See all properties
Save

Hotel Bencoolen@Hong Kong Street

4.0 star property
Hotel with free parking, a short walk to Raffles Place

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Bencoolen@Hong Kong Street

Outdoor pool
Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Exterior
Lobby
Loft Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
The price is AED 492
AED 590 total
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Garden Queen (New Wing)

Highlights

Yard
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bathrooms
Separate bathtub and shower
Rainfall showerhead
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Free bottled water
Minibar
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Suite

Loft Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Loft Suite

Highlights

Balcony
Separate dining area
Air conditioning
Smart TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Room

Premier Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Premier Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Free bottled water
Minibar
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Executive Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Coffee/tea maker
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Free bottled water
Minibar
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Executive Twin Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Coffee/tea maker
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Twin Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Free bottled water
Minibar
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Superior Queen (New Wing)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Free bottled water
Minibar
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Premier King (New Wing)

Executive Premier King (New Wing) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Executive Premier King (New Wing)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Free bottled water
Minibar
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Mercure ICON Singapore City Centre
Pool
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very Good, (357)
The price is AED 443
AED 531 total
includes taxes & fees
28 Nov - 29 Nov
Mercure ICON Singapore City Centre

About the neighborhood

Map
47 Hongkong Street, Singapore, 059685

What's nearby

  • Raffles Place - 6 min walk
  • Merlion - 14 min walk
  • Marina Bay Sands Skypark - 3 min drive
  • Marina Bay Sands Casino - 4 min drive
  • Orchard Road - 4 min drive

Getting around

  • Clarke Quay Station - 4 min walk
  • JB Sentral - 50 min drive
  • Seletar Airport (XSP) - 23 min drive

Restaurants

  • ‪Punch - ‬1 min walk
  • ‪Un-Yang-Kor-Dai - ‬1 min walk
  • ‪Foc by Nandu Jubany - ‬1 min walk
  • ‪Dawn - ‬1 min walk
  • ‪Neon Pigeon - ‬1 min walk

About this property

Hotel Bencoolen@Hong Kong Street

Upscale hotel near Bugis Street Shopping District
Close to Raffles Place and Merlion, Hotel Bencoolen@Hong Kong Street provides a terrace, a garden, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Luggage storage, a front-desk safe, and smoke-free premises
  • Coffee/tea in the lobby, concierge services, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Bencoolen@Hong Kong Street boast perks such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • Free toiletries and hair dryers
  • Electric kettles, daily housekeeping, and phones

Languages

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Singapore
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street Hotel
Hotel Bencoolen@Hong Kong Street Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean)
Hotel Bencoolen@Hong Kong Street Hotel Singapore

Frequently asked questions

Does Hotel Bencoolen@Hong Kong Street have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Bencoolen@Hong Kong Street ?

As of 14 November 2024, prices found for a 1-night stay for 2 adults at Hotel Bencoolen@Hong Kong Street on 15 December 2024 start from $167.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Bencoolen@Hong Kong Street pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Bencoolen@Hong Kong Street ?

Self parking is free at this property.

What time is check-in at Hotel Bencoolen@Hong Kong Street ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Bencoolen@Hong Kong Street ?

Check-out is at noon.

Where is Hotel Bencoolen@Hong Kong Street located?

Located in Downtown Singapore, this hotel is within a 10-minute walk of Clarke Quay Central and Raffles Place. Merlion and Bugis Street Shopping District are also within 15 minutes. Clarke Quay Station is only a 4-minute walk and Raffles Place Station is 8 minutes.

Hotel Bencoolen@Hong Kong Street Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 399 out of 953 reviews" "
Rating 8 - Good. 391 out of 953 reviews" "
Rating 6 - Okay. 114 out of 953 reviews" "
Rating 4 - Poor. 31 out of 953 reviews" "
Rating 2 - Terrible. 18 out of 953 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Christoph

Traveled with partner
It's an OK place to stay for a night or two if you have no expectation. It was clean and it is pretty centraly located.
Stayed 2 nights in Oct 2024

6/10 Okay

Svetlana

Traveled with partner
Location was great. Friendly staff. The room was very small. There is a French door that leads to the balcony that looks inside the building. No daylight. It feels like windowless closet. Shower was good.
Stayed 3 nights in Oct 2024

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfy, clean rooms & great beds. Right in Downtown which was nice. The pool/hottub? was not looking very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Shunjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Also have breakfast in a convenient location
Stayed 3 nights in Oct 2024

6/10 Okay

Susan

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
Doesnt look at all like the pictures. The room has a giant pillar in it which made it difficult to get into one side of the bed. Room didnt get made up to 330pm in afternoon. Breaksfasts were terrible. Paper plates and plastic utensils with no knife. No hand towels. Pool not bigger than a hottub and didnt look too clean day 2. Close to Hop on off and amenities outside.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dylan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly helpful staff
Stayed 2 nights in Oct 2024

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities
This hotel is quite dated. Things are falling apart. Once I got in to the bathroom, I noticed there are hair left on the little white tray where they placed the body lotion. It was very noticeable and disgusting. The bath towels provided have big holes and the edge of it are all frayed. I thought I was using rags for drying my body. The ceiling of the bathroom are filled with mold. Last but not least, the Wi-Fi was horrible. It kept logging me out. They don’t have a lot of outlets/ usb plugs to charge your electronics devices. I’m surprised the rating for this hotel is quite high. My stay was not so pleasant. I would not recommend this hotel.
Stayed 4 nights in Oct 2024

8/10 Good

Tin Sheegh

Traveled with family
Liked: Cleanliness, staff & service, amenities
Close to public transportation, easy to get around.
Stayed 3 nights in Oct 2024

8/10 Good

HOWARD

Traveled with family
Liked: Cleanliness, staff & service
Concierge luggage storage consisted of leaving luggage next to front desk in foyer. Secure luggage storage unavailable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget hotel in a great location
Stayed 1 night in Oct 2024

6/10 Okay

REINA

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was ok, but in the hallways the carpet is dirty and very old The breakfast wasn't edible, Eggs not fully scrambled, sausages tooo spicey ,bread dry and everything you had to use was throw away cutlery plates etc. And this in a world where we try to limit rubbish Not a nice coffee machine and not enough seating. Overall to expensive for what you get for it Very Dissap[ointed and will not recommend this hotel
Stayed 4 nights in Sep 2024

6/10 Okay

Bruce

Traveled with partner
Boring and very basic breakfast, but a great location.
Stayed 9 nights in Sep 2024

8/10 Good

Yoshihiro, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Peter, EDMONTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and loft was perfect for our family of 3. coffee machine & tea available 24 hours. Breakfast area small but we found a spot every morning. Cleaning staff did a very good job. All front desk staff were pleasant and helpful. We recommend the Loft for additional space and natural light.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and service. Breakfast is average And the rooms. Rooms are cleaned everyday.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Excellent location. Highly recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jenny-Lynne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to MRT (2)
Room was small but modern. Hotel close to 2 MRT stations. Breakfast was a let down, not enough room for all the guests but beyond this all was good.
Stayed 2 nights in Aug 2024

6/10 Okay

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but there is NO POOL!
Hotel was nice at 1st glance but room was extremely small. Could not walk around bed when 2 people in room as no space. Bed is against the wall which is all windows. Room is only big enough for 1 person not 2. Does have an amazing bathtub room but no place for luggage. Shower has mold. Beautiful garden arra but it is a waiste of space. Great for a 1 or 2 night stay as in wonderful location close to public transportation. Breakfast is included but not good. We only ate it one of the 4 nights. Staff is amazing and very helpful. They let us store pur luggage as only place in room for it was in the shower kr in the wet closet where oversized amazing tub is. Very close to rail, bus stops and hawkers. There is no pool. What is said to be a pool is an old hot tub and does not even look to have a filter.
Stayed 4 nights in Aug 2024

2/10 Terrible

neil

Liked: Cleanliness
Disliked: Staff & service, room comfort
living in a shoe box
the location is perfect but the room we had was so small it was ridiculous you couldn't even sit on the toilet properly in the bathroom it was like being in a phone box. i heard at least 3 ither couples ask for upgrades to a bigger room and all we and them got was fully booked they was not interested at all overall very disappointing
Stayed 3 nights in Aug 2024

8/10 Good

MARTYN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very good unfortunately the street was noisy due to work renovations being done in the street but it was out of the hotel control.
Stayed 9 nights in Jul 2024

8/10 Good

Mahmud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Ricardo, El Paso

Disliked: Amenities, property conditions & facilities
Not as advertised on webpage. Property is old and dirty. Mildew on bath tile grout says it all. Wall paper pealing away. Weird smells. Breakfast is bad. Do not recommend this place at all.
Stayed 2 nights in Jul 2024

8/10 Good

Muhamed

Stayed 5 nights in Jun 2024

6/10 Okay

Carol

Traveled with partner
Liked: Staff & service
A perfectly adequate hotel. Situation is great. However, it is getting a little tired. New towels would be nice, not thin, old frayed ones. And breakfast wasn't that great, tea/coffee and toast was ok.
Stayed 4 nights in Jun 2024

2/10 Terrible

Olivier

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware - this hotel is a scam! We booked a room in this hotel (room (3)204 in the "new" wing of the hotel, which is not where the main reception is, but two doors away on the street from the main hotel) to find out upon arrival that the room had no window with natural light. The window was facing a wall in the pitch black corridor with zero natural light. I am not sure how it's even allowed to rent this cupboard and call it a hotel room. At night there was a loud humming electrical noise as well, so it was hard to sleep. Also, it cost us 600 dollars for 2 nights! It really spoiled our vacation. The hotel did not want to move us to another room when we complained nor to refund us so that we can find a normal hotel instead. There was no information about this when we were booking this hotel as we would NEVER have booked this room. At the reception they told us that other guests also complained in the past about this, so they are very aware of the issue but they chose to hide it so they can scam guests. They also ask for upfront payment at the reception upon check-in, to ensure they have your money so you cannot leave after you discover the scam. Terrible experience!! Stay away!
Stayed 2 nights in Jun 2024