6/10 Okay
Anca
16 December 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
More underwhelming than expected… was under the impression that 4* means higher end look and feel but this was not the case.
The walls are incredibly thin, i could hear the next door shower/toilet as if it was at the end of my bed.
As part of their sustainability endeavours they have gotten rid of paper based comms which is great but there is no Do Not Disturb signs so housekeeping was disturbing at 9am through no fault of their own, the hotel management should take care of this, considering the rooms have stairs, i wasn't getting out of bed to answer the door, which made the situation even noisier 😄
The food is average at best.
The xmas decorations are a random mix.
The pool and gym areas are super small, just a tickbox exercise and dont seem looked after.
The whole place has a dated vibe.
The staff was very nice and helpful, from the reception to breakfast and cleaning and i even got a free upgrade and early checkin which was great.
Anca
Stayed 2 nights in Dec 2024