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Hotel Chancellor@Orchard

3.5 star property
Hotel with a 24-hour front desk, a short walk to Orchard Road

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Chancellor@Orchard

Outdoor pool
Outdoor banquet area
Lobby
Exterior
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping
The price is AED 382
AED 475 total
includes taxes & fees
18 Jan - 19 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, soundproofing, free WiFi

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
Desk
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Premier Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Premier Double or Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
Desk
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
Desk
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Hotel Grand Central

Pool
Kids pool
Free WiFi
Restaurant
7.0 out of 10, Good, (655)
The price is AED 393
AED 489 total
includes taxes & fees
31 Jan - 1 February 2025
Hotel Grand Central

About the neighborhood

Map
28 Cavenagh Road, Singapore, 229635

What's nearby

  • Orchard Road - 6 min walk
  • Fort Canning Park - 13 min walk
  • Bugis Street Shopping District - 18 min walk
  • Mustafa Centre - 4 min drive
  • Marina Bay Sands Casino - 5 min drive

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 34 min drive
  • Singapore Changi Airport (SIN) - 27 min drive

Restaurants

  • ‪Bistro, Chancellor - ‬1 min walk
  • ‪Shinjuku Japanese Restaurant - ‬1 min walk
  • ‪Simply Peranakan Cuisine - ‬1 min walk
  • ‪Bistro Du Le Pin - ‬1 min walk
  • ‪Tha Siam Thai Kitchen - ‬1 min walk

About this property

Hotel Chancellor@Orchard

Hotel near Orchard Road
Near Bugis Street Shopping District, Hotel Chancellor@Orchard provides a terrace, a garden, and a playground. The on-site restaurant, Bistro@Chancellor, offers breakfast, lunch, and dinner. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • A vending machine, tour/ticket assistance, and a front-desk safe
  • A 24-hour front desk, 4 meeting rooms, and luggage storage
Room features
All 488 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: SGD 20 for adults and SGD 15 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator (on request)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator (on request)

More

  • Desk
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 20 for adults and SGD 15 for children
  • Self parking fee: SGD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Frequently asked questions

Does Hotel Chancellor@Orchard have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Chancellor@Orchard pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chancellor@Orchard?

Self parking is available for SGD 10 per day.

What time is check-in at Hotel Chancellor@Orchard?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Chancellor@Orchard?

Check-out is at noon.

Where is Hotel Chancellor@Orchard located?

Located in Orchard, this hotel is within 1 mi (2 km) of Orchard Road and Bugis Street Shopping District. Gardens by the Bay and Marina Bay Sands Casino are also within 3 mi (5 km). Somerset Station is 6 minutes by foot and Dhoby Ghaut Station is 8 minutes.

Hotel Chancellor@Orchard Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 86 out of 549 reviews" "
Rating 8 - Good. 217 out of 549 reviews" "
Rating 6 - Okay. 157 out of 549 reviews" "
Rating 4 - Poor. 57 out of 549 reviews" "
Rating 2 - Terrible. 32 out of 549 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Khin Me Me

Liked: Cleanliness, staff & service, property conditions & facilities
Good I Like
Stayed 1 night in Dec 2024

6/10 Okay

MOHAMMAD REZA

Liked: Staff & service
Average hotel but good location
Stayed 9 nights in Nov 2024

10/10 Excellent

Murali

Liked: Cleanliness, staff & service
Very centrally located.
Stayed 7 nights in Nov 2024

10/10 Excellent

Mahmood

Traveled with family
Excellent and very helpful people work there , front desk Sunil and even the porter man Mr Sayed to each team member of this hotel are just beyond excellent.
Stayed 2 nights in Nov 2024

8/10 Good

Nikhil

Liked: Staff & service
Pleasant and comfortable and well located Courteous and efficient staff Only things is facilities are minimal , no fitness centre etc , considering the price But overall a nice stay and I would surely stay here again in future visits
Stayed 3 nights in Oct 2024

2/10 Terrible

Jecy

Stayed 1 night in Sep 2024

10/10 Excellent

chun wah

Stayed 4 nights in Sep 2024

8/10 Good

Thanthong

Liked: Cleanliness, staff & service, property conditions & facilities
Good place good area walking distance
Stayed 4 nights in Aug 2024

2/10 Terrible

Iain

Disliked: Cleanliness, property conditions & facilities
No toilet paper on arrival. Reception toilets were very dirty. Mattress was hard and very uncomfortable. Glad we never stayed any more nights. Would have asked for a refund. 😖
Stayed 1 night in Jul 2024

2/10 Terrible

Andy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pretty old and some of its facilities doesn't seem to be maintained.
Stayed 2 nights in Jun 2024

6/10 Okay

Margaret

Liked: Cleanliness, property conditions & facilities
The property is nothing fancy. The room was ordinary. Only gave us 2 creamers and 2 tea bags in the room which is not enough for people like us who want hot drinks in the afternoon, evening and breakfast time. There is no nice lounge to relax in. No breakfast is provided.
Stayed 1 night in May 2024

8/10 Good

Sui Chee

Stayed 1 night in Apr 2024

8/10 Good

Elouise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2024

6/10 Okay

William

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient to Orchard road Hotel in poor condition - needs renovation
Stayed 4 nights in Mar 2024

2/10 Terrible

Robyn

Disliked: Cleanliness, amenities, property conditions & facilities
We booked this room before leaving the airport When we arrived they said they had no booking even though we had the confirmation from wotif. The hotel would not check us in … after 2 hours they said they would check us in if we sign a piece of paper saying that if the confirmation didn’t go through we would pay x amount … $55 more then wotif. It was 11:30 at night by now and we had been flying 9 hours before so we agreed Management said for our inconvenience they would give us free breakfast .. thank you we said…The luggage trolly had our luggage on it in the foyer but the luggage guy would not take it to the room for us … he said we could take the Tilly with us but needed to bring it back down once we were done … we did not take it back down …. we went to our room and contacted Wotif … Wotif did all they could and finally rang the hotel and sorted it all out … it was 1am by this stage …. The hostel then rings our room and said yes we got your confirmation so now the complimentary breakfast was cancelled …..We couldn’t believe it ! The room was very tacky bed was hard tv didn’t work no complimentary water and you had to step up and over a large bath to get into the shower that had a nozzle you had to hold as it would not stay in the holder and there was mild in the shower. in the morning we found an envelope under the door saying that a complimentary breakfast was now available to us again …. We could not get out of this hotel quick enough ….
Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
One Nights stay
After booking a nights stay at Hotel Chancellor i felt a bit aprihensive after reading some reviews. So here is my opinion. The hotel checking staff were lovley, friendly and helpful. Yes the hotel is a bit dated,, and she has a few battle scars for her age, but don't we all? 😁 The room was clean and comftable, Aircon worked excellent. The shower had GREAT preasure. Free Wifi works well. if you want a modern, renovated hotel, expect to pay more. Hotel Chancellor is all you need for the price you are paying.
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

8/10 Good

Renato

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is around shopping district
Stayed 1 night in Nov 2023

8/10 Good

PAUL

Liked: Cleanliness, staff & service, amenities
great location ....shops, restaurants and transport
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Location is convenient with lots of shopping, food, and public transport options within walking distance. However, the hotel itself is quite disappointing. There was a weird stench in the room once I opened the door. I found a piece of hair on one of the pillowcases. I left my carry-on sized suitcase with the concierge during check-out and was given a tag to claim it later. When I arrived again in the evening, there was no one at the luggage counter, but my suitcase was left unattended in front of the counter. I helped myself to my suitcase, sat in the lobby for 10 minutes and no one even asked about it. I couldn't help but think that anyone could've walked in during the day and walked out with my suitcase. Needless to say, I'm quite disappointed with my experience at this hotel.
Stayed 1 night in Oct 2023

8/10 Good

Bakram

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Average
It was an ordinary stay. Service was slow especially at check-in.. short of staff when I arrived.. later ok.. Room is fairly clean n comfy..
Stayed 1 night in Sep 2023

8/10 Good

Claudia

Stayed 1 night in Sep 2023

6/10 Okay

Lucian

Stayed 1 night in Jul 2023

8/10 Good

KETAN

Liked: Staff & service
Disliked: Property conditions & facilities
Location and price was the reason for my booking this property Staff was very helpful The room was smelly and possibly with bed bugs
Stayed 1 night in Jun 2023

2/10 Terrible

Puja

Business traveler
Disliked: Staff & service, property conditions & facilities
The staff is extremely rude and unaccomodating. The hotel feels like a railway platform.
Stayed 2 nights in May 2023