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Santa Grand Hotel Chinatown

2.5 star property
Hotel with a 24-hour front desk, near Gardens by the Bay

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Santa Grand Hotel Chinatown

Business center
Deluxe Double Room | In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
Superior Double Room | Bathroom | Shower, hair dryer
Check-in/check-out kiosk

Reviews

5.8 out of 10

Popular amenities

  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, free WiFi

Superior Double Room

  • Sleeps 2

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, free WiFi

Standard Single Room

  • Sleeps 1

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, free WiFi

Deluxe Double Room

  • Sleeps 2

View all photos for Family Triple Room

Family Triple Room | In-room safe, desk, free WiFi

Family Triple Room

  • Sleeps 3

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Exterior
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Pool
Kids pool
Parking included
Free WiFi
8.4 out of 10, Very Good, (949)
The price is AED 512
AED 614 total
includes taxes & fees
19 Oct - 20 Oct
Hilton Garden Inn Singapore Serangoon

About the neighborhood

Map
20 Trengganu Street, Singapore, 058479

What's nearby

  • Raffles Place - 12 min walk
  • Merlion - 19 min walk
  • Marina Bay Sands Skypark - 4 min drive
  • Marina Bay Sands Casino - 4 min drive
  • Orchard Road - 6 min drive

Getting around

  • Chinatown Station - 3 min walk
  • JB Sentral - 27 min drive
  • Seletar Airport (XSP) - 26 min drive

Restaurants

  • ‪Chinatown Food Street - ‬1 min walk
  • ‪Yum Cha Restaurant - ‬1 min walk
  • ‪Chinatown Seafood Restaurant - ‬1 min walk
  • ‪Backstage Bar - ‬1 min walk
  • ‪Yi Xin Vegetarian Food - ‬1 min walk

About this property

Santa Grand Hotel Chinatown

Hotel near Marina Bay Sands Skypark
Close to Raffles Place and Merlion, Santa Grand Hotel Chinatown provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.
Additional perks include:
  • Luggage storage, concierge services, and smoke-free premises
  • A front-desk safe and a 24-hour front desk
Room features
All guestrooms at Santa Grand Hotel Chinatown offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Santa Chinatown Singapore
Santa Grand Hotel Chinatown Hotel
Santa Grand Hotel Chinatown Singapore
Santa Grand Hotel Chinatown Hotel Singapore

Frequently asked questions

How much is parking at Santa Grand Hotel Chinatown?

Santa Grand Hotel Chinatown doesn't offer parking.

What time is check-in at Santa Grand Hotel Chinatown?

Check-in begins at 2:00 PM.

What time is check-out at Santa Grand Hotel Chinatown?

Check-out is at noon.

Where is Santa Grand Hotel Chinatown located?

Located in Downtown Singapore, this hotel is within a 15-minute walk of Chinatown Heritage Center and Raffles Place. Merlion and Bugis Street Shopping District are also within 1 mi (2 km). Chinatown Station and Maxwell Station are within a 5-minute walk.

Santa Grand Hotel Chinatown Reviews

Reviews

5.8
Rating 10 - Excellent. 2 out of 68 reviews" "
Rating 8 - Good. 16 out of 68 reviews" "
Rating 6 - Okay. 28 out of 68 reviews" "
Rating 4 - Poor. 15 out of 68 reviews" "
Rating 2 - Terrible. 7 out of 68 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Keith

Liked: Cleanliness, staff & service

6/10 Okay

Jimmy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

John, Perth Australia

Disliked: Property conditions & facilities, room comfort
Only for a lone traveller
The best thing about this hotel is the location I do not believe I warrants a 3 star rating because the rooms are too small and I would have not stayed if I was travelling with a partner.

6/10 Okay

jamie, Perth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a let down
Rather dirty especialy the bathroom bed like concrete and service well there was none we asked for directions to money changers and guy at reception shrugged his shoulders and says don't know somewhere out there and point to street. Chinatown itself beautiful

10/10 Excellent

Salvador, Davao City, Philippines 8000

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart Hotel
We had an excellent stay in Santa Grand Hotel, we liked a quite one, simple and room services.It is accessible and at the heart of the city, in fact I recommended it to my relatives and friends for their stay when they ever visit Singapore in the near future.

8/10 Good

SANTHUSH, Townsville, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than adequate
I and my mother stayed overnight in separate rooms at this hotel in August 2015. We paid approximately $60 Autralian dollars for each single room. The room sizes were small, the same as I have found in one other cheap hotel in Singapore. The bathroom was very small as well, with the toilet and the shower extremely close together. However, the room and the toilet/shower were clean and were adequate for an overnight stay. This hotel is in a sort of red light district, with several massage parlours next to this hotel and down this street. I rate it 4 out of 5 for an overnight stay.

2/10 Terrible

Sharon, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a very musty smell.

6/10 Okay

Michael, London

Liked: Cleanliness
In the heart of Chinatown
Right in the heart of Chinatown, it is an ok hotel. Facilities were basic and my single room was very small. But it did the job, the bed was comfy and the air con worked well.

4/10 Poor

Eun ho

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Jagath, rathnapura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
The services provided by the Santa Grand Hotel was very good during our stay from 21 June 2015 to 28 June 2015.Location, room condition, cleanliness are very good. thanks for the corporation of the hotel staff.

6/10 Okay

Verified traveler

8/10 Good

BILAL AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in china town
I stayed at Santa grand for 3nights I feel very comfortable because 1st one is the excellent location MRT just walk a minute the second one is chains market shaping centre because Singapore is very expensive and if you check china town you definitely say the China town is cheap and third one is food steer and about hotel management is good very cooperative night shift also by all means Santa grand is excellent

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

8/10 Good

Joseph

Liked: Staff & service, room comfort

4/10 Poor

Wee Kie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

David

Disliked: Room comfort

6/10 Okay

Laurence, Angeles City

Liked: Cleanliness, room comfort
Disliked: Staff & service
Cheap but decent in a GREAT location
A solid value. Dirt cheap but decent. No shared bathrooms. Air Con only goes down to 18. I prefer 16. Also, adult websites are blocked. Same with gambling sites. So you have to have a VPN. This is not the case with other hotels in the area. Location in the heart of Chinatown is fantastic.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place To Stay
Overall is good, especially love the location which pretty convenience.

6/10 Okay

Clement, Paris

Disliked: Staff & service, room comfort
Good enough to sleep. No more.
Fair

10/10 Excellent

Abigail, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Staff were friendly and helpful. They also offer discounted tickets to attractions. Location was in the heart of Chinatown and literally 2 min away from the MRT. The location is very central to many different attractions and so close to Sentosa Island. I would definitely recommend it to any traveller looking for a great location and affordable rates.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Over priced and very old hotel.
the hotel star rating is wrong. The staff was okay. The place is dirty and old.

4/10 Poor

Melvin, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Service EVER
Other than the surrounding shops since its at Chinatown that is worth the value, other than that it's a negative x3 especially the service. Definitely not going to stay another time for my next trip.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Just Dark
The room was dark, the hallway was dark, it was dark everywhere in this hotel.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Convenient to downtown Singapore.
Adequate except for internet access, which was slow and intermittent.