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The Quay Hotel Lavender

3.0 star property
Hotel with free parking, near Bugis Street Shopping District

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Quay Hotel Lavender

Interior
Exterior
Property entrance
Property entrance
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Room

The Quay Hotel West Coast

Parking included
Free WiFi
Restaurant
Air conditioning
7.2 out of 10, Good, (118)
The price is AED 279
AED 339 total
includes taxes & fees
22 Dec - 23 Dec
The Quay Hotel West Coast

About the neighborhood

Map
Lavender Street, 139, Singapore, SIN, 338739

What's nearby

  • Mustafa Centre - 11 min walk - 0.9 km
  • Bugis Street Shopping District - 14 min walk - 1.2 km
  • Orchard Road - 5 min drive - 4.2 km
  • Marina Bay Street Circuit - 5 min drive - 3.5 km
  • Marina Bay Sands Casino - 6 min drive - 4.6 km

Getting around

  • Bendemeer MRT Station - 4 min walk
  • Kempas Baru Station - 33 min drive
  • Seletar Airport (XSP) - 21 min drive

Restaurants

  • ‪Cheng Mun Chee Kee Pig Organ Soup - ‬2 min walk
  • ‪Chye Seng Huat Hardware - ‬2 min walk
  • ‪Kok Kee Wanton Noodles - ‬2 min walk
  • ‪Prince Noodles - ‬2 min walk
  • ‪Lola Faye Cafe - ‬2 min walk

About this property

The Quay Hotel Lavender

Hotel near Bugis Street Shopping District
Located close to Mustafa Centre, The Quay Hotel Lavender provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk, a front-desk safe, and concierge services
  • An elevator and luggage storage
Room features
All 105 rooms boast comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Petite Menu

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Aqueen Hotel Lavender
Aqueen Lavender
Aqueen Lavender Hotel Singapore
Aqueen Lavender Singapore
Hotel Aqueen Lavender
Lavender Aqueen Hotel
Aqueen Hotel Lavender Singapore
Aqueen Hotel Lavender

Frequently asked questions

Is The Quay Hotel Lavender pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Quay Hotel Lavender?

Self parking is free at this property.

What time is check-in at The Quay Hotel Lavender?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at The Quay Hotel Lavender?

Check-out is at noon.

Where is The Quay Hotel Lavender located?

Located in Kallang, this hotel is within a 15-minute walk of City Square Mall, Mustafa Centre, and Bugis Street Shopping District. Orchard Road and Gardens by the Bay are also within 3 mi (5 km). Bendemeer MRT Station is only a 4-minute walk and Lavender Station is 10 minutes.

The Quay Hotel Lavender Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 47 out of 266 reviews" "
Rating 8 - Good. 96 out of 266 reviews" "
Rating 6 - Okay. 72 out of 266 reviews" "
Rating 4 - Poor. 30 out of 266 reviews" "
Rating 2 - Terrible. 21 out of 266 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Allagan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Good and private
Stayed 2 nights in Nov 2020

8/10 Good

Boon hui

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room assigned to me. Spacious
Stayed 1 night in Nov 2020

10/10 Excellent

Allagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Boon hui

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Boon hui

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Adeline, Singapore

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The back of the door and carpet is so dirty that I can see the dirt from the corner of the room. Aircon is so dusty and the wall all is not furnished well
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up !
All good except no carpark for guests...
Stayed 1 night in Mar 2020

10/10 Excellent

Tey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good👍
All staff very helpful and nice specialist the customer service Joviel very helpful and nice person.
Stayed 2 nights in Feb 2020

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointing stay!
Pros: Room was decent size enough for 1 pax. Basic necessities were provided. Cleanliness done by the housekeeping team on a daily basis was meeting expectation. Cons: First entry into the room with musky smell originating from the toilet. The small ventilation fan and wet soaked bath curtains were the reason. Since this is a single bed, the layout of this type in this hotel are just beside the lifts. You’ll hear the working mechanism sound of the lifts going up and down until the late night and beyond. The layout and design of this is simply not reasonable and purely for the sake of maximising the room capacity for profit. Any request for a room change will be an upgrade and a small fee for each night will be imposed. Ridiculous. The aircon is wacky. When you’re set the speed and temperature, it gets cold but after a long time, it will just operate in economical mode or power saver mode making the room stuffy and warm again. Readjustment again seems to do the trick but it’s annoying.
Stayed 4 nights in Feb 2020

6/10 Okay

Thomas

Liked: Staff & service
ok for a short stay
Hotel staff, especially Peter and David on a night were lovely and really helpful, helped move us rooms and helped find a missing item we had left. Overall, it was ok for a quick trip to Singapore as the place Is so expensive anyway - its a quick walk to the city mall and a quick walk to the train station. However, we found that the rooms were outdated, single glazing glass meant you could hear everything from birds to builders at 5am. Unfortunately we left the room each morning covered in bug bites and the bed and pillows were the most uncomfortable things I’ve ever slept on. Also other hotel goers were incredibly rude and would shout outside their rooms from am to 12am daily - obviously the hotel and staff are not at fault. However, it is a basic, budget hotel and it is in a convenient location, for a quick one or two night stay it is ok.
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Too loud. People in other rooms were keep slamming the doors and constantly talking to each other loudly until 2 am in the morning. Finally I had to call the receptionist to tell them to be quit.
Stayed 1 night in Nov 2019

4/10 Poor

Dung

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 7 nights in Sep 2019

10/10 Excellent

Jayshendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality and Affordable!
It was my first time staying at the Aqueen Lavender and it was the best place I could possibly have stayed in for my budget. As a solo traveler, the room was appropriately sized and I stayed in full comfort. Housekeeping service was excellent! One of the best aspects was the location: less than 5 minute walking distance to Bendemeer MRT station (Downtown Line), Lavender MRT, and various bus stations, all of which connected me quite quickly to the tourist attraction spots and the CBD area. This hotel is as centrally located as you can get! Very easy for first-time visitors to Singapore who want to stay closer to central. All the staff members were very friendly and assisted me as best possible, whether it was directions, special needs, etc. Maximum score for me! Thank you, Aqueen Lavender!
Stayed 5 nights in Aug 2019

8/10 Good

Ice

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I can't expect too much out of a reasonable price. The interiors were outdated and some corners of the room that may not be always apparent to the housekeeping were taken for granted (in short it was a little dirty but not completely). Nevertheless, it was alright for a one night stay.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Decent valuable for price
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Not comfortable lot of road noise
The room was small not clean and had lot of road noise as the windows are not sound proof
Stayed 1 night in Jul 2019

6/10 Okay

ravi

Liked: Staff & service
Budget stay for business travel.
This is a good hotel for value of money. I traveled for business purposes and found the room to be very small. When I upgraded to the King bed room the space was not an issue. Internet speed is very good. Manage your breakfast time appropriately. Breakfast choice is limited but very well prepared. Service is excellent. The best part is the area based restaurants and hawker stalls. All great quality food.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to get to with ample parking spaces all around at night
Stayed 1 night in May 2019

6/10 Okay

Gerard

Disliked: Property conditions & facilities, room comfort
Staycation
Pricing similar to a 3.5 star hotel but conditions not up to standard.
Stayed 12 nights in Apr 2019

2/10 Terrible

WongLW

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
The staff is rude and not welcoming at all. The toilet shower is so small The cabinet below the sink is rotten
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Location was near MRT At major intersection. Easy walk to some tourist sites. Food near at hand.
Stayed 7 nights in Mar 2019

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management very helpful.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping mall and metro.helpful staff.room was comfortable.washroom was a little small but we had all we wanted.i have no complains.
Stayed 2 nights in Feb 2019

6/10 Okay

Irma Intan Ezliena

Disliked: Property conditions & facilities, room comfort
the room is terribly so small and it's difference from our experience stay in same hotel last 2 years.
Stayed 1 night in Mar 2019