatments. The room was very nice and quiet. All that being said the BIG PROBLEM that we had was we were not staying here for 1 night as in (we needed a hotel room for a business meeting or something). We stayed here as part of our vacation. The very day we checked in, the front desk told us that most everything had closed for the season break. Including the steakhouse restaurant in the hotel!!! Are you kidding me?! That restaurant only served breakfast and was totally understaffed. The service was not up to par and the few employees looked stretched thin. We only ate there once. The lobby bar had/offered…well bar food. We had to and did go to Aspen (20 minutes drive) for the rest of our meals. What a pain in the ass! I completely understand seasonal places but there should have been a clear notification of such with this hotel AND with EXPEDIA.com when choosing this hotel. I would have booked a different hotel in a different location had I’d known. Therefore I have to say my experience and stay was below average at best!! Mike - Nashville.
Stayed 3 nights in Oct 2024

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings are beautiful! The problem was mostly through hotels.com not at the resort. The only issue was a very loud a/c fan. We had to get a box fan and open the door. Glad it wasn’t snowing
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aspen Music Festival
We came for the music festival. the valet when we arrived was super helpful. We were on the 6th floor, so you have to go up a few stairs, but he helped us get all of our luggage, chairs (for the festival), etc. up the stairs and into our room. Wonderful place. Loved the fact that the hotel property is right on the ski run. Tons of dogs, which we love. Loved the place and how friendly, helpful and attentive all of the employees were. We'll be back.
Stayed 4 nights in Aug 2024

2/10 Terrible

Kylah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0 stars because I booked through Expedia. CLEARLY states on my reservation I had until August to cancel for free. I canceled in May. Turns out, they never canceled it with the hotel, cited hotel policies and I’m out $600 solely because I used Expedia. You read that right. SIX HUNDRED DOLLARS. You will get partially refunded, even if they claim it’s free. BE WARNED AND BOOK DIRECT THROUGH THE HOTEL! Total scam.
Stayed 3 nights in Aug 2024

6/10 Okay

Ashley

Traveled with family
Disliked: Staff & service
We had some issues at check-in and were double charged. I am waiting for some of it to fall off our credit card like I was promised. Lobby and bar area is great. Outdoor amenities such as the pool are dated, but overall we had a nice time as a family.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the summer if you are in the area for hiking/ backpacking. So many close amazing trails!
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, room comfort
A/C Broken in Over 200 Rooms
No A/C. No one would answer the front desk phone. Had to keep walking back and forth from room to lobby. Never resolved issue. Had to use a box fan.
Stayed 2 nights in Aug 2024

4/10 Poor

Alexandra

Business traveler
Disliked: Cleanliness, staff & service
The service was terrible and also the food in the restaurant was very average
Stayed 6 nights in Jul 2024

4/10 Poor

John

Disliked: Staff & service
the a/c didn't work for the entire stay, yet the front desk kept telling me that it would be fixed any minute
Stayed 4 nights in Aug 2024

2/10 Terrible

Jennifer

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Pamela

Stayed 4 nights in Aug 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashfaque

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quite and good customer service and good breakfasr
Stayed 2 nights in Aug 2024

10/10 Excellent

helena

Stayed 2 nights in Jul 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel layout was confusing. You need bread crumbs to find your way around but overall it was nice and shops were convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024