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Hotel Bencoolen @ Bencoolen Street

3.0 star property
Relax by the pool or rejuvenate your senses at the spa tub before exploring Marina Bay Sands Skypark’s stunning views.

Choose dates to view prices

Photo gallery for Hotel Bencoolen @ Bencoolen Street

Outdoor pool, sun loungers
Lobby
Property entrance
Superior Queen Room | In-room safe, blackout drapes, iron/ironing board, free WiFi
Cleanliness standards

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Laundry
  • Bar
  • Housekeeping
  • Pool
  • Hot Tub
The current price is AED 601
AED 721 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Private bathroom
Electric kettle
  • 17.9 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Queen Room

Superior Queen Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Queen Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Private bathroom
Electric kettle
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Pool

Hotel Mi Bencoolen

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
8.2 out of 10, Very Good, 1,008 reviews
The price is AED 404
AED 484 total
includes taxes & fees
9 Feb - 10 Feb
Hotel Mi Bencoolen

About the neighborhood

Map
47 Bencoolen Street, Singapore, 189626

What's nearby

  • Bugis Street Shopping District - 3 min walk
  • Orchard Road - 18 min walk
  • Mustafa Centre - 19 min walk
  • Marina Bay Sands Skypark - 3 min drive
  • Marina Bay Sands Casino - 4 min drive

Getting around

  • Bencoolen Station - 2 min walk
  • Kempas Baru Station - 34 min drive
  • Seletar Airport (XSP) - 22 min drive

Restaurants

  • ‪Le Bistrot De L'Olive - ‬2 min walk
  • ‪Mama Diam 妈妈店 - ‬2 min walk
  • ‪Putra Minang, Bencoolen - ‬1 min walk
  • ‪Cash Studio Family Karaoke Box - ‬4 min walk
  • ‪Stage - ‬4 min walk

About this property

Hotel Bencoolen @ Bencoolen Street

Hotel near Bugis Street Shopping District
Close to Suntec City and Mustafa Centre, Hotel Bencoolen @ Bencoolen Street provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the spa tub. Be sure to enjoy a meal at LOBBY CAFÉ, the on-site restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • Smoke-free premises, tour/ticket assistance, and concierge services
  • A 24-hour front desk, a front-desk safe, and a porter/bellhop
Room features
All 84 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and tubs or showers
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • LOBBY CAFÉ

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bencoolen
Bencoolen Hotel
Bencoolen Singapore
Hotel Bencoolen
Hotel Bencoolen Singapore
Accor Singapore On Bencoolen
Ibis Singapore On Bencoolen Hotel Singapore
Bencoolen Hotel Singapore
Hotel Bencoolen - Street Singapore
Bencoolen @ Bencoolen Street
Hotel Bencoolen @ Bencoolen Street Singapore

Frequently asked questions

Does Hotel Bencoolen @ Bencoolen Street have a pool?

Yes, this property has an outdoor pool.

How much is parking at Hotel Bencoolen @ Bencoolen Street ?

Self parking is free at this property.

What time is check-in at Hotel Bencoolen @ Bencoolen Street ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Bencoolen @ Bencoolen Street ?

Check-out is at noon.

Where is Hotel Bencoolen @ Bencoolen Street located?

Located in Rochor, this hotel is within a 5-minute walk of Singapore Management University and Bugis Street Shopping District. Orchard Road and Mustafa Centre are also within 1 mi (2 km). Bencoolen Station and Bras Basah Station are within a 5-minute walk.

Hotel Bencoolen @ Bencoolen Street Reviews

Reviews

6.8
Rating 10 - Excellent. 93 out of 731 reviews
Rating 8 - Good. 271 out of 731 reviews
Rating 6 - Okay. 228 out of 731 reviews
Rating 4 - Poor. 88 out of 731 reviews
Rating 2 - Terrible. 51 out of 731 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Gaelle

Traveled with family
Disliked: Amenities
The location is the main asset. Easily accessible and nice neighborhood. Food courts nearby for meals. The cleanliness was average. The only amenities were soap, toothbrushes and shower caps. Though we booked for 4 we had only 3 large towels each day. No face towels. The shower was leaking but they came and fixed it when we asked. There was also a power problem with the safe.
Stayed 6 nights in Dec 2024

8/10 Good

Felipe de Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, I could consider stay here again
I really enjoy this hotel. It was perfect for me traveling solo. Near the train and in a convenient location. Minor hiccups. The day of arrival ~9pm, my unit had a broken AC. Couldn't do much, until next morning. It got fixed by 11am, but couldn't believe how important AC is here. The room is exactly like in the pictures. Spacious. One thing the unit did not have a air extractor that can stay longer than the time you are in the shower or in the unit. There is no ability to open windows either. So, it is very noticeable the mold growing in the windows. One other thing that was uncomfortable, I am 5.1" and the bathtub in this room is insanely high! I was scared of slipping off on my way out. Other than that, pleasant stay spacious unit for two friends and with our own private bathroom.
Stayed 2 nights in Sep 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service, the concierge was very helpful. Pool was lovely Our bathroom floor constantly had water lying on it from a leak. lift was inadequate for number of guests. The breakfast was of low standard. The staff were very helpful but the food kept running out and there was a very narrow range of options.
Stayed 2 nights in Oct 2024

6/10 Okay

Maximilian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thje offered internet access in UNENCRYPTED, the unsecurest kinbf of internet access possible! Securing it via a password entered on a webpage, does not make it secure! The window isn't openable, but in the evening one hears bordering rooftop bars. If one is a light sleeper, he should have ear plugs.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Stayed 1 night in Sep 2024

6/10 Okay

Joelyne

Disliked: Property conditions & facilities
Adequate. Old, poorly appointed .
Stayed 3 nights in Sep 2024

6/10 Okay

Krzysztof

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

maria lourdes

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The family room is small . Cleanliness is not great .food is ok
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey Gin Nai

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient with MRT station nearby. Many eateries and shopping.
Stayed 3 nights in Jul 2024

8/10 Good

YVONNE

Stayed 4 nights in Jun 2024

6/10 Okay

Sarah

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Extremely close to MRT. Hotel needs tidying up
Stayed 1 night in Jun 2024

8/10 Good

soegeng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and very convenient
Stayed 6 nights in May 2024

2/10 Terrible

Manuel

Stayed 1 night in May 2024

10/10 Excellent

DEEPALI

Stayed 1 night in May 2024

2/10 Terrible

joe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room,bathroom not very clean,mould on windows.power kept turning off. Not what it looks like on the internet. Never stay there again
Stayed 1 night in May 2024

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very helpful and pleasant staff.
Stayed 2 nights in Mar 2024

4/10 Poor

MARILOU

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to MRT but still I won't stay at this hotel . Carpet on the hallways so filthy . It smells and has stains . Food for breakfast is terrible . For our 5 Nights of stay, food is bland and the menu is the same . Had breakfast at 8:30 and by that time food is gone. They don't replenish the trays. Room gets warm in the early morning.
Stayed 4 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Give Bencoolen a miss
upgrades required
Stayed 5 nights in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Shame Bencoolen
Hotel is dated, overpriced for facilities available, poor comfort, breakfast included but eat elsewhere you’ll feel better, linen needs replacing old and used , rooms small and noisy and poorly maintained
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very dirty, linen has bug, bad odour and overall vey bad
Stayed 3 nights in Apr 2023

8/10 Good

Van John

Traveled with partner
Liked: Cleanliness, staff & service
Its ok hotel for the price.
Stayed 7 nights in Feb 2023

4/10 Poor

Carol

Disliked: Cleanliness, amenities, property conditions & facilities
Close to everything. But really dirty
Stayed 6 nights in Feb 2023

10/10 Excellent

Siew Mooi

Liked: Cleanliness, staff & service, room comfort
The best I can give is good at best.
The room in the picture isn't the room we stayed in, we had a King Size Bed. For two nights it's smelled as someone was smoking near us, no smoke detectors installed, only fire protection. Room was in need of repair, see attached photo. Airport Shuttle service is having the Hotel call for Taxi service, misleading information. Breakfast, better off not taking advantage of the Hotel offer.
Stayed 4 nights in Jan 2023

8/10 Good

Tian

Traveled with family
Liked: Staff & service
Great hotel for more than 2 people and excellent location. My sister and her 3 children (ages 17, 14, 11), 4 of them were able to fit ok in the triple room. The bedding was good for this purpose. The hotel's amenities is not top notch, bathroom vent is quite loud and the blinds played up a bit. But we weren't in the room much of the day so it served its purpose for sleeping only. At night it can be a bit noisy as there's a bar/club somewhere near the building. However, I didn't mind it because there's 3 different MRT around that makes it very easy to travel around Singapore. Also, please be aware they do not have laundry facilities only laundry service. If you want to wash your own clothes I would recommend walking to Victoria Hotel, less than 10mins walk. They have a coin operating washing machine and dryer there that's open to the public.

4/10 Poor

Dinesh Wijitha Kumara, WOODLANDS

Traveled with family and small children
Liked: Cleanliness
Improve on Staff to be Friendly with cuatomers
Stayed 1 night in Jan 2023