6/10 Okay
Atinuj
Business traveler
3 February 2025
Liked: Cleanliness, property conditions & facilities
I booked a normal room that was upgraded to a loft. I have stayed in their loft before with the bed being downstairs with the bathroom however, this time I got a loft with the bed upstairs in the bathroom downstairs. So I asked to get the original room that I booked for but they said that everything is booked up. So instead of getting upgraded, I was actually being put in a room that no one booked. I insisted that I do not want a room that I have to climb down to use the bathroom so they managed to get a room for me, but I have to wait until much later to do it. I had a meeting to go to, so I use the loft room that I got “upgraded” to freshen up, went back out for my meetings and came back close to midnight to move to a new room. They gave me to drink coupons and extended my checkout time though.
Atinuj
Stayed 3 nights in Jan 2025